DMITRY SVIRIDOV
Moscow, Russia | +7 (925) 716-27-04| mail@dsviridov.com| LinkedIn
PROFILE
A proactive and goal-oriented leader with 12+ years' experience in project delivery and program management, pre-sales support, business analysis, and solution architecture in the Telco and banking industries worldwide. Proven track record of leading complex IT programs and Big Data projects and managing architectures and strategies. Extensive expertise in developing and implementing analytical road maps, bringing to life revolutionary new analytics and insights, applying Agile/CI/DevOps approaches, and taking on responsibility for project team staffing. Skilled in delivering OSS/BSS solutions, BI solutions, enterprise DWH (EDW), analytical DWH platforms, streaming platforms, RTDM solutions, high-loaded platforms and applications, complex event processing, real-time billing platforms, and convergent solutions for mobile operators/MVNOs/SPs. Able to develop strong cross-functional relationships with various stakeholders, project delivery teams, partners, and customers to enable the smooth delivery of IT projects. Keen to develop my career in Project or Program Managementin the US.
KEY COMPETENCIES
· Program Management
· Business Analysis
· Software Team Management
· Systems Development Life Cycle
· Agile Methodology
· Solution Architecture
· R&D Management
· Project Management
· Stakeholder management
· Customer Management
· Enterprise Software
· Big Data Technologies
WORK EXPERIENCE
PJSC Sberbank | Moscow, Russia Feb 2016 – Present
A state-owned Russian banking and financial services company, headquartered in Moscow.
Program Director
· Planning, leading, and managing strategic projects and solution programsfor the Bank.
· Developing strong partnerships across the company and leveraging them to drive the vision of projects and improve processes at a strategic level.
· Developing the Bank’s new technological platform (Data Factory), including a Big Data platform with a Hadoop cluster at its core.
· Leading 30+ ongoing projects (40+ more in the pipeline):
- Infrastructure projects: aimed at improving the infrastructural components of the bank’s data platform. Involves upgrading existing components and platforms (e.g. ADWH, ODS, network) and building new components (e.g. data lake and laboratory Hadoop clusters, virtualization platform).
- Data acquisition projects: aimed at pulling data from hundreds of banks' data sources into a data lake and EDW.
- Business projects: aimed at building business applications, data marts, reports, and analytical models.
- Identifying and communicating project scope to ensure program milestones and objectives are met.
- Managing project request reviews and evaluating the related impact on other PMO-managed activities, identifying potential risks.
· Providing coaching, mentoring, and guidance to internal project teams of 70+ tech leaders.
Accomplishments:
· Designed New Sberbank’s EDW and analytical platform, Data Factory. As a result:
- Petabytes of data (including transactional, streaming data) from dozens of data sources became available for business purposes - decision makers, business analysts, data scientists, and modelers now get actual data in minutes out of days.
- TCO of the bank's data infrastructure decreased by at least 30% and it became possible to develop solutions which use ML/AI techniques because of the high data availability and quality we achieved during the program.
· Developed and Implemented a three-year program roadmap for new data and analytical applications and services. As a result:
- BU's revenue increased by 70% due to a faster decision-making process, targeted marketing, and new business cases.
- IT operational costs decreased by 30% due to process automation and a more efficient use of personnel.
- T2M significantly increased - from 18 months to three months for building a new data mart, from 12 months to three weeks for new data source acquisition, and from four releases a year to weekly releases for business applications.
· Implemented a DevOps framework and a corresponding process.
· Implemented and supported data governance processes, including data-quality assurance and data supply contracts/SLAs.
PJSC MegaFon | Moscow, Russia Jul 2013 – Jan 2016
The second-largest mobile phone operator and the third largest telecom operator in Russia and works in the GSM, UMTS, and LTE standard.
Program Director
· Managed the company’s BI roadmap program. Drove the vision and planning for a range of assigned projects.
· Managed project schedules, identified risks and clearly communicated them to project stakeholders.
