SuperViral - Privacy Policy
This Privacy Policy describes how SuperViral (the "App", "Service", "we",
"us") handles information in connection with your use of the App. By
using the App you consent to the practices described here.
1. WHO WE ARE AND SCOPE
SuperViral is an iOS application that analyses short-form social-media
videos using third-party AI services. This Policy covers data collected
by the App. It does NOT cover data practices of third-party platforms
(TikTok, Apple, etc.) or of websites we link to.
2. INFORMATION WE COLLECT
We have designed the App to collect the minimum information needed to
operate the Service. We do NOT require you to create a named account and
we do NOT ask for your real name, email, phone number, or address.
2.1. Anonymous identifier. On first launch, Firebase Authentication
assigns your device a random anonymous user ID (UID). The UID is
a string generated on Firebase's servers; it is not linked to your
Apple ID, email, phone number, or any other personal identifier.
The UID is used to scope your data so only your device can access
it.
2.2. Videos you upload. When you tap "Analyze Video", the selected video
is re-encoded on your device and uploaded to Firebase Storage under
a path scoped to your anonymous UID. The file is then forwarded to
our analysis backend, which sends it to Google's Gemini API for
analysis. After analysis completes, the App deletes the uploaded
video from Firebase Storage. Video files are NOT retained after
analysis.
2.3. Analysis results. The text/JSON output produced by the analysis is
stored in Firebase Firestore under your anonymous UID and cached
locally on your device. You can delete any analysis at any time
from within the App.
2.4. Subscription data. If you purchase a subscription, Apple processes
the payment. RevenueCat records the transaction identifiers
associated with your Apple ID (not visible to us) and with a
RevenueCat "App User ID" that we do not set. We see only whether
your device currently has an active subscription.
2.5. Diagnostic data. Standard error logs and crash reports may be
collected by Apple, Firebase Crashlytics (if enabled), and Vercel.
These logs may include technical information (device model, OS
version, IP address, timestamps) but do not include your videos
or analysis output.
2.6. Cookies. The App itself does not use cookies. Web pages linked
from the App may.
3. WE DO NOT COLLECT
We do NOT collect:
- your real name, email, phone number, home address;
- contacts, calendar, photos library beyond the video you actively
select for analysis;
- location data;
- health, financial, or precise advertising identifiers;
- social-media credentials.
4. HOW WE USE YOUR INFORMATION
We use information only to:
(a) operate and provide the Service (store and display your analyses);
(b) process analysis requests through our AI providers;
(c) verify subscription entitlements;
(d) maintain security, prevent abuse, and debug errors;
(e) comply with legal obligations.
We do NOT sell, rent, or trade your personal information. We do NOT use
your videos or analysis output to train AI models.
5. THIRD-PARTY SERVICE PROVIDERS
We rely on the following service providers. Each has its own privacy
policy.
These providers act as our data processors or joint controllers to the
extent required by applicable law. Data may be transferred to and
processed in the United States or other countries where these providers
operate servers.
6. DATA RETENTION
- Uploaded video files: deleted from Firebase Storage immediately after
analysis, on a reasonable-efforts basis.
- Analysis results: retained until you delete them from within the App
or clear analysis history from Settings.
- Anonymous UID and subscription records: retained for as long as the
App is installed on your device, and for a reasonable period
afterwards to meet legal and accounting obligations.
- Diagnostic logs: retained according to each provider's default
retention (typically up to 90 days).
7. CHILDREN
The App is not directed at children under 13. We do not knowingly
collect information from children under 13. If you believe we have
inadvertently collected such information, contact us and we will delete
it.
8. SECURITY
We use industry-standard technical and organisational safeguards
(encryption in transit via HTTPS, access-controlled storage, scoped
anonymous authentication, least-privilege backend credentials). No
method of transmission or storage is 100% secure, and we cannot
guarantee absolute security.
9. INTERNATIONAL TRANSFERS
Data processed by our providers may be stored and processed in
jurisdictions outside your country, including the United States. By
using the App, you consent to such transfers. Where required, our
providers rely on Standard Contractual Clauses or equivalent mechanisms.
10. INDEPENDENCE AND NON-AFFILIATION
We are NOT affiliated with, endorsed by, or sponsored by TikTok,
ByteDance, Meta, Instagram, YouTube, or any other social-media platform.
The App analyses content you voluntarily provide and does not access any
social-media account on your behalf. It does not scrape or harvest data
from any social-media platform.
11. CHANGES TO THIS POLICY
We may update this Policy from time to time. Material changes will be
announced in-app or by updating the "Last updated" date above. Continued
use of the App after the change means you accept the updated Policy.
12. CONTACT
For any privacy question or request, contact:
team@expertify.club