Effects of Tardiness on Staff MoraleWeladee
Some people just run late. It doesn't seem to matter what they do, but the circumstances of their lives, whether it's children, taking public transportation or just plain disorganization contribute to an occasional tardiness. In such cases, if the employee is otherwise outstanding, and unless the job requires for a critical reason that they be exactly on-time, most business experts recommend leaving the issue alone. However, there are times when an habitually late person is not only illustrating his own dissatisfaction with his workplace, but is beginning to affect the work habits and morale of others. In these cases, you need to pay attention to the situation before morale suffers.
Feeling of Entitlement
If one or two people are consistently late for no reason other than they seem to think it's not a problem, then the rest of the staff may start to have a problem. Not only will staff members start to wonder why those others can be late when no one else can, but they may begin to talk among themselves about the perceived unfairness of the situation. Once staff members pit themselves against others, a resentment grows that can affect not just staff morale, but also performance and efficiency.
Causing Others to Be Late
Once an employee is constantly late to work, other staff members may start to feel no one in management minds that the one person is late. The staff members may then decide it won't matter if others are late, too. Once more employees begin to show up to work late simply because they can, a lackadaisical attitude toward the workplace, and possibly the job, can emerge. Finding the cause for one employee's tardiness, and helping stop it--through transportation help, different hours or other adjustments--will keep this domino-like effect from occurring.
Loss of Respect for Manager
Employees who choose to be late re show blatant disrespect for the manager or administration. This can have damaging effects on the rest of the team. Often, arriving late is a passive way for an employee to say that he doesn't care about his job, or that he doesn't care what the rules are. Other employees will notice, and wonder why management doesn't take action. Employees also might wonder what the management has done to make the employee act in this manner. Talk of this sort leads to poor morale. Once employees lose respect for the manager, it will take time to gain it back through one-on-one and group meetings to air grievances.
Once morale is low for a group of employees, customer service can suffer. If employees show up late and need to open a store at a certain time, then customers may arrive at a store that is not prepared, or worse, not yet open.
Decreased Business Productivity
Chronic lateness by one or more employees can take a toll on productivity of the business, too. The effect on the bottom line of the average business is significant: An employee who is late 10 minutes each day has, by the end of the year, taken the equivalent of a week's paid vacation."