🌊 Deep Surf Privacy Policy — Big Wave Splash Board

Contact: isufopisisi847@gmail.com

Welcome to Big Wave Splash Board (“we”, “our”, “the App”).

This Privacy Policy explains how we collect, use, protect, and manage information when you use our surfing-themed app. We believe your data should be treated like a priceless board: handled carefully, never misused, and always under your control.

By installing or using Big Wave Splash Board, you agree to the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to all users of the Big Wave Splash Board mobile application, including current and future versions, updates, and features.

It does not apply to any third-party websites, apps, or services that may be linked from within our app.

2. Information We Collect

We follow a “minimal, purpose-driven” data philosophy. We only collect what we reasonably need to run and improve the App.

2.1. Information You Provide Voluntarily

You may choose to provide information directly to us, including:

Support and feedback emails
If you contact us at isufopisisi847@gmail.com, we may receive:
Your email address
The content of your message
Any attachments you send (for example, screenshots or error logs)

We use this information solely to respond to you, investigate issues, and improve the App.

We do not require you to create an account or provide personal registration data to use the App.

2.2. Automatically Collected Data

When you use Big Wave Splash Board, certain technical and usage data may be automatically collected, such as:

Device information
Device model (e.g., “Android phone model X”)
Operating system and version
Language and region settings (in general form)
App data
App version
Features or menus used
In-app events (e.g., levels completed, modes played)
Session duration (how long you play)
Crash & performance data
Error logs
Crash reports
Performance metrics (e.g., frame rate, load time)

This data is generally aggregated or anonymized and cannot directly identify you. It helps us understand how the App is used and how to make it smoother and more fun.

2.3. Data We Do Not Intentionally Collect

We do not intentionally collect:

Full name, address, or identity documents
Payment or banking data
Contacts, SMS, call logs, or calendars
Microphone or camera data (unless you explicitly use a future feature requiring it, in which case it will be clearly explained and permission requested)
Exact GPS location (we do not track your precise movements)

If future features require additional data or permissions, we will update this Policy and request your consent where required.

3. How We Use Your Information

We use the information we collect only for clear, limited purposes.

3.1. App Operation & Improvement

We use data to:

Run and maintain the App
Fix bugs, crashes, and performance issues
Balance difficulty and game progression
Improve graphics, controls, and user interface
Understand which game modes, boards, or waves are most popular

This helps us keep Big Wave Splash Board fun, fair, and stable.

3.2. Communication & Support

When you contact us:

We use your email solely to reply to your questions, bug reports, or suggestions
We may keep a record of support communications to improve future customer service and track recurring issues

We do not use your support email for newsletters or marketing.

3.3. Legal & Security Purposes

We may use or retain certain data if we reasonably believe it is necessary to:

Comply with applicable laws or legal obligations
Respond to legal requests or enforceable government demands
Enforce our Terms of Use or protect our rights
Detect or prevent fraud, abuse, or security incidents

Such processing will always follow applicable law.

4. Legal Bases (for users in the EU/EEA)

If you are in the European Union or European Economic Area, we may process your data under one or more of the following legal bases:

Legitimate Interests:
To maintain and improve the App, prevent abuse, and ensure security.
Consent:
When you voluntarily contact us, or where certain optional analytics or permissions require your consent.
Legal Obligation:
If we must process data to comply with law or respond to lawful requests.

We treat your data as confidential. We do not sell, rent, or trade your information to advertisers or data brokers.

Your data may only be shared in the following limited situations:

5.1. Service Providers (if used)

We may use third-party services such as:

Analytics tools (to understand app performance and usage in an anonymized form)
Crash reporting tools (to monitor and fix technical issues)

These providers:

Only receive the minimum necessary data
Are required to handle data securely
Operate under their own privacy policies and typically follow standards like GDPR

We do not grant them permission to use your data for their own marketing.

5.2. Legal Requirements

We may disclose information if required to:

Comply with applicable laws, regulations, or legal processes
Respond to valid court orders or government requests
Enforce our rights or defend against legal claims

5.3. Business Transfers (Unlikely but Possible)

If the app or part of our service is involved in a merger, acquisition, or asset sale, user-related data may be transferred as part of that transaction, but always under this Policy or an equivalent protection level.

6. Data Storage and Retention

We keep your data only for as long as necessary:

Technical and analytics data is retained for a period needed to analyze trends, fix issues, and maintain secure systems, after which it may be aggregated or deleted.
Support emails may be stored as long as needed to handle your request and maintain a minimal history for service quality, then removed or archived securely.

When data is no longer needed, we delete it or anonymize it so it can no longer be linked to you.

7. Data Security

We implement reasonable technical and organizational measures to protect your data, such as:

Secure communication channels where appropriate
Restricted access to backend systems
Protection against common security threats (e.g., unauthorized access attempts)

However, no digital service is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children’s Privacy

Big Wave Splash Board is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal data from children under 13.
If you are a parent or guardian and believe your child has provided us information, please contact us at isufopisisi847@gmail.com. We will quickly review and delete such data where appropriate.

If a higher minimum age is required in your country for data collection without parental consent, we will respect that higher age threshold.

9. Your Rights & Controls

Depending on your location, you may have the right to:

Access: request information about what data relating to you may be processed.
Correction: ask to correct inaccurate or incomplete data (e.g., support-related records).
Deletion: request deletion of certain data where legally allowed.
Restriction or Objection: in some cases, limit or object to certain types of processing (such as analytics).

To exercise any of these rights, please contact us at:

📧 isufopisisi847@gmail.com

We may ask you for limited additional information to verify your identity before acting on your request.

10. International Data Transfers

If data is processed or stored outside your country (for example, on servers in another region via third-party services), we take reasonable steps to ensure that:

The recipients provide an adequate level of data protection;
Transfers comply with applicable data protection laws (e.g., using standard contractual clauses where required).

11. Third-Party Links & Content

The App may occasionally contain links to external websites or resources (for example, help pages or support forms).

We are not responsible for the privacy practices or content of those third-party services. We recommend reviewing their privacy policies before providing any data.

12. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to:

Reflect new features or changes to the App
Comply with updated legal or regulatory requirements
Improve clarity and transparency

If we make significant changes, we will:

Update the text in the App or on its store page
Update the “last updated” reference if used in your integration

Your continued use of Big Wave Splash Board after changes are posted means you accept the updated Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, you can reach us at: