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Blaze Declined Your Pairing Request
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Bluetooth is a popular method of wirelessly transferring data between two devices such as your phone and your headphones , your media player and a speaker, or your iPad and a keyboard. It’s one of the most widely used wireless technology in the world, according to the Bluetooth Special Interest Group. More than 4.6 billion Bluetooth products are expected to ship this year alone, and that number will likely increase to more than 6 billion per year by 2024.
Bluetooth is all great when it works. But if you’re someone who likes to play around with these kinds of connected gadgets, you know it can be frustrating when there’s a hang-up pairing the two. Here are some common causes of pairing problems as well as advice on what you can do about them.
Bluetooth depends on both hardware and software to work properly. So if your devices can't speak a common Bluetooth language, they won’t be able to connect.
In general, Bluetooth is backward compatible: Bluetooth devices supporting the Bluetooth 5 standard should still be able to pair with devices using, say, the ancient Bluetooth 2.1, launched back in 2007.
The exceptions are gadgets that use a low-energy version called Bluetooth Smart, which works on a different protocol than older, or "Classic" Bluetooth devices. Bluetooth Smart devices are not backward compatible and won't recognize (or pair with) older devices that support Classic Bluetooth. 
However, if a device supports Bluetooth 4.0 (in some cases), 4.2 (in most cases) or 5.0 and higher (in most cases), it should recognize both Bluetooth Smart and Classic. Bluetooth 4.0 devices will be officially labeled Bluetooth Smart Ready. In the case of Bluetooth 4.2 and 5 and higher, it's expected.
Gadgets that commonly use Bluetooth Smart include personal health gadgets such as fitness bands or heart-rate monitors. These gadgets will only pair with a smartphone or tablet that also uses Bluetooth Smart – or are Bluetooth Smart Ready.
Most smartphones are Bluetooth Smart compatible. That includes iPhones running iOS 7 and newer and Android phones running 4.3 or newer. Ensure your phone is running the latest version of its operating system – but if your device isn't new enough to run relatively current software, you may not be able to pair it with that fitness band.
Devices also come with specific Bluetooth profiles. If Bluetooth is the common language connecting devices, you can think of a profile as a dialect associated with a certain use. For example, you probably aren't going to be able to connect a mouse and a camera because a camera doesn’t support the Human Interface Device Profile. But if both a mobile phone and a wireless headset support the Hands-Free Profile, you should be able to pair them.
However, if the pairing failure is a matter of user error, there are steps you can take to get your devices happily communicating with each other. If you have a multipoint Bluetooth device, check out our tips on solving problems with Bluetooth multipoint pairing .
You should see the little Bluetooth symbol at the top right of the screen if you have an Android device. For iOS and iPadOS, you'll need to go into the settings to enable and disable Bluetooth. Windows users will find Bluetooth in Settings > Devices > Bluetooth (or you may have a shortcut on your taskbar). Mac users will find a Bluetooth status icon on the menu bar.
The process for pairing devices can vary. Sometimes, for example, it involves tapping a code into your phone or computer. Other times, you can just physically touch your phone to the device you want to pair it with (you'll see this option with phones and devices that have NFC, or Near Field Communications, as a feature. It's commonly found on Android phones). 
If you’re not sure how to pair a device, refer to its user guide; you can usually find one by searching online.
Let’s say you want to pair your phone with your car’s infotainment system so you can enjoy hands-free calling, texting and navigation. First, go into your phone’s settings and tap on Bluetooth; doing so makes the phone visible to the car. Then depress the buttons on your car's infotainment system, usually on the steering wheel or center stack, to get it looking for the device.
Once it finds your phone, the car may ask for a numeric code that you'll need to confirm or input on your phone. After you do so, the devices should be paired. Keep in mind your phone or your car may only stay in discoverable mode for a few minutes; if you take too long, you’ll need to start over.
If your device is new, it will often be in pairing mode when you first turn it on. A good indicator that a device is in pair mode is if it blinks. If the device has been paired with another device, you'll need to turn on pairing mode. 
While you wouldn’t think someone might try to pair an iPad with a keyboard if the two weren’t sitting right next to each other, it’s probably worth noting that you should make sure any devices you're trying to pair are within five feet of one other.
A soft reset sometimes can resolve an issue. With phones, an easy way to do this is by going into and out of airplane mode.
If you're having trouble pairing your phone with the speaker, it could be because the speaker is trying to connect with another phone, laptop or tablet. Some older speakers and headphones are very simple; they just try to connect with the last thing they paired with. If your headphones or speaker were previously paired with another phone, laptop or tablet, turn off that other device or Bluetooth. And if you are no longer planning on using your headphones or speaker with that device, unpair it to prevent future issues. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair. After removing a device, start at step 1 on this list.
Some speakers and headphones can store pairing for multiple devices. However, there is a limit to the number of devices' pairing information that they can store. If you're having trouble pairing headphones or a speaker that have been paired to many devices in the past, you may need to reset your headphones or speakers to clear out all of the pairings so you can start fresh. Search "reset" and your device name for instructions from the manufacturer on your specific model.
Some devices have smart power management that may turn off Bluetooth if the battery level is too low. If your phone or tablet isn't pairing, make sure it and the device you're trying to pair with have enough juice.
