A law and tax firm redefines efficiency with ChatGPT Business

一家名为 Steuerrecht.com 的精品税务与法律咨询事务所，目标是与规模更大的律所同台竞争。创始人 Sebastian Korts 带着十人的团队，承接复杂税务案件、财务分析与诉讼，常常与资源远超自己的机构对簿公堂。

最大难题是如何在保证质量的前提下，为更多客户提供服务。“没有内部各部门，小事务所的力量总有上限，” Sebastian Korts 说。引入 ChatGPT Business 后，他找到了用现有团队成倍扩大影响力的办法，把以往耗在重复性工作的时间，转化为拓展客户与业务增长的时间。

用 AI 构建“虚拟部门”

大所靠专门人员实现的职能， Steuerrecht.com 现在用人工智能来替代。“我们坚定押注人工智能，才做出以前做不到的事情，” Sebastian Korts 表示。

借助 ChatGPT Business ，事务所实际上搭建起一套“虚拟部门”：

• 营销：Korts 说，“我们开设了一个专门的税务刑法博客，每周更新。现在内容已足够完整，不会再遗漏本应人工检索的任何判决。”他们还把 AI 用于社交媒体运营：“通过 LinkedIn 我们把自己推到了显眼位置，甚至把照片变成吸睛的动画。”
• 合同：曾经要耗数小时的常规协议，现在只需几分钟。“我们能基于自动化模板生成标准化但可定制的合同——比如 CEO 聘用合同或小型有限责任公司的设立协议，”Korts 说，并指出他们为此使用了定制的 GPTs 。 “这种最乏味的工作其实也要求个性化处理，现在几分钟就能搞定。”
• 研究与出版：事务所用 AI 强化专业表达。“写文章时，我们先输入立场，再请 ChatGPT 提出反驳意见，”Korts 解释，“这种对立式的讨论，让我们的论证质量远胜单打独斗。”
• 知识管理：将内部数据接入 ChatGPT 后，“我们建立了可即时调用的文本模块和合同模板库，”Korts 说。

（图：一位面带微笑、系浅蓝色领带的男士在明亮现代的办公室与客户对谈，桌上文件在笔下，背景有地球仪、花卉与托盘上的眼镜。图片来源：原文链接）

把工作从“天”压缩到“小时”甚至“分钟”

这些“虚拟部门”重塑了事务所的核心流程。很多过去需要数天的手工工作，目前可在数小时甚至数分钟内完成：

• 针对股份公司监事会会议的法律合规研究，现在几分钟即可完成，而非原来的三到四小时。
• 针对税务机关的庭审文书起草，曾需一整天梳理论点与反驳意见，现在往往在最终法律复核前十分钟就能完成初稿。
• 回应税务局的长篇文件过去可能耗时三天，现在几小时内即可交付，律师能把宝贵时间留给策略制定和客户维护。

“在实际应用中，这对我们这样的事务所效果极为显著，” Korts 说。“与传统方法相比，我个人每周可节省多达十小时。这些额外时间用来提升事务所能见度、争取新客户——以前很难把这些工作放在优先级。”

为客户“说清楚”每一种语言

Steuerrecht.com 在 ChatGPT Business 的一个显著用途是所谓的“翻译”——不仅是语言翻译，更是针对不同受众的内容再表达。客户既可能需要把信息从德语改成英语，也可能需要把复杂议题调整到适合法官、本地商户或跨国高管的语言。

“我有时要向外国 CFO 解释，德国税务机关现在将某些转让定价的错误陈述视为刑事问题，” Korts 说，“这类沟通必须在对方的参照系下清晰无误。”

ChatGPT 让这种重构变得既可行又迅速。“如果我为一名被指控税务欺诈的企业高管辩护，庭审陈述可能有三十五页；但要为董事会压缩到一页半，有时还要再译成英语让外国 CFO 明白事态严重性。对于这类工作， ChatGPT 是唯一现实可用的伙伴。”结果是，客户更清楚情况，也更有信心与 Steuerrecht.com 一同决策。

以安全为先、团队共同推进

对法律行业来说，保密是底线。 Steuerrecht.com 之所以选择 ChatGPT Business ，正是看重其对 GDPR 合规的支持，以及产品不会用客户数据做模型训练。“我们在法律上被保密义务约束，” Korts 说，“这不是可有可无的选项，安全性是决定性因素。”

引入过程则是有计划、全员参与的。团队通过晨会打磨提示词、比较不同做法并就最佳实践达成一致。如今他们保持每周同步，确保技能一致且稳固。

“速度和影响如此显著，不用它是不合理的，” Korts 说。“但我们也需要统一的做法，不能带着参差不齐的能力去见客户。”

把精品所做大一号

对 Steuerrecht.com 来说，人工智能成为缩小与大所差距的工具。有了 ChatGPT Business ，他们能在不牺牲安全性与质量的前提下，承接与大型律所同级别的复杂税务案件。

Korts 对客户坦诚 AI 的核心作用：“是的，我们使用 AI——而且我们为此感到自豪。 ChatGPT 确实是生产力的推动器。”

展望未来，团队正在探索更多应用场景，从自动化的法律更新简报到判例检索与多语种流程。但对 Korts 来说，影响已很明显：“ ChatGPT Business 是一款高质量工具，必将推动我们前进。”

Steuerrecht.com is a boutique law and tax advisory firm that aims to compete at the same level as much larger practices. Founder Sebastian Korts and his ten-person team handle complex tax cases, financial analyses, and litigation, often against institutions with far greater resources. 

