Data Operations Assistant

Company: Tech Pipeline

Tech Pipeline helps operations teams fix the broken middle of their business processes. We address the friction that occurs when tech stacks outgrow the people using them. For this project, our client is a large-scale logistics firm managing complex shipping cycles and internal data distribution.
About the role
In this role, you will help us untangle the data inconsistencies that slow down our client:s daily operations. This is a practical, hands-on position focused on finding the source of truth in messy spreadsheets and system logs. You will spend your time identifying exactly where data goes bad: whether it is a broken routing rule, a manual entry error, or an integration gap between two different software tools. You will work alongside our senior team to ensure that information moves correctly through the pipeline without requiring manual intervention from the client:s staff. This is a fully remote position that requires a high degree of focus and the ability to work through detailed records systematically.
What you will be doing
* Compare export files from different systems to pick out discrepancies and errors.
* Update system routing rules to make sure data is sent to the correct department.
* Trace specific shipment records through the database to find where the history was lost.
* Clean up backlogs of records that have been stuck in manual review for too long.
* Document the steps taken to fix specific errors so the client can replicate the fix later.
* Verify that data feeds are correctly formatted before they enter the main reporting pipeline.
* Monitor daily logs for common failure flags and resolve them following established protocols.
* Assist with the reconciliation of accounts to ensure financial and operational data match.
What we need from you
* A strong eye for detail and the ability to stay focused while reviewing large data sets.
* Basic skills in Google Sheets or Excel, including the ability to use lookups and basic formulas.
* Clear written communication skills for writing technical notes and simple instructions.
* The ability to follow complex sets of instructions without missing small steps.
* A logical mindset that enjoys finding and fixing errors in a sequence.
* A reliable work ethic and the ability to manage your own time in a remote setting.
* A fast learner who is comfortable using new software tools and database interfaces.
Helpful background
* Previous experience in an administrative, data entry, or logistics support role.
* Familiarity with how business software like ERPs or CRMs function.
* An interest in learning more about how technical systems and databases are connected via APIs.
What the role offers
* Full-time employment with a fully remote work model.
* Attractive and competitive pay for an entry-level operations role.
* Significant exposure to real-world technical problems and their solutions.
* A focused working environment where your contributions are clearly documented and valued.
* Mentorship from senior technical staff who value ground truth over high-level talk.
* The chance to build a career in data operations by working on concrete, high-stakes projects.
Working at Tech Pipeline
We believe that clarity is more important than speed. At Tech Pipeline, we do not spend a lot of time in meetings or on video calls. We move the work forward through clear documentation and weekly written updates. We want our team to be able to focus on the technical reality of the systems we fix without being interrupted by corporate noise. We are not here to sell abstract frameworks: we are here to make things work. Because our team is distributed, we prioritize being concise and technical in our internal communication. We stay with a project until the fix sticks, ensuring that when we hand a system back to a client, they are fully prepared to run it themselves. This approach allows us to maintain a sustainable pace while delivering results that actually last.

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