Adult Game Pass
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Adult Game Pass
A topic by After Choices created Mar 21, 2021 Views: 37,650 Replies: 3
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Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.
In this case, simply sign out and sign back in on your Xbox App then try to install any games again. That should do the trick.
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Question Info
Last updated July 14, 2022
Views 1,747
Applies to:
Gaming and Xbox
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Account and profile
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I'm 29 but I suddenly got locked out with the age restriction message. Whenever I try to download Doom Eternal the message says "the game is rated above the age restriction of my account" even though I have already downloaded it previously and my settings are correct whenever I check my birthday. Don't know what else to do.
I've also asked my Daddy and Mommy for help but they said I'm a grown man and I will figure it out. :/
If any one else is having this problem I just fixed it some how... I went to https://account.xbox.com/ top right hit on your profile ---> ... ---> Privacy and Online Safety. Make sure everything is set to your liking and click submit on all 3 of the tabs (Privacy, Xbox one/Windows, and Xbox 360 online safety) at least that all I did and it just worked. I also started downloading another game and then went back to try and download Doom and that's when it just worked.
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Home
Categories Bing Gaming and Xbox Internet Explorer Microsoft 365 and Office Microsoft Advertising Microsoft Edge Microsoft Health and Band Microsoft Research Microsoft Teams Mobile Devices MSN Music, Movies & TV Office Insider Outlook Skype Surface Virus and Malware Windows Windows Essentials Windows Insider Program
Participate Ask a Question
Getting Started
FAQ
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Discuss Microsoft Support Community
Meet Our Community Leaders
All Microsoft
Microsoft 365
Office
Windows
Surface
Xbox
Deals
Small Business
Support
Software
Software
Windows Apps
OneDrive
Outlook
Skype
OneNote
Microsoft Teams
Microsoft Edge
PCs & Devices
PCs & Devices
Computers
Shop Xbox
Accessories
VR & mixed reality
Phones
Entertainment
Entertainment
Xbox Game Pass Ultimate
PC Game Pass
Xbox games
PC games
Windows digital games
Movies & TV
Business
Business
Microsoft Cloud
Microsoft Security
Dynamics 365
Microsoft 365 for business
Microsoft Power Platform
Windows 365
Microsoft Industry
Small Business
Developer & IT
Developer & IT
Azure
Developer Center
Documentation
Microsoft Learn
Microsoft Tech Community
Azure Marketplace
AppSource
Visual Studio
Other
Other
Microsoft Rewards
Free downloads & security
Education
Virtual workshops and training
Gift cards
Students and parents deals
Licensing
Microsoft Experience Center
View Sitemap
Choose where you want to search below
Search
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Search the community and support articles
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