Test task

Please provide answers to the following questions:

1. You are Support and Accounts Manager at Google Inc. You have received a letter from a client:

"Hi

I can't get my gmail account to work.

When I put my access credentials in, it won't let me go passed the Loading screen.

The only way I am able to get into my mail is going through Basic HTML version.

Please help.

Thanks,

Kevin"

Here is the list of data collected by automatic Gmail visitors analyser:

OS VERSION: Windows XP

WEB BROWSER: Mozilla Firefox VER. 3.6.3

BROWSER COOKIES: Enabled

BROWSER JAVASCRIPT: Disabled

FLASH VERSION: 10.0.45

SCREEN SIZE: 1024x768 px

Please help the client to resolve this issue.

2. Please indicate in which priority the below tasks should be taken care of:

a. Client's A website shows incorrectly in Internet Explorer 9. Estimated Time required to accomplish the task (ETA): 1 hour

b. Payment page on client's B eCommerce website doesn't load. ETA: 3 hours

c. Some of the products pictures on the main page of client's C eCommerce website don't load. ETA: 1 hour

d. One of the clients B requests to add new functionality to his website and had already paid for it. ETA: 4 hours

e. Additional functionality developed for Client A had to be delivered yesterday. Remaining estimate: 4 hours

3. Your company is currently building a video website for a client who is insisting on introduction of video playing via <video> tag from HTML5 specification.

Your programmer is not happy about it and said that it is not a good way of doing it.

Please reply to the client explaining why you don't recommend to use this technology as well as suggest alternative ways.