How to Clear Paper Jam on HP Officejet Pro 6978 Printer?
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If there is no way to permanently avoid the paper jam, but it can be fixed as HP printer paper jam is not very stubborn. You just need to do the right things to get rid of it. This issue is one of the most common problems and thus keeping a solution handy is very necessary. The paper jam occurs when paper, leftovers of papers or dirt get stuck inside the printer. We need to remove everything carefully to restore the functioning of the printer. Here we will be discussing the ways to resolve the paper jam issue in the fastest possible manner.
- Turn off the printer by removing the power cord
- Now clear the jam: Thoroughly clean the output and input trays.
- Move towards the inner of the printer. Remove any dirt or debris from the ink or toner cartridges very carefully. Do not forget to clean the paper tray
- Next, clean the rear-access of the panel using the two-sided technology
- Rotate the rollers to open them, use three full rotations
- Push the two-sided printing accessory inside
- Now, place the cartridges back to their original positions’
- Turn on your printer and check if the issue has been resolved
Sometimes hp printer paper jam error is there but no paper jam is shown on the screen. In such cases, you need to follow the same method given above.
Read this also: How to Get HP Printer Online from Offline?
Some related questions:
- What do I do when my printer says paper jam but there is none?
- Why does my HP printer keep saying paper jam?
- How do you manually move a printer cartridge?
- How do you open a printer with a paper jam?