NEWSLETTERS Receive the latest local updates in your inboxA San Antonio mattress store is apologizing after a video promoting a "Twin Towers sale" drew widespread criticism on social media.In a statement titled "An Apology to All the Victims and Families of 9/11," Miracle Mattress owner Mike Bonanno wrote Thursday, "I say this unequivocally, with sincere regret: the video is tasteless and an affront to the men and women who lost their lives on 9/11. Furthermore, it disrespects the families who lost their loved ones and continue to struggle with the pain of this tragedy every day of their lives."Man Arrested in Threats Against ADL, 7 Other Jewish CentersThe video shows store manager Cherise Bonanno standing in front of two piles of stacked twin beds. She says, "What better way to remember 9/11 than with a Twin Towers sale?" Then, two men fall into the beds, causing them to tumble, while Bonanno mock yells in terror before uttering, "We'll never forget."San Antonio Mattress Store Promotes 'Twin Towers Sale'Mike Bonanno said the video, which has since been removed from the company's Facebook page, was posted without his knowledge or approval and that, "Over the next several days, we will determine an appropriate response to express our regret and support for the 9/11 victims and their families."
Read the complete apology letter below:"An Apology to All the Victims and Families of 9/11 from Miracle Mattress:I am Mike Bonanno, Owner of Miracle Mattress. Today, I was made aware of a social media video produced by our San Antonio team highlighting a promotional sale using the upcoming 9/11 Anniversary as the incentive. The video was posted on Facebook without my knowledge or approval from our corporate office in Houston.I say this unequivocally, with sincere regret: the video is tasteless and an affront to the men and women who lost their lives on 9/11. Furthermore, it disrespects the families who lost their loved ones and continue to struggle with the pain of this tragedy every day of their lives.All I can say is I am deeply sorry and on behalf of the entire Miracle Mattress family, I accept responsibility for this thoughtless and crude advertisement and will immediately hold my employees accountable for this serious lapse of decency.I am disgusted such a video would have been conceived as a promotional tool and even more incensed it was created and posted on any social media site that represents Miracle Mattress.Effective immediately, Miracle Mattress will review our entire marketing strategy to ensure a stringent approval process will be in place to stop this from every happening again.
We will also engage a personnel review to hold these employees accountable for their actions.Miracle Mattress strives to be a community partner and I could list our community outreach events and countless donations to the communities we serve. However, this one act negates years of work and a laundry list of what we have done will not suffice.We apologize and we promise to do better. Over the next several days, we will determine an appropriate response to express our regret and support for the 9/11 victims and their families. But for now, only a sincere apology and acceptance of our fault is warranted.Respectfully,Mike BonannoOwner, Miracle Mattress"Cherise Bonanno said the 20-second ad was a bad idea and they didn't realize it would cause controversy.Banksy's Art in West Bank Hotel With World's 'Worst View'"We are not hate, we are love. We are somebody that stands out. We're Miracle Mattress, we make miracles happen. For our lives to be in danger, that's no what we ever wanted," Cherise Bonanno said.
It was a stupid idea that we sent out. And we apologize for our stupidity and we really hope you can forgive us for what we've done."The company said they'll donate 30 percent of their sales this weekend to the 9/11 Foundation. Single bedsJump-start your day with a good night’s sleep. With the comfort and quality you get from our sturdy single beds, you’ll wake up refreshed and ready to roll. To make more of your space, go for a bed with built-in storage or one that you can slide boxes underneath. And we have everything else, like a mattress or a duvet, to complete your bed in style. IKEA FAMILY products & offersGot a good deal great staff ..... Got a nice bed and mattress picked it up same day and even had help at the dist center loading and strapping the item to my roof... Very good deal and great staff good matress for the price We purchased this mattress for our 3 year olds new big girl bed. Its a good price for a med-quality matress thats perfect for what we needed.
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I've fallen asleep on it and I felt great when I woke up which surprised me because it's kinda firm. Planning on getting the same mattress for my daughter and myself. We purchased this mattress for our 11 year old son's bunk bed. He absolutely loves it. He happened to come home sick from school the day we brought it home, and he was so happy to get into his bed. He sleeps better at night and wakes up better in the morning. The mattress is soft, comfortable, and durable enough for a rough housing boy. We needed two new mattresses for the kids and after comparing many styles and brands we went with the memory foam. The value was very good and our kids love their new mattresses. They sleep very comfortably. They do require mattress protectors of a very special kind which are somewhat pricey. Or the warranty may be voided. Something to consider before choosing memory foam. I have 4 daughters ages 2-12 and this bed meets all their needs and expectations. It is super comfy and I nap on it some times.
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This bed is perfect to go with our kids bedframe. Its comfortable, just enough firmness and plush feeling! Fair priced firm mattress. Had to let it air out for several days prior to use but very comfortable in my child's room The mattress is very comfortable and for the price it was a great deal. My 6 y/o has been sleeping on it on her bunk bed for two months now and loves it. My son has been sleeping much better since getting him a new bed and this mattress. He is doing better in school and his mood had improved because he is sleeping better. My kids love their mattress, bought them for my 4year & 6year old. Firm, soft and comfy. eden twin mattress is the best! I love the Eden twin mattress! This is the best mattress that my daughter ever had for her emily twin daybed that I also purchased at Living Spaces! First off, I purchased in-store at the new Las Vegas location. The sales associate was super nice and not pushy at all. I purchased this mattress for my 6yr old son.
We tried a number of beds, including having my son lay on a number of them and this was the one we both picked. It is pretty soft, yet slightly firm. So comfy I wouldn't mind taking a nap on it, if it weren't on a bunk bed. I feel like this mattress will last. We also purchased the mattress protector which was better than any other Click to read full text of review titled "Great Mattress". I have owned in the past. Totally worth it, great buy! Very comfortable mattress, have had for 1 month and couldn't be more satisfied. Son loves it and seems more rested in the morning, old mattress was for toddlers and was protected by a non-absorbent material that made it noisy when he moved around. We purchased a protective moisture cover for Conway Homestead Mattress and the combination is quiet and comfy. Might have to purchase a new mattress now for parents. I went back n forth deciding on purchasing a regular mattress for my child or the coolkids memory foam. I'm extremely happy that I made the right choice and went with the memory foam, its so comfortable, relaxing, soothing, great quality and affordable.
You wake up feeling relaxed and rejuvenated. Don't second guess yourself, make the memory foam your 1st choice. Grandkids Like This Mattress Bought 2 of these mattresses for bunk beds because the sales lady said they are not tall (kids don't sleep above the guards along the sides) and they don't bounce like others (so the kids are less inclined to jump on the beds). She was right on both counts and we are very happy. I was concerned they would be hot to sleep on but that is not the case. Would buy them again. We bought these mattresses for our boys bunk beds and they are outstanding! The store where we bought the bed had some very cheap, thin mattresses, but we decided to spend a bit more money and go with these. They are very comfortable and I even sleep on them from time to time as I work nights. We are so satisfied that circadian will be on the top of our list when we need a new mattress of our own. Christmas surprise for the hubby! He loves it & says he doesn't ache all over anymore.