Director of Franchise Operations

Company: Presman & Colard International Advisory

Company Description Presman & Colard International Advisory is a multi-award-winning global consultancy specializing in business growth, structuring, and development through franchising and strategic partnerships. The firm was established to help organizations unlock untapped potential and overcome barriers to sustainable success. With offices in London, Dubai, Calgary, Kuwait, Egypt, and Thailand, Presman & Colard supports clients across diverse markets and industries. Team members collaborate with international businesses, providing tailored advisory services that combine global perspective with local market insight. The company fosters a professional, inclusive environment focused on impactful results and long-term client relationships.
Role Description The Director of Franchise Operations is a contract, remote role responsible for overseeing franchise performance and operational excellence across multiple markets. In this position, the director will design and implement operational standards, monitor compliance, and provide guidance to franchise partners on best practices and performance improvement. Day-to-day activities include reviewing business plans, analyzing unit-level financials, coordinating training programs, and supporting franchisees with budgeting, forecasting, and expansion strategies. The role also involves working closely with internal advisory teams to refine franchise models, ensure consistent brand experience, and address operational risks. This position requires proactive communication with international stakeholders and the ability to manage multi-unit operations in a structured, data-informed manner.
Qualifications
* Experience in Business Planning and Budgeting, with the ability to guide franchisees in financial performance, forecasting, and resource allocation.
* Demonstrated expertise in Franchising, including franchise development, operations standards, compliance, and relationship management.
* Proven background in Multi-Unit Management, overseeing multiple locations or territories and driving consistent operational outcomes.
* Strong Training skills, with experience designing and delivering operational, systems, and compliance training for franchise teams.
* Solid understanding of strategic partnerships, growth strategies, and international business operations is highly beneficial.
* Excellent analytical, communication, and stakeholder management skills, with the ability to work independently in a remote, contract capacity.
* Prior leadership experience in franchise operations or retail/consumer services sectors; consulting or advisory experience is an advantage.
* Bachelor’s degree in Business, Management, or a related field; advanced qualifications or professional certifications in franchising or operations are preferred.

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