· Led Big Data projectswith completely new infrastructures: Hadoop cluster, dev and UAT clusters, an analytical DW on top of Teradata Appliance, a new CEMsystem, VM cluster and a data storage, DPI complex, Complex Event Processing system, DevOps framework) from scratch and integrated it with existing infrastructure:EDW - Oracle-based, CRM, Siebel CRM, and core network.
· Led projects to implement a number of analytical services: scoring service, geolocation service, product recommendation service, social network analysis, and client network experience.
· Coached, mentored, and managed a solutions delivery team in the creation of estimates, scopes of work, and project timelines.
Accomplishments:
· Successfully completed and realized a BI roadmap which led to the development of competitive analytical solutions and revenue growth (more than 1% of company’s OIBDA in 2015).
· Developed a new full stack team of system engineers, DBAs, and data scientists, from four to 40 people, within two years.
· Implemented a Client Network Analysis service which detected and analyzed network failures and customer service degradation and built an analytical model in order to predict such failures.
· Implemented a Scoring service and Geo Location service to eight clients, including a top-1 Russian bank, Moscow Region Government.
· Built a Complex Event Processing system in two years, from scratch and ran to production. This system was able to handle a 40 million MegaFon’s subscriber base and manage 40K events per second (location updates, payments, calls, and other subscribers’ activity). The system paid off in the first year, with the marketing segment program revenue increasing by 114% in 2014 (Y2Y) and 30% in 2015 (Y2Y).
Teradata LLC | Moscow, Russia Apr 2011 – Jun 2013
A world-leading provider of business analytics solutions, data and analytics solutions, and hybrid cloud products and services.
Project/Program Manager
· Planned and designed programs, proactively monitored their progress, resolved issues, and initiated corrective actions.
· Engaged in engineering initiatives, using experimentation and data to drive decisions and directions.
· Coordinated all phases of projects, ensuring effective quality assurance and the overall integrity of the program.
· Supported the creation of RFP responses and tender package preparation.
· Provided solution configuration (hardware, software, RDBMS, and client’s data marts configuration) for customers and negotiated requirements.
Accomplishments:
· Developed and implemented a solution for Sberbank, Russia (~1.700 days), which included data marts and 30+ reports for the financial department.
· Developed and implemented an Analytical Solution Delivery Project (~10.000 hours) for MegaFon, Russia which analyzed the changes in activity patterns of MegaFon’s social media subscribers in Moscow. As a result, MegaFon became able to predict subscribers’ churn and decreased it by 10% in 2013.
· Developed and implemented an EDW Platform Delivery Project (~12.000 hours) for customers in the gas industry in Russia. Successfully installed an EDW platform and ran PoC.
NetCracker Technology | Moscow, Russia Sep 2010 – Aug 2011
A provider of business support systems, operational support systems, software-defined networking, network functions, and virtualization solutions.
Project/Program Manager
· Responsible for implementing projects through the R&D department in Japan.
· Managed program and project scopes. Ensured the project vision and goals were clearly defined.
· Defined and maintained the program roadmap, project plans, and roles and responsibilities of team members.
· Handled the engagement of multiple stakeholders across multiple working groups.
· Led negotiations with customers and provided solution architecting.
· Ensured issues and risks were actioned and mitigated in a timely manner.
· Led R&D projects with a focus on service fulfilment, order management, and network management systems (e.g. data center manager for NEC IaaS Cloud and Femtocell service activation module).
Accomplishments:
· Delivered and launched NetCracker’s inventory solution (4.000 hours) for NTT Docomo, Japan. As a result, NetCracker signed a new contract with a key customer.
· Successfully delivered an Infrastructure Services Automation project (~16.000 hours) for NEC, Japan. As a result of the project, the cost of operations decreased by 40% and the average time of operations decreased by 30%.
· Built and presented to the NEC sales team a Femtocell Service Activation Module (SAM) development project (~6.000 hours) for 'Network Norway', Norway. As a result, Network Norway became the first mobile operator in Europe to launch a femtocell, attracting new customers and subscribers through better network coverage and fixed-mobile convergence.
