GTM Customer Success Manager

Company: Kinetyca

Hey! Kinetyca is growing fast and we're looking for someone with strong Client Management skills.
We are Certified Clay Partner Experts and top Claude users, as well as Partners of the top tools in the space: Heyreach, Smartlead, La Growth Machine, and many years. We have spent the last year building processes and we're now scaling..
We're looking for senior CX, people that love client communication and project management. You'll need to be an expert of communication as well of advanced GTM Strategies. You'll need to know tools like Clay, Heyreach, Claude, and the best copywriting techniques.
You're not a communicator only. You're a strategist, project manager, and copywriter.
You'll get:
* Full Remote (work from anywhere)
* Fix salary + Bonus based on clients managed and Retention (total expected MRR $4k to $7k/m)
* Growth Opportunity together with the company
* Learning and Training (over $12k+ material from day 1)
* Being part of the growth of the company till its first $100k/m
* Work directly with the Founders
Role:
* Customer Success: Client Management and Retention
* Customer Success: Client Upsell
* Project Management: you'll need to be the point of contact between the client and the GTME (technical team)
* Copy Creation and iteration: you need to be great at getting the copy right and iterating quickly
* AI-driven personalization at scale
* Scraping, enrichment, and pipeline infrastructure
Requirements:
* US Hours (New York)
* 2+ years of CX experience
* 2+ years Project Management experience
* Copywriting experience
* Message Market Fit and Testing experience (growth marketing)
* CRM and RevOps experience
* Knowledge of GTM Tools (Heyreach, EmailBison, Outboundsync, ...)
* Extreme attention to detail
* Extreme attention to deadlines
If interested please apply! 😊

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