All You Need to Know about QuickBooks error OL-393

If you received QuickBooks error message OL-393 while downloading transactions, it means there are some connectivity issues between QuickBooks and the financial institution. QuickBooks online banking error OL-393 can also appear when the user tries to connect QuickBooks with the bank. The QuickBooks error code OL-393 comes up with a message box informing users that the error might trigger because of a change in account info. Continue reading the blog to get more information on OL-393 QuickBooks error, its causes and solutions.

If you are getting QuickBooks error OL-393 and want an instant solution for it, then dial our toll-free number 1.800.579.9430 and talk to certified QuickBooks professionals

What are the causes behind QuickBooks error OL-393?

Following are the possible causes behind the error:

1. Incorrect login details while signing in to QuickBooks.

2. There is some problem with the bank server.

3. Connectivity issues between QuickBooks and the bank.

Lets us walk you through the troubleshooting procedure given below.

Possible Quick Fixes for QuickBooks error OL-393

Following are some simple troubleshooting solutions that can help you fix the error:

Solution 1. Try to reset all online banking connections

1. Open QuickBooks Online.

2. Move to the Lists menu and choose Charts of Accounts.

3. Next, click Include Inactive.

4. Turn off Bank Feeds for all active and inactive bank accounts.

5. Close and restart QuickBooks.

6. Now, turn on the bank feeds.

If the solution given above didn’t work, proceed to the following solution.

Solution 2. Repair company file data

Follow these steps to fix company file data:

1. Open QuickBooks.

2. Click on the File menu.

3. Select Utilities and then Rebuild Data.

4. Let the tool repair your file. It may take some time.

5. When the tool finishes, click OK.

6. Click on the File menu again.

7. After that, hover over Utilities and select Verify Data.

8. Let the tool check your file for data issues.

9. If QuickBooks find any problem with the company file, select Rebuild Now.

If the error continues, try to refresh the bank connection by turning bank feeds on and off. It will refresh QuickBooks’ connection with the financial institution.

We hope the solutions discussed in the blog help you fix QuickBooks error OL-393. If you face any trouble performing the steps, contact the QuickBooks technical support team by calling us on our helpline number 1.800.579.9430. They will assist you with advanced troubleshooting for the same.