G'oz — Privacy Policy

G'oz

Effective date: 7 September 2026

This Privacy Policy explains how GOOSE MCHJ (“G'oz”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you use the G'oz mobile application (the “App”), a service that lets you request taxi rides and parcel deliveries. By creating an account or using the App, you agree to the practices described in this Policy.

1. Who We Are

The App is operated by GOOSE MCHJ, the data controller responsible for your personal information.

Company: GOOSE MCHJ
Address: ZILOL MFY, A.T. XUKANDIY MASSIVE, HOUSE 53, APARTMENT 24, Uzbekistan
Contact email: info@gozdekyur.com

2. Information We Collect

We collect the following categories of information:

2.1 Account and identity data

Phone number, which is used to sign you in via a one-time password (OTP).
Your name and profile photo, if you choose to provide them.

2.2 Device and technical data

A device identifier used to secure your session and keep you signed in on one device.
Device model, operating system version, app version, and language settings.
A push-notification token used to deliver notifications to your device.

2.3 Location data

Precise (GPS) location, including your pickup and drop-off points.
Location is collected while you are using the App to display the map, request rides and deliveries, match you with nearby drivers, and show trip progress.

2.4 Payment data

Payment card details are processed by our payment provider. We store only limited card metadata (such as the masked card number, card type, and expiry) to let you reuse a saved card.
We do not store your full card number or CVV on our own servers.

2.5 Trip, delivery, and preference data

Ride history, parcel delivery history, routes, fares, and receipts.
Saved locations and ride preferences you set in the App.

2.6 Communications and feedback

In-app chat messages with drivers and with our support team.
Ratings, reviews, feedback, and support tickets you submit.

2.7 Usage and diagnostics

Information about how you interact with the App, along with crash logs and performance data used to keep the App reliable.

3. How We Use Your Information

We use your information to:

Provide our core services — request, match, and complete taxi rides and parcel deliveries.
Share the trip details a driver needs to complete your ride or delivery.
Process payments and issue receipts.
Send OTP codes, service messages, and push notifications.
Provide customer support and handle complaints and disputes.
Protect safety, prevent fraud, and secure your account and active sessions.
Analyze usage to maintain and improve the App.
Comply with our legal and regulatory obligations.

4. Location Data

Location is essential to the App’s core purpose. We access your location while the App is in use so we can show the map, set your pickup point, match you with drivers, and track the ride or delivery. You can disable location access at any time through your device settings, but core features of the App will not work without it.

We share information only as needed to provide the service and as described below. We do not sell your personal data.

With drivers: your name, pickup and drop-off locations, and the contact channel needed to complete your ride or delivery.
With service providers: payment processors, cloud hosting providers, mapping services, and Google Firebase (for push notifications and diagnostics), acting on our behalf under appropriate safeguards.
For legal reasons: when required by law, court order, or a competent authority, or to protect the rights, safety, and property of our users, drivers, or the public.

6. Third-Party Services

The App relies on trusted third-party services, including Google Firebase Cloud Messaging for push notifications, mapping and location providers, and payment providers. These providers process data under their own privacy policies. We encourage you to review the privacy policies of these providers to understand how they handle your data.

7. Data Retention

We retain your personal information for as long as your account is active and as necessary to provide the service, resolve disputes, and comply with legal obligations. When you delete your account, we delete or anonymize your personal data, except where we are required to keep certain records by law.

8. Data Security

We use technical and organizational measures to protect your data, including encryption of data in transit, secure storage of authentication tokens, and session management that lets you review and end active sessions. No method of transmission or storage is completely secure, but we work to protect your information using industry-standard practices.

9. Your Rights and Choices

Access and update your profile information in the App.
Manage saved locations, payment cards, and active device sessions.
Delete your account and associated personal data from within the App or by contacting us.
Control location and notification permissions through your device settings.
Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at info@gozdekyur.com.

10. Children’s Privacy

The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify you within the App. Your continued use of the App after changes take effect constitutes acceptance of the updated Policy.

12. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

GOOSE MCHJ
Email: info@gozdekyur.com
Address: ZILOL MFY, A.T. XUKANDIY MASSIVE, HOUSE 53, APARTMENT 24, Uzbekistan