Cash App Settlement Lawsuit Details Explained

As of June 2024, Cash App (owned by Block, Inc., formerly Square) has been involved in a class-action lawsuit settlement related to alleged failures in handling customer disputes and fraudulent transactions. Here’s what you need to know:

Key Details of the Cash App Settlement Lawsuit

Lawsuit Allegations:

The lawsuit claimed that Cash App misled users by failing to properly investigate and refund unauthorized transactions, violating its own terms and electronic fund transfer laws (EFTA/Regulation E).

Some users reported losing money due to scams, fraud, or unauthorized transfers, with Cash App allegedly refusing refunds in many cases.

Settlement Terms:

Cash App agreed to a $3 million settlement to resolve the claims.

Eligible users are those who filed a dispute for an unauthorized transaction between April 11, 2020, and June 16, 2023, and were denied a refund.

Who Qualifies?

You may be eligible if:

You reported an unauthorized transaction during the specified period.

Cash App denied your refund request.

Affected users should have received a notification via email or mail.

How to Claim?

The deadline to file a claim has likely passed (the exact date was in early 2024).

If you missed it, you may no longer be able to participate, but check the official settlement website for updates:
https://www.cashappdisputesettlement.com

Payout Details:

Settlement payments vary based on the number of valid claims and individual losses.

Payments were expected to be distributed in mid-to-late 2024.

What Should You Do Now?

If you believe you were affected but didn’t file a claim, check your email for settlement notices.

Be cautious of scams—official settlement communications will come from the settlement administrator, not random calls or texts.

For future transactions, enable security features like PIN protection, two-factor authentication (2FA), and only send money to trusted contacts.

Cash App’s Response

Cash App has denied wrongdoing but agreed to the settlement to avoid further legal costs. They have also reportedly improved dispute resolution processes.

For the latest updates, check the official settlement website or Cash App’s support page. Let me know if you need help finding more details!

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