AI Assistant

Your helper for everything ReSnap-related: software settings, rendering, billing, diagnostics on your active workstation. Open it with 🛟 AI Assistant in the main menu.

Getting started

Tap AI Assistant, then just type your question in the chat, a normal message in any language. Screenshots are supported, attach an image to the message. The answer is typed out in real time, then the final formatted message appears.

What it sees

If you have an active session and the question is about it, the assistant can look inside the workstation: check the GPUs, running processes, take a screenshot, run a command, read error logs (Windows Event Log, Blender, C4D and Houdini logs, crash dumps). You see its actions right in the answer, lines like «Checking GPU status» or «Taking a screenshot». You don't need to ask for a specific check, it decides what to look at.

Without an active session it answers from its general knowledge of the bot and the software.

What it can help with

• Software — Blender, C4D, Octane, Redshift, Houdini settings and common render issues
• Billing — your balance, history, promo codes, how much a render will cost
• Workstation — something not working, slow loads, errors, a frozen app
• The bot — how to do things, where a button is
• Configuration — which GPU and how many for your task
• Automation — ask it to stop the session when the render finishes, and it will watch the render and stop for you

Talking to a human

Tell the assistant you want a real person. A Talk to human button appears, tap it and the conversation switches to a live operator in the same chat. Changes to your email, name or phone also go through them.

History and the stream

The conversation is kept: close the card and come back later, the context is there. The same conversation continues in the Assistance button on the right panel of Remote Control, and vice versa.

Closing

Close. If there was a conversation, the bot asks whether the assistant helped (Helped / Didn't help). Optional, it helps us improve the answers.