3 Reasons To Have A Chatbot Rather Than App
Chatbots are faster and cheaper
Another great benefit of chatbots is that they are much easier, faster and cheaper to develop. To develop an app for your business, you need to work with a professional iOS and Android developers while also cooperating with a strong UX designer. As a result, this process can take a lot of time and cost you a lot of money. Chatbots, on the other hand, can be developed at a much lower cost than app development. This makes the chatbots, a great solution for the small businesses. Even if you have a larger business and have extra money to build an app, it’s still worth considering a more economical and reachable chatbot alternative.
Moreover, apps have to be tested, refined and only after that it can be submitted to app stores for approval before clients can reach your product. Apps are a costly affair as they require constant investment to develop and upgrade. Chatbots, on the other hand, are much simpler. You don’t have to worry about app development, as messenger apps are built by third parties. All chatbots feature updates can be done with continuous integration just to the backend.
For businesses to develop, they must go to places where people already are which are various social media platforms and messengers. Chatbots are clearly that viable option for the businesses due to the reasons and discussions mentioned above.
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