How to Fix Netgear WiFi Extender Keeps Disconnecting?  

Though Netgear is striving hard to offer its users with a high-speed internet connection using WiFi extenders, yet its devices are prone to technical glitches. The most common issue that is spinning the head of most of the users is that it keeps disconnecting. If you are also sailing in the same boat, we have a rescue plan for you.

Go through the troubleshooting steps given below in this tutorial and fix the 'Netgear extender keeps disconnecting issue' with ease. Let's take the plunge.

Reasons Behind Netgear Extender Keeps Disconnecting

Before digging deeper and trying hands on the troubleshooting steps, let's make you familiar with the reasons that can cause the issue.

• Bad placement of your Netgear WiFi range extender can trouble you.
• Availability of an outdated firmware version on your Netgear extender.
• Improper configuration while doing a new extender setup.
• Someone might be leeching your WiFi data.
• Moving on, let's now give you nudge on troubleshooting tips to fix the WiFi extender keeps dropping connection issue.

Fix: Netgear WiFi Range Extender Keeps Dropping Internet Connection

Basic Troubleshooting

Before starting with the tips, make sure you have setup Netgear extender using proper installation steps.

1. Relocate your extender

The optimum networking range of your WiFi entirely depends on its physical placement. Therefore, while placing your extender:

• Make sure it is somewhere in the center of your home.
• Ensure it is near to an AC power outlet.
• Cross-check it is away from interference-creating devices like microwave ovens, home security systems, cellular phones, Bluetooth devices, baby monitors, etc.
• Keep it away from fish tanks, glasses, mirrors, concrete walls, and ceiling fans.
• Have a tab on metal surfaces like metal doors and aluminum studs. It should not be close to these things.

If you will follow all the given tips above, your extender's WiFi signals may not hamper. This way, you can resolve the WiFi extender keeps disconnecting issue.

2. Power-cycle your WiFi range extender

A simple power-cycle can also help you fix the issue you might be facing with your Netgear extender. Here's how to power-cycle your WiFi device:

• Unplug your Netgear WiFi range extender.
• Unplug your router.
• Wait for some time.
• Plug in both the devices back to their respective power outlets.
• Turn them on.

Bonus Tip: Once done with the power-cycle process, make sure all your devices are getting adequate and fluctuation-free power supply.

Now, check if the internet keeps disconnecting problem has been fixed or not. If not, read on and try using the next troubleshooting step.

3. Update the firmware of your extender

Check if your extender is running the latest firmware version or not. If not, you may face the WiFi connectivity issues. Therefore, you are advised to update the firmware version of your WiFi device right away.

If you don't know how to update the firmware of Netgear extender, then either access the Netgear extender manual or get assistance from industry experts.

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4. Keep your extender safe by changing the default credentials

Users, after configuring their device, often not take the pain of changing the default credentials. But, not doing so can prove to be a big fuss. Taking the benefit, your neighbors may leech your WiFi data or hackers may access your WiFi. Hence, you are advised to check the list of all the devices connected to your WiFi. If any unknown device is connected to your WiFi, disable its access right away. Also, update the username and password of your WiFi to something unique yet memorable.

Wrap Up

These were the troubleshooting tips to fix the 'Netgear extender keeps disconnecting' problem. If even after following the above guide, your device is becoming a mess for you, then better reset it to default factory settings and configure it again using proper Netgear Genie setup process.