Expanding economic opportunity with AI
OpenAI News每当我和人们谈论人工智能时,最常被问到的第一个问题就是: “这对我的工作意味着什么?”或者“它将如何影响我的公司?”
我告诉他们,我相信人工智能将为比历史上任何技术都更多的人带来更多机会。它将帮助公司更高效地运营,让任何人都有能力将他们的想法转化为收入,并创造出今天甚至还不存在的工作岗位。
但人工智能也会带来冲击。工作形态将发生变化,公司必须适应,而我们所有人——从一线员工到首席执行官——都必须学会以新的方式工作。
在OpenAI,我们无法消除这种冲击。但我们能做的是帮助更多人掌握人工智能技能,并将他们与需要这些技能的公司连接起来,从而为人们提供更多经济机会。
这从“获取”开始,这也是为什么每周有数亿人使用ChatGPT时,大多数人都是免费使用的原因。我们希望将人工智能及其带来的力量交到尽可能多人的手中。但同样重要的是,确保这些人知道如何利用人工智能提高生产力,塑造周围的世界,并以新的方式掌控自己的命运。
这就是为什么我们正在与广泛的组织合作——从沃尔玛和约翰迪尔这样的大型雇主,到波士顿咨询集团和埃森哲这样的专业服务公司,再到求职和招聘平台Indeed,以及德克萨斯商业协会、湾区理事会等社区组织,甚至包括特拉华州州长办公室等州政府——帮助每个人利用人工智能带来的机遇。我们共同关注两个重大项目:
首先,我们正在建设OpenAI招聘平台。
如果你是一家希望招聘懂人工智能的员工的企业,或者你只是需要帮助完成某项具体任务,找到合适的人选往往是碰运气。OpenAI招聘平台将拥有各个层级的知识丰富、经验丰富的候选人,并为任何希望发挥技能的人提供机会。我们还将利用人工智能帮助企业和求职者之间实现完美匹配。
重要的是,这个平台不仅仅是大公司吸引更多人才的工具。它还将设有专门板块,帮助本地企业竞争,帮助地方政府找到所需的人工智能人才,更好地服务其民众。例如,德克萨斯商业协会希望利用该平台,将成千上万的德州雇主与能够帮助他们实现业务现代化的优秀人才连接起来。
我们也意识到,无论是通过招聘平台还是其他渠道,招聘方都需要相信候选人确实精通人工智能。大多数企业,包括小企业,都认为人工智能是他们未来的关键。我们接触的大多数公司也希望确保他们的员工知道如何使用我们的工具。
这就是我们推出OpenAI认证的初衷。
研究显示,懂人工智能的员工更有价值、更高效,薪酬也更高。这就是为什么今年早些时候,我们推出了OpenAI学院——一个免费的在线学习平台,已经帮助超过200万人获得掌握人工智能工具所需的资源、研讨会和社区支持。
现在,我们将扩展学院,提供不同级别的人工智能流利度认证,从工作中使用人工智能的基础知识,到定制人工智能工作和提示工程。显然,我们会用人工智能来教人工智能:任何人都可以在ChatGPT的学习模式中准备认证考试,并在应用内完成认证。企业也可以将其纳入自身的学习与发展项目。
OpenAI承诺到2030年认证1000万美国人。我们将与包括全球最大私营雇主沃尔玛在内的启动合作伙伴共同推进。沃尔玛的CEO约翰·弗纳这样说:
“在沃尔玛,我们知道零售的未来不仅仅由技术定义,更由懂得如何使用技术的人定义。通过将人工智能培训直接带给我们的员工,我们将当代最强大的技术交到他们手中,赋予他们改写规则、塑造零售未来的技能。” ——沃尔玛美国区首席执行官 约翰·弗纳
我们意识到提升技能或再培训项目的效果参差不齐,未必总能带来更好的工作或更高的薪资。但我们研究了过去的成功与失败,正在设计更好地满足员工和企业需求的项目。例如,借助启动合作伙伴和招聘平台,我们确保所提供的培训深刻理解雇主需求及其期望员工具备的技能,从而更好地匹配供需。我们还以更有助于技能提升的方式提供培训,而非传统的点击式认证。
我们推出这些新举措,是为了响应白宫推动扩大人工智能素养的努力。在持续建设这些项目的过程中,我们将始终关注员工和雇主的需求。
这关乎我们有意愿打造怎样的未来。如果我们想将更多的力量交到更多人手中,而不仅仅是少数幸运者,我们就需要帮助每个人、在各个层面,抓住人工智能带来的机遇。我们还有很长的路要走,但这是朝着正确方向迈出的重要一步。
Whenever I talk with people about AI, one of the first questions I get is: “What’s it going to mean for my job?” or “How will it impact my company?”
