Betnomi Review
As always, I will risk my own money to play casino games. The goal of this experiment is to test out the payment process, judge the gambling experience, and check the quality of customer support. Keep reading this review to know all the details about Betnomi’s gambling platform.
✔️ Is Betnomi legit? (5/5)
Betnomi is operating under the Curacao license that is the main licensee partner for almost all crypto-focused online casinos. This jurisdiction allows launching gambling services in a fast and cheap way, which is why it became extremely popular among cryptocurrency platforms.
Betnomi’s website was updated at the beginning of 2022 and, since then, it has received a lot of positive feedback. I give this section of the review five points out of five. The platform is properly paying all the winnings to its users.
🎲 Games and providers (5/5)
Betnomi’s game arsenal is huge. If you are a slot player, then there are about 35 different slot providers present on the website. That’s definitely a lot.
The live casino lobby is located in a separate tab and consists of four live dealer game providers.
You will also find several in-house games published on Betnomi together with dedicated Sportsbook and Poker sections. The selection of gambling activities is complete and deserves the maximum number of points.
🎰 Slots RTP (3/5)
Betnomi’s desktop website does not show RTP numbers for any of the games. However, you can see the RTP on the mobile version before launching a game.
I am not sure what is the reason not to show the RTP rates for desktop users. Right now, I have to deduct two points for this drawback and hope that RTP numbers will be added to all versions of the website.
💰 Payment methods (3/5)
Betnomi supports 10 popular crypto assets both for deposits and withdrawals.
The minimum deposit amount is not mentioned anywhere on the website, so I had to contact the support team for clarification. The support agent told me that the min deposit amount is around 5-10 USD, depending on the cryptocurrency.
At the same time, when I asked about Bitcoin specifically, then the minimum deposit is already 25-30 USD, which is a bit confusing and going into a confrontation with the previous statement.
There is a 1x wagering requirement applied for the deposited amount before the withdrawal option would be available. This is a standard requirement in the crypto gambling market.
I have also found an interesting rule, which states that you can make only one withdrawal request every 24 hours.
The minimum withdrawal amount is published on the withdrawal page. For Bitcoin, it is 0.0005232 BTC at the time of writing, which is a reasonable amount.
I have also reached the support team for more information regarding the withdrawal fees. The support said that there is a small fee deducted for processing the cashout and this should be displayed during the withdrawal process.
Now let’s check how this actually works. Here is the amount that I was able to see on the Betnomi while requesting the cashout.
This is the actual amount that was sent to my Bitcoin wallet.
As you can see, the numbers are different. There was a zero network fee displayed on the withdrawal page, but the small fee still was deducted.
The actual amount sent to my wallet was 0.00000628 BTC less compared to the requested amount (0.0051302 – 0.00512392). Not a big deal, but I prefer to see the deducted amount before the withdrawal is sent. Otherwise, the fee could be very high if the Bitcoin network gets congested.
I have made my first deposit using Bitcoin.
You need to wait for 1 network confirmation before the amount will become available for gambling.
After a while, I was able to see the deposit on my balance.
This section of the Betnomi review gets three points from me. I deduct one point for the misleading information regarding the minimum deposit amount and the withdrawal fees. I deduct another point for the weird rule regarding the limit that there is to the withdrawals (one per day).
🚀 Welcome bonuses (0/5)
There is no active welcome offer for first-time depositors on Betnomi at this moment. However, the support team promised that one should be added soon.
This section of the review is not getting any points from me, unfortunately.
📢 Promotions (2/5)
Betnomi offers two regular promotions for players. The first one is Cashback, which starts from 1% and is paid once a week.
Another promotion is a 2% Rakeback, which can be requested any time you want.
Both, the cashback and rakeback rates can become bigger once you reach a higher VIP level.
To reach the first level you need to wager 10k USD.
All the rewards paid in these two promotions come in the form of real money with no wagering requirements attached.
After playing for a while, I decided to request my 2% rakeback. This is how the bonus is shown on the promo page. As the bonus is too small, there is not enough space to display the amount in BTC.
Anyways, I could withdraw the bonus and this was reflected in the transaction history.
The only way to understand if the reward was actually credited is to check your balance before and after the request. This is my balance after getting the rakeback, it is $0.01 larger compared to the balance before requesting the rakeback.
I give this section of Betnomi review two points out of five. The idea of this promo combination, which offers both rakeback and cashback is good, but the rates are extremely low. Most crypto casinos with similar programs offer between 5% and 10% as instant rakeback. Additionally, several casinos also offer weekly and monthly rewards.
Yes, there is a possibility to level up your Betnomi rakeback up to 11%, but it requires you to wager millions of dollars.
🔎 KYC and anonymity (2/5)
Here is the list of restricted countries. Residents from these countries are not allowed to create a Betnomi account. This list is pretty standard for all Curacao licensed gambling websites.
The Terms and Conditions state that Betnomi has the right to initiate KYC verifications.
There is one rule that I don’t like at all. It states that you will have to provide KYC documents before requesting the first withdrawal.
I have received some comments from the support team regarding this matter. As per the support agent, the KYC verification will only be requested in special cases.
I was not given the definition of the special cases, but one of these cases might be the check of multiple accounts.
I usually give three points for Curacao casinos in the KYC section of my reviews, but here I deduct one additional point for the mandatory verification rule. According to the support agent, this rule is not applied, so if it is the case, then there is no need to keep this point in T&C and it should be removed.
👨💻 Customer support (4/5)
The speed of the live customer support is on a tolerable level. Most of the questions I asked were pretty simple but still required some additional research by the support agent. The average time of receiving each answer was around 3-5 minutes.
It might occur that my chat was handled by a newbie agent. I noticed this because the agent had poor product knowledge. I deduct one point from this section of Betnomi’s review. The support is constantly online and always came back with an answer to every question, but the speed could be a bit faster.
⚡ Speed of withdrawals (5/5)
After playing slots for a couple of days I have requested a withdrawal back to my BTC wallet.
After my confirmation, the cashout became visible in the transaction history.
It was released to my wallet in just a minute after making the request.
This section of the review deserves the maximum points available. Betnomi has instantly processed my withdrawal without any mandatory KYC verification (as stated in T&C).
🌐 Is VPN allowed? (4/5)
It looks like you can use VPN if gambling is not forbidden in your country, but there is no clear statement in the Terms and Conditions. There are some regions where gambling sites still have an uncertain status, so it would be nice to get a more detailed answer regarding this matter. I deduct one point from this section of the review.
🏁 Final verdict (3.3/5)
The Betnomi platform is not ideal yet, but it has a reasonable seed to become one of the top crypto gambling venues. It has a good loyalty program developed, which just needs to be managed in a correct and competitive way. It supports a good number of crypto assets with low withdrawal fees.
Betnomi needs to review its Terms and Conditions to remove the rules that are not being used. The support agents should get an additional training session to improve their service. As I understand, the welcome bonus should also be released soon, which will also add more competitiveness to this casino.