Head of Revenue Operations

Company: GoMining

As Head of Revenue Operations, you will own the commercial performance of GoMining's direct revenue channels.
You will be responsible for optimizing sales operations, VIP management, retention, cross-sell initiatives, and commercial efficiency. Working closely with business owners and leadership, you will define priorities, improve unit economics, and ensure every commercial initiative delivers measurable business impact.
This is a strategic role that combines commercial operations, analytics, pricing, and revenue optimization.
Responsibilities
Revenue Operations
* Own the operational performance of all direct revenue channels, including Sales, VIP, and Retention
* Align priorities, customer segmentation, and execution plans with business owners
* Build scalable commercial processes and operating standards across teams
* Monitor channel performance and identify opportunities to increase revenue and operational efficiency
Commercial Performance
* Drive revenue growth through cross-sell and upsell initiatives across the GoMining ecosystem
* Initiate promotional campaigns, commercial activities, and growth programs together with Marketing and Product teams
* Measure the effectiveness and ROI of all commercial initiatives
* Continuously optimize conversion, retention, and customer lifetime value
Pricing & Unit Economics
* Own unit economics across all commercial channels
* Define profitability targets, spending guidelines, and commercial KPIs
* Manage discount policies, promotional mechanics, and OTC commercial terms
* Analyze channel profitability and recommend improvements to maximize margins
Analytics & Leadership
* Build reporting frameworks and dashboards for commercial performance
* Partner with Analytics, Finance, Product, and Marketing to support data-driven decision-making
* Present business insights and recommendations to executive leadership
* Drive continuous improvement of commercial operations and revenue processes
Requirements
* 7+ years of experience in Revenue Operations, Commercial Operations, Sales Operations, Business Operations, or a similar leadership role
* Experience working in fintech, payments, SaaS, crypto, or other transaction-driven businesses
* Strong understanding of revenue management, unit economics, pricing, and commercial performance
* Experience working closely with Sales, Customer Success, VIP, Retention, and Marketing teams
* Proven experience building reporting frameworks and operational processes
* Strong analytical mindset with excellent knowledge of business metrics and financial performance
* Experience managing cross-functional initiatives and influencing senior stakeholders
* Excellent communication and leadership skills
* Fluent English
Nice to Have
* Experience in crypto, Bitcoin, Web3, or digital assets
* Experience with CRM, loyalty, or VIP programs
* Experience managing pricing strategies, discount policies, or OTC operations
* Experience with BI tools such as Tableau, Power BI, Looker, or similar
Benefits
* Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
* Work-life fit: remote or hybrid format with flexible hours across international teams.
* Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
* Recognition programs: structured performance reviews and team awards.
* Team culture: retreats in international locations (for example, company apartments in Cyprus)

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