The challenge was finding the bandwidth to serve more clients, while keeping standards high. “Without in-house departments, a small firm can only stretch so far,” Korts explains. By adopting ChatGPT Business, Korts found a way to multiply his firm’s reach and visibility with their existing team, turning time once lost to routine work into client acquisition and growth.

Creating virtual departments with AI

What large firms achieve through specialized staff, Steuerrecht.com now does with AI. “By committing strongly to artificial intelligence, we can now create things we were never able to before,” Korts says.

With ChatGPT Business, the firm has effectively built its own set of “virtual departments”:

• Marketing: With ChatGPT, Korts says, “We set up a dedicated blog on tax criminal law, updated weekly. It’s now so comprehensive that we don’t miss a single court decision we’d otherwise have to research manually.” They also leverage AI for social media: “Through LinkedIn we’ve positioned ourselves prominently, even transforming photos into animations that draw attention.” 
• Contracts: Routine agreements that once took hours now take minutes. “We can generate standardized but still customized contracts—like a CEO employment contract or the formation of a small limited company—by drawing on automated templates,” Korts says, noting that they use custom GPTs for this purpose. “It’s the most boring work, but it still demands individualization. Now we can finish it in a few minutes.”
• Research & publications: The firm also uses AI to strengthen its professional voice. “When we write an article, we’ll input our position and then ask ChatGPT for the counter-arguments,” Korts explains. “The interplay gives us a much higher-quality debate than we could produce on our own.”
• Knowledge management: By connecting their internal data to ChatGPT, “we’ve built a portfolio of text modules and contract templates we can access instantly,” Korts says. 

Legal work in hours instead of days

These virtual departments have reshaped the firm’s core legal workflows. What used to consume days of manual effort is now completed in hours, or even minutes: 

• Researching legal requirements for supervisory board meetings of joint-stock companies now takes minutes instead of three to four hours.
• Drafting court submissions against tax authorities, once a full day of extracting arguments and preparing counterpoints, is often reduced to ten minutes before a final legal review.
• Responding to lengthy filings from the tax office used to take up to three days, but now can be done in a few hours, giving lawyers back critical time for strategy and client relationships.

“In immediate application, it delivers incredibly impressive results for a firm like ours,” Korts says. “Compared to traditional methods, I personally save up to ten hours of work per week thanks to ChatGPT.” That extra capacity goes into building the firm’s visibility and reaching new clients, work that was difficult to prioritize before.

Speaking every language clients need

One of Steuerrecht.com’s most distinctive uses of ChatGPT Business is what Korts calls “translation”—not only across languages, but also across audiences. Clients may need a message translated from German to English, and complex subject matter has to be made digestible for different audiences, from judges, to local business clients, to international executives.

“I may need to explain to a foreign CFO that the German tax authority now treats certain transfer-pricing misstatements as criminal,” Korts says. “That kind of communication has to be crystal clear, in their own frame of reference.”

ChatGPT makes this reframing not only possible, but fast. “If I defend a corporate officer accused of tax fraud, the court submission may run to 35 pages,” Korts explains. “That has to be translated into one and a half pages for the board—and sometimes again into English so foreign CFOs grasp the seriousness. For that kind of work, ChatGPT is the only real partner.” As a result, clients feel better informed and more confident in the decisions they make with Steuerrecht.com.

Secure by design, adopted as a team

Confidentiality is non-negotiable in law. Steuerrecht.com chose ChatGPT Business specifically to support GDPR compliance and because the product does not train on customer data. “We are legally bound to confidentiality,” Korts says. “This isn’t optional, it’s in the law. Security was the deciding factor.”

Adoption, meanwhile, was deliberate and firm-wide. The team held morning sessions to refine prompting, compare approaches, and align on best practices. Today, they maintain weekly syncs to ensure consistent competence.

“The speed and impact are so significant that it would be unreasonable not to use it,” Korts says. “But we also need a unified approach, so we never show up to clients with uneven skills.”

Turning a boutique firm into a bigger player

For Steuerrecht.com, AI has become a way to level the playing field. With ChatGPT Business, the firm can take on the same complex tax cases as much larger practices, without sacrificing security or quality.

Korts is candid with clients about how central AI has become. “Yes, we use AI—and we say it proudly,” he notes. “ChatGPT is a real productivity driver.”

Looking ahead, the team is exploring new applications, from automated legal update newsletters to precedent search and multilingual workflows. But for Korts, the real impact is already clear: “ChatGPT Business is a high-quality tool that will definitely move us forward.”

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