The Steelcase Leap was the first chair that changed shape to mimic and support the movement of your spine; it’s a healthy seating option for you and your staff.Prices and availability are subject to change from the time and date that you print this page. For Customer Service, please call Unlimited Furniture Delivery for One Flat Fee For one low flat fee per trip, we will deliver every piece of furniture in your order regardless of the number of items. Earn $100.00 in reward dollars1 on this purchase when you use your Crate and Barrel Credit Card. Will it fit in your space? Read what people are saying Keep it looking its best. You've put a lot of care into choosing your furnishings. And with continued care at home, they should share your address for many years to come. Now for your owner's manual... Dust with soft dry cloth. Do not leave spills unattended. Do not use abrasive cleaner. Wrinkles, scarring, and color variation are inherent to leather.
What you need to know. At Crate and Barrel, we take great pride in the quality and craftsmanship of our furniture and rugs. Attention to detail in design, materials and construction is always at the forefront. We encourage you to inspect the item upon receipt. If you have a concern or believe there is a quality issue, we will work with you to correct it, in accordance with the policy below. For furniture and rug orders placed online, please call us at 800.606.6462. For orders placed through a store, please contact the store where the sale originated. Stock Furniture, Rugs and Rug Pads Payment is required in full for in-stock items. For out-of-stock items, we require a 50% deposit to reserve incoming stock and full payment of the balance prior to scheduling delivery (or pickup of eligible items). You may cancel your Stock order at any time prior to delivery or pickup for a full refund. If you are not satisfied with your Stock furniture, rug or rug pad purchase upon receipt, you must contact us within 7 days of your delivery or pickup to arrange a return.
The item must be returned within 30 days of delivery or pickup. All items will be inspected upon return. A restocking fee will apply, starting at 25% of the purchase price, for any items not returned in good condition or outside the stated time frame. Proof of purchase is required to issue an appropriate exchange, credit or refund, as well as any taxes due to be refunded in accordance with applicable state law. Refunds will be issued in the Original Form of Tender (cash refunds are limited to $100 in store with any balance refunded as a check by mail). For your convenience, we will accept the following as proof of your purchase: We can also verify proof of purchase by looking up your original receipt using your Crate and Barrel Credit Card or major credit card used at the time of purchase, or the email address used to receive an eReceipt. Stock Plus Furniture, Custom Furniture and Custom Rugs These special-order items are made to your individual specifications;
therefore, we cannot accept returns or exchanges. Stock Plus furniture can be purchased online; visit a Furniture Collection store for Custom fabric, finish and cushion options (prices vary based on selection). We require a 50% deposit for all Stock Plus and Custom order merchandise. The balance must be paid in full prior to scheduling delivery (or pickup of eligible items). Once you place your Stock Plus or Custom order, you have 72 hours to change or cancel. After 72 hours, your 50% deposit is nonrefundable. The 72-hour time frame begins as soon as you place your order in a store; for online orders, the 72-hour time frame begins once you confirm your fabric selection with a Customer Service representative. For Stock Plus and Custom orders canceled within 72 hours, an appropriate exchange, credit or refund will be issued, as well as any taxes due to be refunded in accordance with applicable state law. Refunds will be issued in the Original Form of Tender (cash refunds are limited to $100 in store with any balance refunded as a check by mail).
If a Stock Plus or Custom item arrives with a manufacturing defect or damage caused during transit, we will repair or replace the defective or damaged area. If that is not possible, we will arrange an exchange. We reserve the right to determine the best course of action. More about returns and exchangesNine new ways, in fact, to which the company has given names like the Cocoon (reclining, feet on the seat, legs drawn in), the Take It In (slumped way back, arms relaxed while you watch a video) and the Strunch (a stretched hunch from chair edge to table, laptop pushed far away from you, chin propped up with nondominant hand). According to Steelcase, if you don’t have the right chair, each of these new postures can lead to fatigue, pain and injury. For example, hunching forward to see your laptop “leads to disc compression, excess pressure on the neck and strain on the back and shoulders.” If your chair’s arms don’t support yours when you’re using the mouse for a long time, you can get “unnatural twisting of the wrists, hands, elbows and shoulders.”
