How to fix issues with Connecto VPN

How to fix issues with Connecto VPN

@VeeSecurity


Hello there!

You may have noticed that Connecto VPN no longer works on your devices. Our domain zone registrar has suspended the registration of all our technical domains, including Connecto VPN's ones, without any prior notice. We'll tell more about what happened a bit later on our Twitter account and Telegram-channel. We have prepared a guide that will help you to setup VPN on your device again.

Use our apps!

If you are not using our applications for AndroidiPhone and Mac, then it's time to start. Everything should work with them. If something doesn’t work or you can’t use the applications for some reason or another, the short guide below will definitely help you.

..and what if it doesn't work?

If you're using Connecto VPN for Android:

You need to disable the VPN on your device, then restart Connecto VPN application and choose another location. 

If you're using Connecto VPN for iPhone:

Quit Connecto VPN application completely. Go to Settings, then select General → VPN. Press information icon next to the Connecto VPN sign. Turn off "Connect On-Demand" option. Launch Connecto VPN application and choose new location.

If you're using Connecto VPN for Mac:

Delete Connecto VPN application from your Mac. Go to System Preferences, then select Network. Remove Connecto VPN connection & install our application once again from the Mac App Store. Launch it and choose new location.

If you're using OpenVPN on Mac, Windows, Linux, iOS or Android:

Delete previous OpenVPN configuration from your device and setup Connecto VPN again by following instructions on connecto.veesecurity.com

If you're using IKEv2/IPsec-profile on iPhone:

Go to Settings, then select General → Profiles. Delete previously installed Connecto VPN profile. Setup Connecto VPN again by following instructions on connecto.veesecurity.com


We'll also add a few days of Connecto VPN subscription to everyone who has an active subscription. Thank you for choosing us.

With love,

Vee Security Team