You may request a copy of your hotel bill (folio) at the front desk upon check-in or checkout. If you have already completed your stay, or would like a copy of a bill from a previous stay, please click email us, and a Westin associate will be in touch.Please Note: Hotel bills (folios) are not available online, and can only be emailed to the individual listed on the reservation.Anything beyond the hotel room rate is considered an incidental charge. This includes: in-room movies, long distance telephone charges, room service, resort fees, and other such amenities.Generally, incidentals are charged to the credit card on file.)For reservations booked through our websites or Worldwide Reservations offices you can view, modify or cancel your reservation by entering your information on the Westin existing reservations page.Please note, we are unable to display, modify or change reservations booked through a third party or outside source. If you’ve reserved through a third party or alternate route, please contact them directly.
Check-in/checkout times are determined by each individual hotel and may vary depending on location. In order to view an individual hotel's general check-in/checkout policy, please visit the Customer Service Center, and enter the city or hotel name in the designated form fields.If you've already made a reservation, check-in/checkout times should be listed in the email confirmation you received upon booking.You may request an early check-in during the booking process, or a late checkout upon arrival at the hotel. We do our best to honor such requests, but special accommodations depend on availability and are not guaranteed. Please be sure to verify and confirm your requests with an associate at the hotel.If you know your password, you may sign in to your SPG Account using the email address associated with the account. Once you’ve logged in, you can find your SPG number by scrolling down and clicking on the account overview button. Alternatively, your SPG number can also be found on your SPG profile page.
If you are unsure of your login details and/or have forgotten your password speak with us and we will assist you. (note: we are unable to provide SPG numbers and account details via email.) Please be prepared to provide the answers to your security question(s) or any five of the following pieces of information:Starwood preferred guest is the award-winning hotel program that offers extraordinary experiences, rewards and recognition wherever you travel. Members have access to exclusive benefits and flexible reward options for magnificent vacation getaways across any of the starwood hotels and resorts.Joining is fast, free and easy. and sign up today.As long as your SPG account remains active, your Starpoints® will not expire. If your account is deemed inactive, after a period of six months, we will consider the account “expired” and any Starpoints will be forfeited.Your SPG account may be deemed inactive for the following reasons:In order to reactivate your account, please contact one of our associates.
We have the venues, experience and expertise to ensure that your meeting or event is hosted both beautifully and seamlessly. No matter if it's a small conference or large gala, our staff will work with you to assure that it exceeds your every expectation. In order to find out more, speak with someone about planning your meeting/event, or submit an online RFP; please visit our meetings and events page.Starwood works hard to ensure that we offer the best available room rates on our branded websites. In the unlikely event that a lower rate at a starwood hotel is made available on a non-starwood website or mobile application (the "Competing Rate"), upon its receipt of a claim that satisfies best rate guarantee terms and conditions, starwood will honor that competing rate and provide the individual that submitted the valid claim one of the following rewards: (1) an additional 20% discount off the competing rate per room per night; or (2) 2000 Starwood Preferred Guest® Starpoints® per room per stay.
(SPG terms & conditions.)Best rate guarantees require that an individual submit a valid claim prior to, or within 24 hours, of making a reservation. .Your Starpoints can be used in a variety of ways. Free nights, travel discounts, SPG Moments℠ and special curated experiences can all be redeemed using Starpoints. Each reward category has different parameters and requires a specific number of Starpoints. .Once you have earned enough Starpoints, you can apply them toward free nights, Suite Awards and various upgrades at any starwood hotel across the globe. There are no blackout dates; so long as a room is available we are happy to accommodate your redemption request. .For directions, pet policies or general information about a specific location, please go to the Customer Service Center and enter your destination.We've been sleeping on a bed that's less than satisfactory — it's not cheap, but it's nevertheless giving us both back pain. Perhaps sleeping sensitivity comes with age (I remember being fine sleeping on the floor), but I'm coming to believe that the bed really DOES make a difference.
So, to get to the bottom of it all, I've decided to take on the ultimate journey: I'm going to spend a year sleeping on different beds and then tell you everything I find out. Bed shopping rarely leaves room for much testing, and too often we buy beds after reading the promotional literature, getting carried away by the marketing (TRUMP bed anyone?) and, perhaps, lying on the bed for a few minutes, but how many of you actually get to really TEST a bed over a good period of time before buying it? And what's the deal with soft beds? Is firm really better? How about green beds, what's the story there? And why would I ever pay more than $400 for a bed? Is a $12,000 bed really a better night's sleep? We're going to get to the bottom of all of this. I start on my first bed this week, a Hastens Excelsior II ($13,650), which barely squeaked into our apartment (see above). In October, I'll switch out the Hastens and move on to an IKEA Sultan ($400). After that, I'll have ten months to go and am working on sleeping on as many different options as I can.
Where I'll go from there Here are some beds I really want to sleep on: • Danny Seo's Natural Care Eco Mattress by Simmons • Tempurpedic (yep, the spongy stuff) • Vera Wang by Serta (sooooo romantic) • Keetsa (this is a new green company that I'm curious about) • Sealy Posturpedic (a classic) • The Westin Heavenly Bed (one of the most successful beds of all time) What would you like me to sleep on?* Again, the goal is to spend a year studying beds firsthand, learning about how beds differ and what to look for when you go to buy your own bed. I hope to bust up a few myths and uncover some really helpful tips so that we all sleep better. Each bed/mattress will get an introductory post and then a final review at month's end. (I welcome reader reviews as well from those of you also sleeping on the bed of the month). In between times, you can follow my year in bed via Twitter @ #yearinbed. Here's to a Year in Bed! *If you're a mattress company and you'd like me to sleep on your mattress, email herma(at)apartmenttherapy(dot)com with "A Year in Bed" in the subject title.