How Rhino.fi stole my deposit
Криптоматематик KindjallaI went to https://app.rhino.fi/ and made a deposit of 0.15 ETH.
Here is my transaction:
https://etherscan.io/tx/0x4cdb8cd059dae55af1b57384bc14d57618fd6663028e61e29420527af4257e66
When I tried to make a trade, the error ETH STARKKEY NOT MATCHED came out, I googled the solution, took action according to the instructions. https://support.rhino.fi/en/article/how-to-fix-an-eth-starkkey-not-matched-error-n2wcl2
The money is disappeared.
I wrote to the support chat on the website and was told that my money had been sent to another wallet. This wallet is not even in the blockchain. https://etherscan.io/address/0x3a07952e90945921f4a6be2ecd39c4db9320f9cc
https://drive.google.com/file/d/17Dx4amBEVVDEz7RCkwIfkewEhR9wfVN3/view?usp=share_link
I thought that perhaps I got an inexperienced support staff, went with the question to the official discord.
In discord give exactly the same answers - we investigated, your money went to another purse, the problem on your side, good luck.
No explanations, no proofs, etc.
Next, the project team just stopped responding to my email.
Can anyone tell me what to do about it? It seems to be abnormal behavior of the project when a bug is detected.