F.A.Q. Answers to frequently asked questions

❓ Proxy doesn't work, how do I get it back?

✅ Go to Transactions History - Orders History and click Refund

You have one refund attempt per order.

❓ What is the minimum deposit amount?

✅ From ONE DOLLAR.

❓ I deposited but the money has not arrived, what should I do?

✅ Before contacting support, make sure that:

The bill is paid on time (not overdue).

2. You have sent the funds to the network where the account was created.

3. The invoice has been paid successfully and all necessary network confirmations have been received.

IF ALL RULES ARE FOLLOWED - FUNDS WILL BE 100% CREDITED!

❓ For what period can I rent a proxy?

✅ From ONE hour to EVERY hour.

❓ The lease has expired, can I buy again?

✅ Yes, it is possible. Provided it has not been rented by another user.

Go to "Transactions History" - "Orders History" and buy your proxy again.

❓ Are IP Proxies static or changeable?

✅ Static, the IP is always the same.

❓ What TCP/IP?

✅ If you have this question, you can check it yourself where you always do))))

❓ Can I use it on my phone?

✅ Yes, you only need the Windows app to purchase.

❓ What is the proxy format?

✅ IP:PORT:LOGIN:PASSWORD

❓ What IP Score Checking service is used?

✅ IP QUALITY SCORE.

❓ Is there a manual ZIP search?

✅ Not at this time. (May 3, 2025).

❓ Resident proxies?

✅ Yes.

❓ Why don't proxies have an ISP?

✅ This is a fresh addition, it takes time to update in the database.

❓ Why is the purchase history missing? (by Proxy History button)

✅ Your lease has expired.

These positions were rented by other people.

The proxies have gone into the history of the new buyer.

To see the full history of your purchases, regardless of this, you need to go to Transaction history - Orders history

❓ I have a MAC, how do I use the service?

✅ 1. Virtual machine.

✅ 2. Remote server (VDS).

✅ 3. https://gitlab.winehq.org/wine/wine/-/wikis/Download

❓ Why doesn't the service store my data?

✅ We value your anonymity and privacy. Our service does not require you to provide personal information such as email or phone number and so on. We only store the login that is used for authorization.

✅ We do not provide login recovery services. We recommend that you save your login in a safe place. This could be a hard copy, a secure file, or other methods. You can even have it tattooed if that is convenient for you.

✅ The login is stored in a key file, which is located in the same folder as the application. This file is not shared with third parties and only you have access to it.

✅ If you lose your login, you will not be able to access your account. We do not provide any services to restore access. Please make sure your login is saved in a safe place.

✅ No, login is a mandatory element to use our service. You cannot access the service without it.

❓ Proxy loses connection

Choose the right time to work on your GEO. 🌐

✅ Proxies are raised on real devices, and at the time when the device on which Socks5 is raised goes to sleep - your connection may be dropped (if the end device is disconnected).

✅ Don't write Socks5 off as "dead", waiting for it to "wake up" and work again will help.

*️⃣ Conclusion: Work during the day according to your GEO, at night at your own discretion, as they may disconnect in the middle of the "path".

This F.A.Q. will be updated as new questions come in.