Avaya BCM 3.6 Upgrade Guide PDF d81c17ff

Avaya BCM 3.6 Upgrade Guide PDF d81c17ff


Avaya BCM 3.6 Upgrade Guide

User Manuals






PartNoP060961902April132004BusinessCommunicationsManager36UpgradeGuideForsystemsrunningeBCM30RC22version4eBCM301Build7eBCM35build23aor23beBCM36betaversion11or14MustreadPrerequisitesonpage4andPostupgradeinstructionsonpage11ImportantnoticeseApasswordchangeee_adminisnotrequiredbeforeperformingthisupgradeIfyoudochangeanypasswordsbeforetheupgradeensurethatyouperformasystemrebootfromtheUnifiedManagermenubeforeyoubegintheupgradeeIfyouhavePPPoEorIPXroutingseethenoteonthebottomofpage4IPXroutingisnotsupportedonBCM36softwareeIfyouhaveVoIPtrunksreviewtheVoIPtrunksbulletsonpage6QoSupgradeandonpage12gatewaysettingsNORTELNETWORKS2HowtogethelpIfyoudonotseeanappropriatenumberinthislistgotowwwNortelnetworkscomsupportUSAandCanadaAuthorizedDistributorsITASTechnicalSupportTelephone18004NORTEL18004667835IfyoualreadyhaveaPINCodeyoucanenterExpressRoutingCodeERC196IfyoudonotyethaveaPINCodeorforgeneralquestionsandfirstlinesupportyoucanenterERC338WebsitehttpwwwnortelnetworkscomsupportPresalesSupportCSANTelephone18004NORTEL18004667835UseExpressRoutingCodeERC1063EMEAEuropeMiddleEastAfricaTechnicalSupportCTASTelephoneEuropeanFreephone0080080089009EuropeanAlternativeUnitedKingdom4408709079009Africa27118084000Israel8009459779NoteCallsarenotfreefromallcountriesinEuropeMiddleEastorAfricaFax441915557980emailemeahelpnortelnetworkscomCALACaribbeanampLatinAmericaTechnicalSupportCTASTelephone19548587777emailcsrmgmtnortelnetworkscomAPACAsiaPacificTechnicalSupportCTASTelephone6128708800Fax61388664644emailasia_supportnortelnetworkscomIncountrytollfreenumbersAustralia1800NORTEL1800667835China01065107770India01151542210P060961902Indonesia00180361004Japan0120332533Malaysia1800805380NewZealand0800449716Philippines180016110063Singapore8006162004SouthKorea007986112001Taiwan0800810500Thailand0018006113007ServiceBusinessCentreampPreSalesHelpDesk61288705511BusinessCommunicationsManager36UpgradeGuideP060961902ContentsHowtogethelp2Chapter1Beforeyoubeginthisupgrade3Howtousethisupgradeguide3Firststep3Secondstep3Finalstep3Whichupgradedodo4Prerequisitestotheupgrade4Importantinformationtonotebeforeattemptingthisupgrade4BusinessCommunicationsManagerupgraderequirements5Hardwarestatus5BusinessCommunicationsManageroperationsrequirements5Clientcomput













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