Ecommerce Platform Must-Haves You Should Never Ignore
Kieran EdwardsThe competition in the business world was already quite tough. The popularity of ecommerce platforms has contributed even more to the stats and pictures. Even after their huge popularity, some stores make less online revenue as compared to their competitors. Multiple factors play a critical role in this regard, and a complicated or inefficient ecommerce platform is on top of the list.
Just like you put more effort into the display and presentation of physical stores, the online stores require proper arrangements too. The user-friendly design of the ecommerce platform is important. However, it might not be able to limit your losses if you do not include must-haves on your site.
Give a detailed read to this article to explore ecommerce platform must-haves you should never ignore and ensure to include them for optimized performance and results.
Top 7 Must-Haves of an Ecommerce Platform
The digital stores or ecommerce platforms are much different from the brick-and-mortar stores. The display of products in brick and mortar stores, along with sales support, is enough to attract the consumer. In the case of an ecommerce platform, users are less likely to complete the order, even more so if the site is not attractive. Including some must-haves can boost your success.
Some of the critical must-haves of an ecommerce platform you should essentially secure for success include the following:
1. Detailed Product Pages
Detailed product pages are the basic and foremost must-have of an ecommerce platform you should never ignore. Products are the major highlight of the whole setup. If the users have to put more effort into finding them, they will prefer the site of your competitors. Organizing product pages according to categories and collection can help the users. Most organizations contact eCommerce development solutions Dubai to get unique and personalized product pages that attract more users.
2. Suggested Similar Products
Suggested similar products are another must-have for ecommerce platforms you should not compromise on. The consumers and site users of the present time are always on the lookout for the best. Sharing some suggestions beneath the products they are viewing can help them find something better they missed. Most importantly, it will limit the possibility of cart abandonment, as the users will be tempted to buy one or the other product.
3. Customer Reviews
Word of mouth has become the replacement for firsthand experience in the digital era. Consumers are always worried about liking a product in pictures and getting something or in poor quality in delivery. Customer reviews help them know the quality of the product and the service too. Due to this, customer reviews have become another must-have for an ecommerce platform, which significantly impacts user traffic and revenue.
4. Social Media Links
Another critical must-have for ecommerce platforms in this digital era is the social media links of their accounts. Digital marketing has become too important. Consumers also like to check and follow the social media accounts of the business to stay updated. Sharing the links and details of social media accounts on the eCommerce site will help new users to find and follow accounts. It will contribute to your brand popularity too.
5. Add To Cart Button
Add to cart button is the unsaid must-have of the ecommerce platform you need to highlight specifically. This is the button that guides the users to the next step to complete their order or purchase. It should be designed with more care and attention and should be prominent enough that the users do not suffer to follow it. However, make sure it is not irritating or annoying as the users might quit everything due to poor experience.
6. Checkout and Payment Buttons
Another critical must-have for ecommerce platforms is the checkout and payment buttons. The process of placing an order should be clearly mentioned on the site to help users follow the steps smoothly. You must also include multiple payment options to help users pick what suits them the best. Moreover, the checkout and payment buttons should be designed to notify the users when the task is accomplished to help them from recurrent checkouts or payments.
7. Return Policy
The last but most crucial must-have of the ecommerce platform is the return policy. A huge number of online buyers still consider it risky, as compared to buying in person. So, the first-time online buyers are too anxious about not liking the products or being scammed. Mentioning a return policy will give them confidence that they will not face loss. You can consult ecommerce solutions to make return policy pages clearer and more reliable so users are attracted and satisfied.
Does your ecommerce platform require refining?
You might be suffering a loss in sales due to a poor ecommerce platform. Contact and consult the professionals to fix all the mistakes and include the must-haves too, which spike your user traffic and sales.