I tell them I believe AI will unlock more opportunities for more people than any technology in history. It will help companies operate more efficiently, give anyone the power to turn their ideas into income, and create jobs that don’t even exist today.
But AI will also be disruptive. Jobs will look different, companies will have to adapt, and all of us—from shift workers to CEOs—will have to learn how to work in new ways.
At OpenAI, we can’t eliminate that disruption. But what we can do is help more people become fluent in AI and connect them with companies that need their skills, to give people more economic opportunities.
That starts with access, which is why the vast majority of the hundreds of millions of people who use ChatGPT every week do it for free. We want to put AI, and the power that comes with it, in the hands of as many people as possible. But it’s also important to make sure those people know how to use AI to be more productive, shape the world around them, and control their own destiny in new ways.
That’s why we’re working with a broad range of organizations—from major employers like Walmart and John Deere, to professional services firms like Boston Consulting Group and Accenture, to job search and hiring platform Indeed, to community organizations like the Texas Association of Business and the Bay Area Council, to state governments like the Delaware governor’s office—to help everyone take advantage of the opportunities that AI has to offer. And together, we’re focused on two big initiatives:
First, we’re working to build out the OpenAI Jobs Platform.
If you’re a business looking to hire an AI-savvy employee, or you just need help with a specific task, finding the right person can be hit-or-miss. The OpenAI Jobs Platform will have knowledgeable, experienced candidates at every level, and opportunities for anyone looking to put their skills to use. And we’ll use AI to help find the perfect matches between what companies need and what workers can offer.
Importantly, the jobs platform won’t just be a way for big companies to attract more talent. It will have a track dedicated to helping local businesses compete, and local governments find the AI talent they need to better serve their constituents. For example, the Texas Association of Business wants to use the platform to connect thousands of Texas employers with talented people who can help them modernize their businesses.
We also realize that anyone looking to hire, whether it’s through the Jobs Platform or elsewhere, needs to trust that candidates are actually fluent in AI. Most businesses, including small businesses, think AI is the key to their future. And most of the companies we talk to want to make sure their employees know how to use our tools.
That’s the idea behind our new OpenAI Certifications.
Studies show that AI-savvy workers are more valuable, more productive, and are paid more than workers without AI skills. That’s why, earlier this year, we launched the OpenAI Academy, a free, online learning platform that has helped connect more than 2 million people with the resources, workshops, and communities they need to master AI tools.
Now we’re going to expand the Academy by offering certifications for different levels of AI fluency, from the basics of using AI at work all the way up to AI-custom jobs and prompt engineering. We’ll obviously use AI to teach AI: anyone will be able to prepare for the certification in ChatGPT’s Study mode and become certified without leaving the app. And companies will be able to make it part of their own learning and development programs.
OpenAI is committing to certifying 10 million Americans by 2030. And we’ll be doing it with our launch partners, including the biggest private employer in the world: Walmart. Here’s what Walmart had to say in their own words:
“At Walmart, we know the future of retail won’t be defined by technology alone—it will be defined by people who know how to use it. By bringing AI training directly to our associates, we’re putting the most powerful technology of our time in their hands—giving them the skills to rewrite the playbook and shape the future of retail.”
—John Furner, CEO, Walmart U.S.
We realize that upskilling or reskilling programs have a mixed record, and haven’t always led to better jobs or higher wages. But we’ve studied what has and hasn’t worked in the past, and are designing our programs to better serve the needs of both workers and companies. For example, thanks to our launch partners and our Jobs Platform, we’re making sure the training we’re offering is deeply grounded in understanding the needs of employers and which skills they need to see in workers, so we can better match supply and demand. We’re also delivering this training in a way that is more likely to lead to skill-building than more traditional click-through certifications.
We’re launching these new initiatives as part of our commitment to the White House’s efforts toward expanding AI literacy. As we continue to build these programs, we’ll remain focused on serving the needs of both workers and employers.
It’s all about being intentional about the kind of future we want to build. If we want to put more power into the hands of more people, not just a fortunate few, we need to help everyone, at every level, take advantage of the opportunities that come with AI. We’ve still got a long way to go, but this is an important step in the right direction.
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