Application Support Engineer

Application Support Engineer is needed

Who we are?

We are PAYZE, helping startups grow with us and established enterprises adapt to the fast-growing internet. We simplify regional expansion and the international payments landscape by increasing cross-border commerce in CEE & CIS Region by entitling companies to begin their payment operations in new markets in no time. 

Our fast-growing team unites dedicated and enthusiastic professionals, always full of energy and eagerness to learn. Every business decision has conscientiousness and commitment at its core.

Work you'll do

• Understand how to read code that might not be quite as well written. General software engineering skills are important to us, as we understand that new languages and frameworks can be learned if you understand the concepts

• Enjoy writing in a clear and quick manner

• Are comfortable working with a great deal of autonomy and limited supervision

• Like interacting with new people, sometimes chatting live with many at the same time

• Enjoy the puzzle of solving open-ended problems, both individually and as a member of the team

• Are an expert at talking about technical concepts, and would be comfortable explaining how Payze works to both technical and non-technical audiences

• Love constantly learning and re-learning a changing technical product, even when you’re a little out of your depth

• Can empathize with users of all experience levels and understand their questions to quickly grasp the real issues

• Examine open issues and communicate with relevant stakeholders

• Document issue resolutions for future use

Required Qualifications

• Bachelor’s degree in a relevant technical field or are current graduate

• Experience in technical writing

• Proven ability to quickly learn and understand complex topics

• Superior written and verbal communication skills, with a keen eye for detail

• It would be super if you have an experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization

• Understanding of the systems development life cycle (SDLC)

• Software development experience

• Experience creating documentation

Additionally:

• Friendly team, official employment 
• From $500-$1000

👉 Click here to apply for PAYZE via OneApp