Customer Service Training | Steps Drama | Drama Based Training

Steps Drama

At Steps, we can’t help but be proud of our achievements after more than a quarter of a century in the business of promoting learning and behaviour change.

Since Steps was founded almost 30 years ago, we’ve developed into a global consultancy, delivering high-quality, high-impact behaviour change programmes which reflect local cultures and languages. Our highly skilled and experienced global team has one focus: working in partnership with our clients to achieve behavioural change.

We specialise in bringing about behavioural change in the workplace by developing engaging, transformative behaviour change initiatives, drawing on our Steps to Change approach.

Customer Service Training

Are you looking to enhance the quality of customer service within your organisation? Then what you need is the customer service training course that we offer here at Steps. Steps is a consultancy organisation that focuses on providing behavioural changing education through drama based training. With almost 30 years of experience, our team are experts at providing interactive and educational courses to boost your team’s communication, understanding, and behaviour when it comes to customer service.

Steps provide its services and courses globally throughout 70 different countries. We provide live sessions, online sessions, as well as prerecorded media. All our courses are bespoke to match the needs of your organisation. You can get all the information you need regarding our customer service training courses by calling 02074 039 000 or sending us an email at mail@stepsdrama.com. Our dedicated team will more than happily assist you with all your needs.

Other Training, We Provide

Here at Steps, we are experts in all different types of drama-based training courses, in addition to our customer service training course. Drama based training can tackle many different skills and behaviours, such as:

• Performance Management

• Leadership and management

• Coaching Service

• Diversity & Inclusion and Unconscious Bias

• Values and Ethics

Whatever you need from positive long lasting behavioural changes within your organisation, Steps is here for you.

Get In touch with us today!

Steps UK

Address: Floor 2, 6‑8 Bonhill Street, London, EC2A 4BX

T: +44 (0) 20 7403 9000

E: mail@stepsdrama.com

Steps India