If your phone sees a device but isn’t receiving data from it, sometimes it helps to start from scratch. In iOS settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a device’s name, then Unpair. 
If you're deleting the device from your car, you may need to turn off your car after deleting the device, open and close the car door, and wait a couple of minutes before trying to pair the device again.
After removing a device, start at step 1 on this list.
Another potential obstacle to successful pairing is interference from devices that use the same spectrum, such as your WiFi router. WiFi has been designed to cope with this, but it might not be a good idea to have your devices directly on top of the router.
Some smart home devices use a wireless technology called Zigbee. You find Zigbee in smart home hubs, including Amazon's Echo Show and Echo Plus, as well as a wide range of smart door locks, light bulbs, in-wall switches, open/close sensor, plugs and more. Like WiFi, Zigbee devices use the same spectrum as Bluetooth devices and can interfere with pairing. Move away from your Zigbee devices when attempting to pair. 
Interference from USB 3.0 is also possible. Newer laptops, for example, often have the higher-speed USB 3.0 port, so if the connection isn't happening, try pairing your Bluetooth gadgets away from the computer.
Whether it’s a headset, speaker, mouse, keyboard, camera or something else, your device has a specific profile that spells out what it can connect with. If you’re not sure, check the user manual.
If you’re having problems pairing something with your PC, you might be lacking the correct driver. The simplest way to figure this out is to do an online search for the name of the device you’re trying to pair along with the word “driver.”
Some automotive audio systems have been known to not pair with phones because the Bluetooth drivers in these systems didn’t work with Bluetooth 4.0. If you’re not sure how to get the latest firmware for your hardware, check with the device manufacturer.
Android and Windows devices let you choose the information you share between devices. So, for instance, you can choose to share phone audio, media audio, contacts and text messages with your car. If you don't need to share all of the data, deselecting one or more of the types of information may enable the devices to pair. 
For Android 10 devices, go to Settings > Connected devices and select the device. If there are options to select, they will appear. For Windows, go to Control Panel > Hardware and Sound > Devices and Printers > right click on the Bluetooth device in question and select Properties. Then select the Services tab to choose which types of information to share.
Sometimes apps will interfere with Bluetooth operation and clearing the cache can solve the problem. For Android phones, go to Settings > System > Advanced> Reset Options > Reset Wi-fi, mobile & Bluetooth. For iOS and iPadOS device, you'll have to unpair all of your devices (go to Setting > Bluetooth, select the info icon and choose Forget This Device for each device) then restart your phone or tablet.
Multipoint is a Bluetooth technology that enables a Bluetooth device to be actively paired with more than one device at a time. That means your headphones could be simultaneously paired with a phone and laptop, or two phones could be paired to a hands-free car kit.
Even though multipoint has been part of the Bluetooth standard for years, there aren’t many products on the market that support multipoint. So if you’re having issues with setting up a multipoint connection, the first thing to do double-check that your device supports multipoint by searching for “[product name] multipoint Bluetooth” or consulting your product’s manual. Once you’ve confirmed that your device supports multipoint, try these steps.
If you’re having trouble adding a second device to your multipoint product, follow these steps to ensure you’re adding it correctly.
1. Pair with the first device the way you would with a single-point Bluetooth device. (If you’re having trouble pairing your first device, consult the list of tips above.)
2. Turn off the first paired device and pair the second one.
3. Once you have successfully paired with the second device, turn on the first device. For some products (like the Lenovo Smart Wireless Earbuds and JLab GO Work and PlayPro headphones), that’s all there is to it. Other products (like the Sony WH-1000SM4 headphones, Bose QuietComfort Earbuds , and Soundcore Liberty 3 Pro earbuds) require installing an app and turning on the ability to connect two devices.
Multipoint Bluetooth devices can connect to two devices simultaneously but can be paired with many devices. If your multipoint Bluetooth product isn’t automatically connecting to your usual two devices, it may be paired with a third device.
If you use an app to select multipoint devices, go into the app and toggle on the two devices you want to be simultaneously connected.
If you don’t use an app to select your multipoint devices, you will need to re-pair the device that has lost its connection. Follow these two simple steps.
1. Use your multipoint device with the Bluetooth device that is still actively paired with multipoint.
2. Re-pair the device that has lost the connection.
Keep in mind that not all wireless devices use Bluetooth. Alternatives include the Wireless Gigabit specification, Wireless HD, ANT+, ZigBee, NFC as well as Wi-Fi Direct. These other technologies typically won’t work with your phone, tablet or PC without some kind of additional hardware.
We hope this guide has helped you with your Bluetooth pairing problems. If you know of any tip we've missed, share in the comments below!
Updated on 4/12/2022 with tips on solving multipoint Bluetooth pairing problems.
For the past 20+ years, Techlicious founder Suzanne Kantra has been exploring and writing about the world’s most exciting and important science and technology issues. Prior to Techlicious, Suzanne was the Technology Editor for Martha Stewart Living Omnimedia and the Senior Technology Editor for Popular Science. Suzanne has been featured on CNN, CBS, and NBC.
From Henrique on February 07, 2014 :: 2:51 pm
I have a Dual Sim fone Samsumg GT-C 3752, that I pair ro my car’s stereo Medianav.
Most of the times I’m able to pair them, but the connection will sometime break, might take a few or several minutes.
Why is this happening?
With my girfriend’s Nokia phone connection with Medianav never breaks… So I then know that it’s everything OK with the car’s stereo.