· Built and presented a Data Center Manager development project (~8.000 hours) for “Telefonica”, Spain.
JSC CBOSS | Moscow, Russia Mar 2004 – Mar 2010
A telecom company, develops IT solutions for the automation of telecommunications enterprises.
Program Manager/ Head of Project Delivery Mar 2007 – Mar 2010
· Managed the project portfolio (up to 12 project managers reporting directly and 200+ people in project teams in total).
· Participated in tenders and negotiations with customers.
· Involved in the system architecture development for international projects.
Project Manager Jun 2005 – Mar 2007
· Managed solution delivery projects in Russia, Australia, Nepal, The Netherlands, and Indonesia.
· Participated in presale,consulting projects, and tenders in Russia, Belarus, Germany, Norway, and Indonesia.
Senior Engineer in the solution/project delivery department Mar 2004 – May 2005
· Acted as a real-time billing expert (system installation and configuration), solutions architect, and SME in pre-sale activities.
Accomplishments:
· Negotiated a roadmap for implementation of a complex convergent large-scale program (120.000 hours) for Spice Nepal Private Ltd., Nepal. Delivered a solution extension, billing platform upgrade, and integration with third parties, including service providers and banks (payment systems).
· Delivered a consolidation project (18.000 hours, 45 people) of the regional Volgatelecom’s companies on the centralized convergent solution for Volgatelecom, Russia. Migrated six regional mobile operators to a unified convergent platform as a single billing system platform in Nizhnyi Novgorod.
· Delivered a complex project portfolio consisting of 15 different projects within the same company (26.000 hours, up to 150 people) for NCC, Russia. Successfully integrated the systems with core network elements, products release upgrades, HW platform upgrades, etc.
· Set up and ran a fully-integrated convergent solution (90.000 hours, 40 people) for PT SMART Telecom, Indonesia. Completed integration with different vendors, and integration with third parties, including other operators, banks, and different service providers.
· Implemented a convergent solution for a start-up MVNO (1.800 hours, 20 people) for a GSM customer in the Netherlands. The platform was then used for other MVNOs.
· Built, ran, and integrated a converged real-time solution (1200 hours, 15 people) for three million subscribers for start-up GSM operator, Spice Nepal Private Ltd., Nepal.
· Successfully completed a migration project (1500 hours, 30 people) from an existing customer’s solution to the CBOSS convergent billing system for NCC, Russia.
· Implemented a real-time billing system release upgrade (250 man-hours, 8 people) for Optus, Australia.
EDUCATION
Irkutsk State University | Irkutsk, Russia 1992 – 1997
Diploma in Radio Physics (5-year Program)
CERTIFICATIONS
SOVNET (Official certification center of IPMA)| Moscow, Russia May 2016
IPMA B Level
SKILLS
Languages: Russian (native) and English (fluent).
IT Skills:
- Strategic planning, stakeholder/business requirement management: story mapping and storytelling, impact mapping.
- Project and program management methodology: Waterfall, Agile, Kanban, SCRUM.
- Project and task tracking tools: MS Project, JIRA, Confluence, Trello, Asana.
- Business analysis: Benchmarks, PoC, prototypes, market analysis, use stories, cases analysis, interviews, assessments, workshops, SWOT.
- Business and system architecture: MS Visio, UML.
- Data platforms:EDW/DWH(Teradata, including IntelliFlex, Oracle, GreenPlum), Big Data platforms (Teradata Big DataAppliances, Oracle BDA, Hadoop (CDH, HDP).
- Customer experience solutions: Teradata CIM, Siebel CRM, CDI, in-house apps.
- DBMS: Teradata, Oracle, HBase, Casandra, MongoDB, Maria DB/MySQL.
- Analytical services: predictive analytics, scoring, SNA, CEM, CEP, location-based services.
- Telco platforms and solutions: BSS/OSS, IN/VAS solutions, real-time billing platforms, convergent billing solutions/platforms.
- Network experience: LAN/WAN/SAN, SS7, DPI.