Ariz Property Management Software App Data Privacy Policy

1. Introduction

Welcome to Ariz Property Management Software App ("Ariz," "we," "us," or "our"). This data privacy policy governs how we collect, use, disclose, and protect your personal information when you use our application. Your privacy is essential to us, and we are committed to ensuring that your personal information is treated with the utmost care and in compliance with applicable data protection laws in Kenya.

2. Information We Collect

a) Personal Information: When you sign up for an account or use Ariz, we may collect personal information such as your name, email address, postal address, phone number, and billing details. This information is necessary to provide you with our property management services and to communicate with you effectively.

b) Property Data: As a property management app, we collect property-related data, including property addresses, tenant information, lease agreements, rental payments, maintenance requests, and communication history with tenants and property owners.

c) Usage Information: We may automatically collect usage information when you interact with Ariz, including app feature usage, session duration, IP addresses, device information, and error logs. This data helps us understand how you use our app and improve its functionality.

3. How We Use Your Information

a) Service Provision: We use your personal information and property data to provide you with access to our property management services, including managing property details, facilitating communication between stakeholders, and processing payments.

b) Communication: We may use your contact information to send you transactional communications, account updates, service-related announcements, and respond to your inquiries.

c) Improving User Experience: We analyze usage data to enhance and personalize your experience with Ariz, identify areas for improvement, and develop new features and functionalities.

d) Marketing Purposes: With your consent, we may use your personal information to send you promotional materials, newsletters, and marketing communications related to Ariz and its affiliated services. You can opt-out of such communications at any time.

4. Data Retention

We retain your personal information and property data for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We implement reasonable security measures to protect your personal information and property data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Sharing Your Information

a) Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, customer support platforms, and data analytics services. These providers are required to maintain the confidentiality of your information and are prohibited from using it for other purposes.

b) Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

7. Your Rights and Choices

a) Access and Correction: You have the right to access and update your personal information and property data stored by Ariz. If you believe that any of your information is inaccurate or incomplete, please contact us to rectify it.

b) Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the instructions provided in the communication or by contacting us directly.

c) Data Deletion: Subject to legal obligations, you have the right to request the deletion of your personal information and property data from our systems.

8. Children's Privacy

Ariz is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their information, please contact us to have it removed.

9. Changes to this Policy

We may update this privacy policy from time to time to reflect changes in our data practices or legal requirements. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

10. Contact Us

If you have any questions, concerns, or requests related to this privacy policy or your personal information, please contact us at arizltd23@gmail.com