From shalem simon on February 14, 2014 :: 12:22 pm
I have Samsung gt-i8552 & Sony xperia
C2305 bt, both pairing each other, I can send file sony to Samsung and receive but i m no abel to send Samsung to Sony…

From Moses on November 25, 2014 :: 1:59 pm
Hae
I av a similar problem my phone Huawei Y-210 pairs BT does not connect which means i cannot receive or send files.

From Quinton on December 27, 2017 :: 4:49 pm
Try to delete all the peir on ya device,,if not then you can go in play media and stall a new BT,the software either hardware of your Bluetooth its too wik.

From Johnsin Wak on October 26, 2021 :: 3:27 am
From Imran on November 08, 2021 :: 2:58 am
Sar help me connect Bluetooth in home theater

From farhad on February 14, 2014 :: 12:34 pm
hi dear
Bluetooth phone is turned on and discover is checked but can not detect other phones
and other phone can not detect this phone
please help me - thanks

From Ahmed on March 30, 2014 :: 9:47 pm
How can I set my Xperia z1 to detect other blutooth nearby

From Brandy Crisp Bates on December 07, 2019 :: 7:57 am
Hey did you ever get your phone to pair? I have the same phone and haven’t had any trouble until today. I can’t get it to pair for nothing.

From Lito V on March 06, 2014 :: 12:42 am
Samsung Galaxy Core won’t play when connected to Bose Soundlink mini, Phone states: “Connected” but the player stays at 00:00 seconds and don’t play at all. any advice? Do I need to DL new drivers?

From Suzanne Kantra on March 06, 2014 :: 11:33 am
If it’s connected, it’s not a Bluetooth profile problem. Is the Soundlink connected to any other device? If so, make sure it’s disconnected. If not, I’d “forget” the Soundlink on your Core and then repair with the SoundLink.

