How to Choose a Commercial Cleaning Service
One would think choosing a commercial cleaning service to keep up their facility would be a not too difficult task. Most maintenance managers of facilities, in charge of overseeing the cleanliness and health of their building, know this is simply not as simple since it sounds. The sort of facility and its needs dictate the services required. The appearance of the facility plays a large role in the success of the business enterprise, whether it's a supermarket, shop or even a hospital. A dirty appearance makes a bad impression! With cleaning being an $80 billion dollar industry, there is an extensive list of commercial cleaning services, a few of which have made a decision to franchise. They range from small, mid-size and large, and all have their very own menu of services to provide. So, what exactly are some things to find when making a choice?
Let's focus on the facility and size. Depending on kind of business and size of one's facility helps narrow down the set of commercial cleaning services to analyze. Do you have multiple locations requiring service? Next, decide on the services you will need; the type of surface(s) that need to be cleaned, and what kind of frequency are you searching for? Lastly, decide on your allowance. Once this list is in place it is time to start the interview process. Jot down all your questions.
For a mid-size to large facility there are most likely more than one area or kind of areas to be cleaned. Whether it is a supermarket, retail space, school, hospital or even a warehouse, every place has floors to be cleaned and maintained. But what kind of surface is it? Is it ceramic, vinyl, concrete, carpet? Remember the windows. Whether it's a supermarket you may require department cleaning, such as meat rooms, bakery, deli & hot foods, etc... Could it be a hospital? Hospitals and schools have their own level of "clean" to maintain, with strict rules, regulations and procedures to be followed. Choosing a larger commercial cleaning service who supplies a diverse menu of services will probably be your best choice. Be sure to add to your list commercial cleaning service franchises, because they tend to always provide services you will most likely require and can provide them to multiple locations should you need this.
Below are a few important questions to assist you make your decision on the selecting the best cleaning service:
1. What services do they specialize in?
2. Are they a franchise company? Can they service multiple locations if necessary?
3. Do they have the man-power to accomplish the services you require?
4. What's their experience?
5. What forms of cleaning products do they use? and why?
6. What forms of clients do they currently provide services for? Do they will have experience with other businesses like yours?
7. Do they have references? A commercial cleaning company who will give you at the very least 3 references of current clients is a strong indication this company is confident of their abilities to provide the services you need and in how you deserve to possess your facility look.
You want to look for a well rounded commercial cleaning service that includes a proven track record of retaining its clients. After all you don't want to help keep repeating the hiring processing. Review the answers to these questions carefully to greatly help narrow your set of possible cleaning services to pick from. Prior to making your final selection there are some additional items in the same way important in your choice making process.
Insurance:
Does the company have liability insurance and is it adequate enough to protect you against a potential liability claim due to the cleaning? Do they maintain worker's compensation insurance because of their workers? Most states require this kind of insurance. Commercial cleaning take the cleaning company's word stating they have insurance. Many companies do not carry insurance, or only carry a minor amount. Get yourself a copy of these insurance certificate. If you hire them insist upon being added as a certificate holder and extra insured, so you are updated with a new certificate when it expires or if the policy is cancelled.
Every reputable commercial cleaning service will be happy to provide proof of insurance. Select a commercial cleaning service which has insurance to safeguard you as well as your commercial facility in the event of damage to your premises and problems for the cleaners while they are on your property.
Cleaning Products & Equipment:
FOR THE Protection before you hire the commercial cleaning service go through the facility to find out what they intend to use on the many surfaces. Many inexperienced commercial cleaners use the wrong products or utilize the right products improperly. Some in-experienced cleaners even use the wrong equipment. This can cause permanent damage or stains to your property. A reputable and experienced company will gladly take the time to tour your facility, start to see the work which needs to be done and even help you in developing a schedule to keep the facility clean and shiny.
Cleaning Checklist:
Ask the commercial cleaning service for a cleaning checklist that may list all the services performed for each cleaning. This check list or "work order" should be signed by management to ensure that the commercial cleaning contractor to submit billing. This insures you'll pay just for services that have been provided to your satisfaction.
Pricing Structure:
Ask the commercial cleaning service because of their pricing structure not only for the services you will require regularly also for any incidental services which may arise throughout your contract with them. So that they are cleaning your floors 3 x a week? But, imagine if something occurs to require a strip and wax of the ground area? Just how much will that cost? A reputable commercial cleaning service understands budgets and can understand your have to have an idea, or even a solid dollar amount for the forms of services necessary or which might become necessary.
Lastly, policies. Ask to see the companies policies on forms of payment they accept, their cancellation policy and when they offer a warranty.
Selecting a commercial cleaning service doesn't have to become a frustrating task if you are using the information out of this article as an instrument to assist you to make a selection. A commercial cleaning service that takes the time to answer all of your questions, who takes enough time to survey the facility and has a thorough knowledge of the services to be performed is more prone to meet & most likely will exceed your expectations!