Data Analyst (Acquisition and Retention) / Borzo

Salary: up to 3500$

Borzo is one of the biggest and most technologically advanced players in the global same-day delivery market. We provide unparalleled convenience to businesses and people, all the while creating millions of self-managed courier jobs. We strive to make delivery easier and cheaper than getting out of a house or office.

We operate in multiple countries with India as the top priority, and already deliver more than 1,500,000 parcels monthly. To remain on the forefront of this promising, often surprising yet already highly competitive market, each day we have to learn more about our users than we knew yesterday and than our peers understand now.

We're in search of a Data Analyst to play a pivotal role in Borzo's growth journey. You will be working as part of the Global Analytics Team. As an Acquisition and Retention Analyst, you'll collaborate closely with our marketing, sales and product teams to assess the effectiveness of our performance marketing efforts and devise strategies for acquiring new users and reactivating existing ones.

Expected Outcomes

 • Ensure that marketing data and reports are reliable, accessible and usable for analysis and decision-making;

 • Facilitate data-informed decision-making across marketing and product teams to grow business;

 • Proactively identify and suggest growth opportunities in user acquisition and retention.

Key Responsibilities

 • Identify client preferences to guide marketing and sales strategies;

 • Create intuitive and informative reports to streamline stakeholder decision-making processes in BI systems;

 • Figure out why users are leaving the product and how to prevent it;

 • Manage end-to-end projects for cross-channel analytics development, understanding attribution models and providing optimization recommendations based on accurate analytical insights.

Required experience and skills

 • Bachelor's degree or equivalent practical experience;

 • 2 years of experience in Business Intelligence or Data Analytics;

 • Advanced proficiency in data interpretation (critical thinking, identifying biases or limitations, evaluating data source reliability, solid knowledge of statistics);

 • Proficiency in data manipulation (cleaning, transforming, and reshaping data, experience with Python);

 • Advanced SQL expertise (optimizing queries for performance, CTE, window functions);

 • English level B2.

 You will get

 • Opportunity to make a difference: you will influence company growth directly;

 • No bureaucracy—direct communication with all stakeholders;

 • Flexible schedule: work at your convenience. No overtime;

 • Remote work or an office in any country of our presence;

 • Industry leaders in the company’s management;

 • Co-workers from 5 countries with diverse cultural backgrounds;

 • Competitive income with social benefits and medical insurance from day one;

 • Optional relocation to Portugal after 2+ years;

 • All necessary work equipment provided.

Contact:

TG: @rom4lk