From Lito V on March 06, 2014 :: 9:07 pm
yes it’s connected says the Core but the player wont move forward it’s as if its on PAUSE, I tried to connect to my Onkyo receiver with bluetooth its just the same thing. I turned off every other bluetooth around, as you see my iphone, sony ericsson and the galaxy tab and samsung dous worked well with both Onkyo Receiver and the Bose speaker. It could only be the Core’s problem, I tried googlin around and I found out that core has vers.4 bluetooth while the others has Vers.3 could this be the answer to all of these?

From Suzanne Kantra on March 07, 2014 :: 10:50 am
Bluetooth 4 vs. Bluetooth 3 isn’t the issue. What app are you using to play audio and is it the same app you’re using on your other Bluetooth devices?

From Lito V on March 07, 2014 :: 10:54 pm
The app im using is winamp and PowerAmp so as the built in players, it all work fine with the other phones and tabs only the core wont play

From Dave Price on March 11, 2014 :: 5:05 am
My wife and I each have bluetooth headsets in our motorcycle helmets and want to connect to a Samsung tablet to listen to music as well as for use as an intercom. The instructions say only one can connect at a time. Is there any way around this?

From Suzanne Kantra on April 10, 2014 :: 1:45 pm
I know that there are speakers that can simultaneously pair to a device. That type of support, though, is something that the speaker manufacturer implements. So in your case, the helmet manufacturer would have to implement it. If you haven’t asked the helmet manufacturer already, that would be my first step.

From Gary A on March 17, 2014 :: 1:44 pm
I have a 2008 BMW X5 and a Samsung Galaxy S3 cell phone. I can pair the audio from the phone but I am not able to pair the cell phone’s contact list. A popup screen comes up on the phone asking if I want to pair the contacts. I tap OK, the screen goes away and momentarily comes back with the same popup screen asking if I want to pair the contacts. I am not able to get my contacts to pair with my vehicle’s bluetooth,

From Robert Mandell on February 12, 2016 :: 3:10 pm
Bluetooth and phone sporadically connect in car. When it connects I can hear person calling. However they cannot hear me.

From Peter on March 17, 2014 :: 4:37 pm
Having made many attempts to pair phone and car( both new) only 17 of the 49 contacts have been paired. Even the garage and shop cannot understand why

From Elliot on March 22, 2014 :: 3:14 am
I recently bought a Razr M phone and it won’t sync with my Sony BT Mex 3100 car stereo. Have you heard of any problems between the two syncing?

From kandyce on February 02, 2017 :: 3:45 pm
How would you know if it would work? have u tryed it yet?

From Ajith Silva on March 28, 2014 :: 8:07 am
Can anyone help find a Bluetooth Headset that support for a Samsung Galaxy S3 and Windows 7?

From Josh Kirschner on March 28, 2014 :: 8:38 am
Our top pick, the Plantronics Voyager Legend, should work fine with both a GS3 and Windows 7. You can read our review here: https://www.techlicious.com/review/the-best-bluetooth-headset/

From Ajith Silva on March 28, 2014 :: 8:47 am
Thanks for your quick reply. This is for one of my friends. I will let him know and come back to you if it works for him.

From ishan on April 10, 2014 :: 12:14 pm
Hi. I am using sony xav70bt 2din player in my car. The problem with this is while using as a BT phone, to make voice calls, after disconnecting call it hangs. It shows incoming call / with held messages on screen and a call dial animation though call is already disconnected in phone. Any solution for this. Device works properly with my non android mobile. Also, if call disconnects without answering there is no issues.

From Gaby on April 16, 2014 :: 6:28 am
I have a new 809T smartphone.
It identifies the car handsfree (comf_comp VT05a)but when trying to pair with it, I get the following message, even without being prompted to enter a PIN:
“Couldn’t pair with comf_comp VT05a because of an incorrect PIN or passkey.”
When tapping the handsfree tag on the phone in order to enter the handsfree menu, there is no menu.
The smartphone connects correctly to my laptop and when tapping the laptop tag I get a menu from which I can can cancel the connection.
I there any fix to this problem?
Thanks,
Gaby

From marita romine on April 17, 2014 :: 2:28 am
My old phone ino linger operational. It will not even turn on. I got a new phone but I cannot pair it to my Bluetooth because it is still paired to my old phone. Is there a way to clear or rest my Bluetooth without being able to even turn my old phone on. Help!

From Josh Kirschner on April 24, 2014 :: 7:28 am
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