Sleep Number bed mattresses are among the most reviewed mattresses on the market, with more than 600 Sleep Number Bed reviews on Viewpoints alone. If you’re thinking about purchasing a Sleep Number bed mattress, but don’t have time to scroll through hundreds of reviews, you won’t want to miss this round up of Sleep Number bed reviews from some tech savvy, smart-shopping, and sharp-eyed Viewpoints members. “The machine pumps air in the bed all night long to keep it at your number…I can hear it and then I can’t sleep! You know how when you go to sleep on a camping air mattress it gradually deflates…the pumps stop this but do you really want to hear the machine turning off and on all night?” – busycharles, Reviewer since 2007 “My husband and I were TOLD by the sales person that we would be able to sleep on this bed for 30 nights and then for ANY reason we were not completely satisfied the bed would be PICKED UP. We were not happy with the bed and when we called to arrange a return we were told we would have to pay $29.95 per shipping label to ship the bed back in 5 boxes!
We already had to unpack and put it together ourselves…now we have to take it down, pack it up (without the aid of shrink wrapping) and pay almost $150.00 to send it back, besides having to take it to a UPS facility.” - rsvr29, Reviewer since 2010 “Sleep number firmness is misleading. The counter-force to support your weight is due to the elasticity of the mattress walls not air compression. I found the sleep number bed to not vary in firmness. Air simply moves around from one area to another. The firmness is the same regardless of the number. There is no bounce to the bed. Just air.” - ajbisesi , Reviewer since 2012 “I would recommend that when purchasing this, or any other Sleep Number bed, double check the number of air chambers in the bed. My husband and I were led to believe that the bed would have dual air chambers, one for each side of the bed so that we can adjust it to our own preferences. The bed they gave us only had one air chamber.” – SaraBethD985, Reviewer since 2009
“ I purchased a Queen. But queen sheets do not fit this bed. It is slightly larger than a standard Queen and I am sure that their own brand of sheets fit just fine, except I don’t want their sheets. The sheets that I buy (even deep pocket sheets) pop off at the corners all the time. “ - residae, Reviewer since 2010You are supposed to air up the bed to 100% when your not in it for it to keep its shape. Otherwise it will sag just like any other foam bed.” - sleepnumber000, Reviewer since 2013 “Apparently, there is a 10-year warranty, but the parts are covered goes down a percentage every year. So, to get a new pump it cost me $130. Break the wireless remote and you are looking at $50 plus tax and shipping! It isn’t covered under the warranty.” - pitcherday , Reviewer since 2009 “I bought the c2 series sleep number bed about six months ago. Since I bought the cheapest model, it doesn’t actually come with a remote that tells you what your number is.
You just inflate it, lay down and deflate until it feels comfortable.” – LisaLMB , Reviewer since 2010 “The biggest issue we had was that mold started growing inside the air chamber and all over some of the gray foam inside the mattress. I kept getting sick (allergies & cold type symptoms), which finally led us to look at everything around us to start eliminating possible sources of allergens. That’s when we found the mold & mildew.” - psychoanalyst , Reviewer since 2010 “If you want to breath in flame retardants that are offgassing from your mattress, all night, every night, then by all means, buy this mattress. We had this for about a week and it smelled bad like chemicals.” - woolmama, Reviewer since 2010 While these Sleep Number Bed reviews bring some little known facts about Sleep Number bed mattresses to light, keep in mind that every consumer has a different experience. Overall, Sleep Number beds have positive scores on Viewpoints, provide a unique style of support for people with back pain, and offer a nice compromise for couples who prefer different style mattresses.
