PRIVACY POLICY
Introduction
AR ∙ Drawing ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard data through our mobile application (the "App"). By using the App, you agree to the practices described herein.
1. Information Collection
1.1 Non-Personal Information
We may automatically collect anonymised data related to your device and App usage, including:
- Device specifications (e.g., hardware model, OS version).
- App performance metrics (e.g., frequency of use, session duration).
- Unique identifiers (e.g., application numbers for service optimisation).
1.2 Voluntary Information
When you contact us via feedback channels (e.g., email), you may voluntarily provide:
- Contact details (e.g., email address, name).
- Content shared for troubleshooting or feature requests.
1.3 Permissions-Based Data
To enable core features, the App may request access to:
- Your device’s gallery (to import, save draw projects or edit images).
- Your device's camera (to draw patterns of images you have in the app or downloaded from the gallery).
2. Use of Information
We use collected data to:
- Improve App functionality, performance, and user experience.
- Personalise content and recommend relevant features.
- Communicate service updates, security alerts, or technical notices.
- Analyse trends for marketing and developmental purposes.
3. Data Sharing & Disclosure
Non-Personal Information: Aggregated or anonymised data may be shared with partners for analytics, advertising, or service enhancement.
Legal Compliance: We may disclose information if required by law or to protect our rights and users’ safety.
Third-Party Services: Links to external sites/services are not governed by this policy. Review their privacy practices separately.
4. Security Measures
We implement industry-standard safeguards to protect your data, including encryption and access controls. While we strive to secure all information, no digital platform can guarantee absolute security.
5. Sensitive Data
We do not request or knowingly collect sensitive information (e.g., racial origin, health details, religious beliefs). Avoid sharing such data through the App.
6. Data Retention Periods
We retain your information only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
- Non-Personal Information: Aggregated usage data is retained for 12 months for analytical purposes.
- Voluntary Information (e.g., feedback emails): Deleted within 90 days after resolving your inquiry, unless retained for legal obligations.
- Refund-Related Data: Anonymised transaction details shared with Apple are retained for 180 days to process refund claims.
Data may be archived beyond these periods if required for:
- Dispute resolution or fraud prevention
- Compliance with legal/regulatory obligations
- Enforcement of our Terms of Service
Upon expiry of the retention period, data is securely deleted or irreversibly anonymized. You may request early deletion of your voluntary information (Section 6.2) by contacting us.
7. User Rights & Choices
Opt-Out: Adjust device settings to limit data collection (e.g., revoke gallery access).
Data Deletion: Request removal of voluntary information (e.g., feedback emails) via maridvalishvili460@gmail.com.
8. Policy Updates
We may revise this policy periodically. Continued use of the App after changes constitutes acceptance. Significant updates will be notified via email or in-App alerts.
9. Intellectual Property
All App content is either created by our team or sourced from public domains. Report copyright concerns to maridvalishvili460@gmail.com for prompt resolution.
10. Processing of Refund Requests
To facilitate in-app purchase refund evaluations, we may disclose select anonymized transaction details to Apple, including:
- Timestamp of application installation
- Total active usage time
- Non-identifiable user reference codes
- Status of purchased content utilization
- Transaction value information
This data exchange occurs exclusively for validating and processing refund eligibility. No personally identifiable details (e.g., names, email addresses, payment credentials) are transmitted during this procedure. All shared metrics adhere to strict anonymisation protocols to maintain user privacy.
11. Contact Us
For questions, data requests, or policy violations, contact:
Email: maridvalishvili460@gmail.com