And it’s important to move around, to shift, to avoid hours in the same position. Otherwise, you might “decrease blood flow in the legs.”The fruit of all of this research, study and philosophizing is the new Steelcase Gesture chair, available later this fall for $980 and up (depending on whether you opt for leather, vinyl, cloth and so on). It’s supposed to be the ultimate work chair — “a new sitting experience,” the company asserts.It certainly is comfortable. Both the seat and the back are deeply padded and expansive; you could even, if you wanted, sit with your legs tucked under you, or partly so. The arms are connected to the chair behind you, so they don’t block your thigh should you decide to swing it over the side.And it certainly is adjustable. Like most office chairs, you can make this one taller or shorter when you press a lever on the chair’s stem. The chair spins easily and rolls extremely easily on its five ball-bearing feet, which, as my 8-year-old can attest, is loads of fun.
The back can recline very far — farther than any other Steelcase chair — without risk of toppling backward, which is never a good way to score points in the office. You can adjust the tension on the spring, too, so that it goes back and forward more or less easily. You can lock the back into one of five angles with the flip of a lever. All the controls are on the right side, below seat level.By turning a knob, you can move the seat forward or backward relative to the back, to accommodate the longer or shorter of limb.The armrests are miracles of mobility. By squeezing a lever under each one, you can move them fluidly and independently up or down, inward or outward. And in any of these positions, you can rotate the armrests. The designers also put a lot of thought into where to end the chair’s various pieces. For example, the arms are short enough that they don’t get in the way when you want to pull up close to the table or desk. And the back doesn’t extend past your torso.
It doesn’t block or restrict you when you turn to around to yell, “Hey, Frank! Do we have any C-120s in stock?”Finally, a shout-out to whoever had the idea of wrapping the padding all the way around all four sides of the seat’s edges. Suppose, for example, that you wanted to assume a position that’s not among the Steelcase Nine. That’s entirely possible, thanks to this all-the-way-around padding; you can hang a limb over any of the seat’s edges without worrying about getting gangrene.(Don’t try that with the famous Herman Miller Aeron chair. Its sharp, rigid seat edges could lop your leg right off.) And, so, yes: This is a wonderful chair. It’s supremely comfortable, impressively adjustable, exceptionally supportive.And yes, it’s also true that we work in weird new positions these days.What’s not so clear is Steelcase’s claim that these two statements are connected.In other words, just how much of a breakthrough is the Gesture chair? After you clear away the smoke from those arguments about our modern mobile gadgets, is the Gesture actually any more flexible than its rivals?
I made a pilgrimage to a couple of high-end office-furniture stores to find out. And here’s the baffling thing that I discovered: The Gesture is, at best, only a small advance. It seems to be intended as a body blow at the Herman Miller Embody chair, which may not come with marketing materials about 2,000 people in 11 countries, but which you can adjust in nearly identical ways. The chair goes up and down, the seat goes forward and back, the back reclines a lot, the armrests go up and down and inward and outward.The Gesture wins this round, though. The Embody chair costs much more ($1,300), and is slightly less adjustable; its armrests don’t rotate. More mysteriously, the Gesture isn’t even that much of a leap beyond the Leap, Steelcase’s own earlier adjusto-chair and its most popular model. You can adjust the Leap in most of the same ways as the Gesture, but it costs less.The Leap is a more responsible choice, too: 94 percent of it is recyclable, and 30 percent of it is made of recycled material (well, “up to” 30 percent).
It, too, is available in various colors of cloth or leather.Now, the Gesture looks much more modern, much more sculptural and much classier. It says “high-tech executive” more than “worker bee with sciatica.” But all that stuff about a “new sitting experience” — that’s clearly baloney.And it’s possible to find nits to pick even with the Gesture. You can’t change the angle of the seat, if you care. And the armrests are hard plastic; a little cushioning wouldn’t hurt.So yeah, the company’s attempt to connect its conclusions — “we sit differently these days, and it’s healthy to shift positions often” — with its latest chair may reek of marketing department desperation.But the conclusions themselves are sound. We do sit differently these days, and we should shift positions often.Fortunately, there are plenty of chairs that will serve you well in these departments. The Gesture is an excellent candidate, but so are the Leap, the Embody and others. You don’t have to pay these steep, designery prices, either;