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my friend got idea that was a same problem, he edited his id and documents to be identity
on his facebook account lock, he use a software adobe photoshop. He edited a simple First name just like example : the real full name is Leonardo X, Carpio.
He edited to Leon X, Carpio on his scanned ID and documents as marriage certificate, NBI Clearance, and he send to help issues to
>> Confirmation Code SMS (Text Message) Issues << because he lost the sim card to his cellphone, and he want to update the cellphone number here on facebook profile
and wait
(the. Leon X, Carpio is the name on his Facebook account But the Real name is Leonardo X, Carpio >> for an example only << )
after 1 hour, on my friend facebook account is now unlock
just like this confirmation message of FACEBOOK
Hi Gwapo,
Thanks for verifying your identity. We’ve unlocked your account, and you should now be able to log back in. We're sorry for the inconvenience.
If you have any problems getting back into your account, please let us know.
View updates from your support dashboard: " Confidential "
Thanks,
RJ
Source www.facebook.com