💀 GRIMDEAL — REPLACEMENT POLICY

✅ 30-DAY GUARANTEE

If your account stops working within 30 calendar days from the moment of purchase — payment drops, access gets blocked, login fails — you get a free replacement. No questions, no hassle.

To request a replacement:

1️⃣ Send your Bot User ID (found in /start)

2️⃣ Send your Order Number

3️⃣ Describe the issue

Without User ID and Order Number, we cannot process your request.

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❌ NO REPLACEMENT IF:

• You shared the account with anyone - group buys, splits, shared access, co-ownership

• We detect multiple IPs or devices logging into the same account

• You gave out the credentials to someone else even once

• You posted the login details anywhere public or private

If shared access is detected, your replacement is permanently denied and no refund will be issued. Solo ownership means solo usage. This is non-negotiable.

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🔄 REPLACEMENT PROCESS

• Replacement is provided once per order within the 30-day window

• Replacement account is of the same tier and service

• If the same tier is out of stock, you may choose a waitlist or equivalent value product

• Processing time: up to 24 hours after verification

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⚠️ IMPORTANT

• This is a replacement guarantee, not a refund policy

• Accounts are self-registered and funded by us — they last, but we cover you if they don't

• Proxy must remain active on the account. Using the account without proxy voids the guarantee

• Do not change the registered email to your own personal email — this triggers security checks and voids the guarantee

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💬 Questions? Message support with your User ID and Order Number.