To avoid the issues mentioned above, make sure you purchase your mattress from a reputable dealer and go over all the warranty fine print. In the event that you discover mold in your mattress, users are advised to call Sleep Number customer service immediately. Editor’s note: If you have professional experience with mattresses, Viewpoints is recruiting experts in priority product categories to write for our blog. Check out this overview of the Viewpoints Category Expert Program, including qualifications, compensation and how to apply.Sleep Number bed purchases are estimated for delivery in our standard delivery areas within 2 Please allow 24 hours for your order to be visible in our tracking system. For purchases made in or delivered to New Jersey: The merchandise you have ordered is promised for delivery to you within 8 weeks If the merchandise ordered by you is not delivered by the promised delivery date, Sleep Number® must offer you the choice of (1) canceling your order with a prompt, full refund of any payments you have made,
or (2) accepting delivery at a specific later date. Except as noted in the Exclusions/Final Sale section below, all new Sleep Number® beds and DualTemp™ layers are covered by an In-Home Trial Period that begins the day your new Sleep Number bed or layer arrives. With the exception of the it™ bed, the In-Home Trial Period for all Sleep Number beds and the DualTemp layer is 100 nights. If after sleeping on your new bed for a full 30 nights, you are not completely satisfied, contact us before the end of the 100 night In-Home Trial Period to arrange for the return of your Sleep Number bed or layer. For it™ bed purchases, the in-Home Trial Period is 30 nights. If you are not completely satisfied with your new it™ bed, contact us before the expiration of the 30 night In-Home Trial Period to arrange for its return. Return shipping/delivery fees apply to any permitted returns. Any permissible return must beNo unauthorized returns are allowed.
Contact the Sleep Number® Customer Service Center at (800) 472-7185 to obtain a Return Service Order (RSO) number before returning any productAny “gift-with-purchase” promotional items must also be returned or their full retail value will be deducted from any return refund unless prohibited by law. Certain Sleep Number® products are not subject to the In-Home Trial Policy, are not returnable andListed below are the product-specific return/exchange policies that apply (if purchased): Adjustable Bases (FlexFit™ 1, FlexFit™2 and FlexFit™3): Due to their unique handling and delivery requirements, all adjustable bases are excluded from any In-Home Trial Policy and are not returnable or exchangeable. All sales of FlexFit™ adjustable bases are final. Bedding Collection products are not returnable. However, within the first 30 days of your purchase, you may elect a one-time exchange of your Bedding Collection purchase for another item from our Bedding Collection.
All sales of products in the Upholstered Furniture Collection are final. As these products are made-to-order items, your order of these items is not cancellable at any time after purchase. These items are also not returnable or exchangeable. Factory Outlet, Demo, Display, Clearance and Closeout Merchandise: All sales of factory outlet, demo, display, clearance and closeout merchandise are final. These sales are excluded from any In-Home Trial Policy that might otherwise accompany an identical product that is not a factory outlet, demo, display, clearance or closeout product. Most of the products we sell are accompanied by a limited warranty. Generally speaking, the relevant warranty periods on some of our most popular products are listed below. A copy of any warranty for all of our products is available upon request. Ask a Sleep Professional for details or visit the actual warranty for complete details including specific restrictions and exclusions.
has the authority to change the terms of any warranty. Delivery and Shipping Options: Comfort Service℠ Home Delivery is available on selected products in selected areas. delivery fees are non-refundable and do not include any return shipping/delivery service which is available for an additional charge. Comfort Service Home Delivery outside our standard delivery areas may be available for an additional charge. Assembly services provided with the purchase of Comfort Service Home Delivery Only. Any permissible return must first be authorized by us. No unauthorized returns are allowed. Contact the Sleep Number® Customer Service Center at (800) 472-7185 to obtain a Return Service Order (RSO) number before returning any product to us. authorized return has been completely received by us in a good and sanitary condition, we will reimburse the purchase price of the items being returned less any return shipping/delivery fees. Refunds are issued to the original method of payment within approximately 21 days.
returns will be destroyed with no refund or credit given. You are responsible for the return shipping/delivery fees associated with returning or exchanging any product to us. by law, tThe full retail value of any gift-with-purchase promotional items will be deducted from any return refund unless such promotional items are also returned. Use of the SleepIQ® system is governed by the terms of the End User Agreement which will be presented electronically when the SleepIQ® service is activated. A copy of the current End User Agreement is available on our website at To fund mattress recycling programs, certain states have enacted laws requiring retailers to collect a fee on all mattresses and mattress bases sold in or shipped to those states. The recycling fee is legally required and not a Sleep Number® imposed fee. We remit this fee to the state authority thatThis fee applies regardless of whether or not you will be disposing of an old mattress