With the needs of the elderly and physically less mobile in mind, we offer wheelchair services and have installed ramps, user-friendly lifts and special toilets. Our Information and Customer Service counters offer wheelchairs to passengers on a complimentary and first-come first-served basis. Alternatively, you may also make a direct request to your airline for wheelchair services and a minder at the time of your flight booking or during check-in. Wheelchairs are also available for rent at the airport at $15 per hour from any one of the medical centres: Raffles Medical Group, Departure Transit Lounge West, Level 2 Raffles Medical Group, Departure Transit Lounge North, Level 2 Raffles Medical Group, Basement South, Public Area Raffles Medical Group, Basement 2 South, Public Area To contact Raffles Medical Group for a Wheelchair Rental, you can call +65 6543 1118. If you feel unwell or require medical assistance while at Changi Airport, you may go to the following clinics or visit these pharmacies where you can obtain your prescriptions.
Tel: +65 6543 1113 Operating hours: 24 hours daily Tel: +65 6546 3815 Operating hours: 6.00am - Midnight daily Tel: +65 6543 1118 Operating hours: Mon to Fri, 8.30am – 5.30pm Tel: +65 6241 8333 Tel: +65 6241 8818 In case of emergency, you can contact the Raffles Medical Group Emergency Hotline at +65 6543 2223 Guardian Pharmacy, Departure Transit Lounge East, Level 2 Watsons, Departure Check-in Hall West, Public Area, Level 2 Guardian Beauty & Health, Departure Transit Lounge North, Level 2 Guardian Beauty & Health, Departure Check-in Hall North, Public Area, Level 2 Watsons, Departure Transit Lounge South, Level 2 Watsons, Departure Check-in Hall North, Public Area, Level 2 Watsons, Public Area, Basement 2 If your baby is travelling with you, you may bring your expressed breast milk onboard the aircraft. However, if your baby is not travelling with you, we would strongly advise you to store the expressed breast milk into containers not exceeding 100ml.
You may loan strollers, on a first-come first-served basis, from our Information and Customer Service counters located across all terminals. From playgrounds to baby care rooms, we have all you need to entertain and take care of your kids. Find out what we offer at each terminal. If your child is below the age of 12 and travelling alone, contact your airline for unaccompanied minor service. You can refer to our Airlines page for contact details. Should you have specific requests like medical-related queries or require any form of assistance on your flights, our airline partners will be able to assist with your special arrangements. Find out their contact details on our airlines page. List of airline contacts Find your way around Changi Airport's leisure facilities Our FAQ may help address your concerns Pack only permissible items in your cabin luggageAffordable shipping and local warranty available for Malaysia and Indonesia!Rental services also available.
Extended warranty now available for selected items!Each of our aircraft is equipped with a wheelchair that can be used to shuttle between your seat and the lavatory as well as wheelchair-friendly lavatories. Our seats also have movable armrests to make it easy for you to transfer between your seat and the wheelchair. If you need us to provide a wheelchair or another assistive device, please make your travel plans as early as possible so we can make the necessary arrangements for you. If you’re using your own manual or electric wheelchair or another assistive device such as a cane, crutch, walker or mobility scooter, it does not count towards your free baggage allowance. As our cabin aisle dimensions are restrictive, we will require your wheelchair or other assistive device to be stored in our cargo hold as checked baggage. If your wheelchair is powered with a wet cell battery, or if you’re travelling in a group of 10 or more passengers who use wheelchairs, please get in touch with your local Singapore Airlines office at least 48 hours before your flight departs.
You’re also reminded to check in early for your flight, at least 2 to 3 hours before departure. Our meet-and-assist service team is happy to take care of you at the airport and during pre-boarding, while our cabin crew will assist you with the on-board wheelchair and to the lavatory during your flight. However, we’re unable to offer these services: Should you require these services, we advise you to travel with a personal care assistant. Seats on the emergency exit row will not be available to you. If your wheelchair or other assistive device is damaged, you must inform us or our airline partner of the damage in writing within 7 days. Compensation for the damage will follow the guidelines for lost/mishandled baggage. Singapore Airlines’ liability is limited in accordance with our General Conditions of Carriage for Passengers and Baggage, the Warsaw Convention or Montreal Convention (where applicable and as amended from time to time) and/or any other applicable law or regulations.
Special seating devices, such as the Crelling Harness and MERU chair, are allowed on our flights. To make the necessary arrangements, please get in touch with your local Singapore Airlines office as early as possible and at least 5 working days before the flight.For VWO admission rates, click here. Visitors displaying a disability sticker on their vehicles may park at designated parking areas located at Row A, directly in front of the KFC restaurant. Wheelchairs are available at the entrance at no charge (available on a first-come, first-served basis). About 90% of the park are paved pathways which are accessible by wheelchair. There are also ramps and allocated viewing areas for disabled guests to view our various exhibits and shows. The Shaw Foundation Amphitheatre and Elephants of Asia exhibits have dedicated wheelchair areas that can accommodate up to 6 and 15 wheelchairs, respectively. The Zoo is equipped with disabled-friendly restrooms. Guide animals are not permitted in the Singapore Zoo as the park has been designated as a quarantine centre by the authorities.