Device Operating Environment Error? Don’t be sad just yet!

Some players have started encountering the “Device Operating Environment Error”, which occurs every 10 minutes. Even though it poses no threat to your account, it definitely gets in the way of a smooth gaming experience.

We understand that such surprises in HoYoverse updates can ruin all the fun of a new patch. But don’t worry - we’re already aware of the issue and actively working on it.

A fix is already in the works so you can get back to enjoying the game and leveling up your accounts without interruptions!

We’ll do our best to resolve the issue as quickly as possible! Your subscriptions are frozen, and any lost time will be pleasantly compensated!