Head of financial applications IT support group в METRO Cash & Carry

Head of financial applications IT support group в METRO Cash & Carry


Москва

Responsibility:

  • Coordinate Application Support Services team members tasks, participate in staff recruitment and induction
  • Create and deploy feedback mechanisms for end users. Analyze results, make recommendations for support process improvement, and implement changes
  • Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support
  • Monitor applications support service level
  • Prepare regular reports and analytical work within the consigned applications
  • Serve as coordinator and contact person for internal and external escalations regarding consigned applications
  • Projects coordination on business systems deployment

Experience requirements:

  • Minimum 3 years experience in comparable ERP systems (SAP) supports function and/or project work as part of the project team
  • Fluent English (both written and spoken)
  • Extensive knowledge in company application map
  • Knowledge in application support and deployment (project management, process organization)
  • Experience in operation, support and deployment of wholesale and retail systems would be an advantage
  • University degree in Information Technology, with major in information technology or similar education

Apply:

hh.ru/vacancy/67929582

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