We Care Contact us Please contact our Guest Service Desk or visit the team on Level G to arrange the Emaar Gift Cards for sale Baby Push Chair Hire Baby changing cubicles are available in both the ladies' and men's restrooms on Chairs in these cubicles also make it easy for baby feeding. Post Box available on level P Dry Cleaning & Laundry services are available in the mall, along with a full range of carpet & upholstery services. As per the laws of the UAE, smoking in an enclosed and public area is illegal. this reason, Dubai Marina Mall is a non-smoking environment. outlets do offer an outdoor smoking section: Furthermore, there are 2 designated public smoking areas: Outside the main entrance of the mall Outside the promenade entrance on the Marina side The Marina Mini Express Climb aboard on the Marina Mini Express and enjoy a first-class, fun-filled journey through the mall. Children will love the magical excursion and you can watch
them go by from one of the coffee shops en route.General & VIP Services Service with a smile! To make your visit to Mall of the Emirates a memorable and care free experience, offer an array of services specially designed to care of customers' needs and help them shop with ease. Visitors to the Mall can make use of these services by contacting any of the four customer-service desks, which are situated in different locations on the ground and first floor. Information Desks are located on: These facilities are available in all our washroom areas. There are also comfortable seating areas for mothers seeking to feed their babies. Baby strollers can be rented through Kiddie Kruzzer, located on the ground level parking entrances D, C & A. Services are available from Thrifty located on the first level, parking entrance C. Car wash services are available on all parking levels for a set fee. Services are available through DHL, which is located on the first level, parking entrance C.
Located at the metro link on the first level. An Etisalat Payment machine is located on the First level, parking entrance D. Sold at all customer service desks across the mall for a minimum of AED 50 to maximum AED 3000 . It comes with an activation fee of AED 7 and could be used at all the stores present in the mall. Lost & Found Assistance For assistance, go to any of the four Customer Service Desk across the mall. Luggage can be stored free of charge during Mall hours. Shopping bags cannot be stored. Storage desk is located on the metro link customer service desk located on the first floor. Mall directories are located in each major entrance as well as throughout the Mall. Mobile phone charging is available at the main customer service desk. (for certain brands only ). Persons with Disabilities Parking There are designated parking spots for persons with disabilities located close to the Mall entrance. This service is available at the main Customer Service Desk, across from Carrefour, in color or black & white.
Prayer Rooms for Men & Women There are 2 prayer rooms located on the 3rd level of the Galleria. 3 Emirates Post Boxes present in the Mall; ground level parking entrance D, C and A. Pick up is at 3:00pm daily. A complimentary shuttle bus will pick up and drop off at a number of hotels on Sheikh Zayed Road and along Jumeirah Beach. Click here for more details. Store Guide (Store Map) Mall guides listing all stores and services in the Mall are offered to our customers in four languages, English, Arabic, Russian and Chinese. These are available at Customer Service Desks, as well as distributed throughout the Mall at the mall directories. Taxis drop-off and pick-up The taxi operates from: The VIP drop off area is located on the ground level at the North side of the Mall between Debenhams and Harvey Nichols. Valet parking is available at the north (VIP) and Fashion Dome entrance to the Main Galleria adjacent to Car Park Entrance B, and at Car Park Entrance B on the ground floor for a nominal fee.
Wheelchairs are available free of charge at all the Customer Service Desks, based on availability. i am getting a little nervous about taking my mom to Dubai.. she can walk around but not for long.. so my question is how easily can i find wheelchairs in places like butterfly garden, dubai mall etc. We have asked for a wheelchair at dubai mall a few times, it is free and no hassle at all. Just ask at information and they will point you in the right direction, had to have identification on us for details though. You could hire a wheelchair for your whole stay from various pharmcies and medical supply places in Dubai. That may be easier as whilst you will find them at the malls I'm not to sure about Miracle Garden, Butterfly Garden Am looking to hire a Wheelchair for 12 days would you know if Life Pharmacy still trading plz As far as I know it is For sure it is. You need to contact the branch in Jumeirah. Hi my 6 year old had a wheelchair at all the hotels we stopped at and we used that to go ever were free of charge .
So don't worry you both will be fine Would you know if there any Entertainer Voucher for the new indoor theme Park in dubai . Will be bringin Wheelchair bound person. Would you know if there any Reductions for Wheelchair bound person in the New Indoor Theme Parks Dubai No Entertainer voucher for the IMG Theme Park. Unless they launch one as part of their 'monthly offers' but it doesn't feature in the main book. Safe mobility at the dubai mall rents manual and powered wheelchairs! where to stay in Dubai Price of food in Dubai Dubai nightlife for gay male tourists Where is "The Walk" All inclusive in Dubai« My Stay at Novotel Emirates mall » The location is perfect and the only problem i had was flexibility in terms of check in times which are not accommodative of flight schedules. Arrived around 2.am and had to wait till 6 am to check in. otherwise the staff was very friendly. Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review
Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Novotel Suites Mall of the Emirates Dubai. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your feedback concerning flexibility of Check-in timings. We try our level best to be as flexible as possible concerning early check-in and late check-out requests based on the hotel rooms occupancy. Though normally, a full night charge applies for any arrivals before 0600hrs, and a half day charge applies for arrivals after 0600hrs and before the standard check-in time. As a gesture we were able to offer you complimentary early check-in at 0600hrs at the time. However, we would urge you to pre-book your stay by booking an extra night in case of an early arrival next time to avoid such inconveniences. We thank you for your comments and look forward to hosting you at our Hotel in the near future. Novotel Suites & Ibis Mall of the Emirates « Perfect Location »
Very Nice Location and Good Service. Being an accor member really helped as i could do online checkin so didn't have to wait for long. Just wish if they can make the breakfast menu bit more interesting. Thank you for taking the time to provide us with a perfect score review regarding your stay at Novotel Suites Mall of the Emirates Hotel. We take this opportunity to thank you for your continuous patronage at our Hotel and other Accor hotels as a valued Le Club member. We are pleased to hear that we were able to host you brilliantly therefore enjoying your stay. We have noted your comments on the breakfast menu and forwarded to our Executive Chef & Food and Beverage Manager, we would like to assure you that they have been taken on board as constructive suggestions to improve our services. In this way, we hope to ameliorate any areas which our guests feel may need improvement. We look forward to hosting you at our Hotel in the near future. Novotel Suites & Ibis Mall of the Emirates.