Additional Info Additional Info While mattress thickness can vary significantly, mattress size (width x length) generally adhere to these standard sizes: Delivery Options Mattress Warehouse Delivery & Shipping Options In-Store Pickup/Ship to Store All items are available for in-store pickup free of charge. Mattress Warehouse will send a pickup confirmation when your order is available for pickup. Please be sure to bring your receipt and a photo ID when you pickup your order. Due to variations in inventory between stores, some items may not be available at your local store and will require shipping from our warehouse. These items are generally available for pickup within 5-7 days from placing your order. Mattresses, mattress sets, box springs and large furniture items will arrive via freight truck. A customer service representative from Mattress Warehouse will call to arrange delivery. An adult 18 or over must be at home to accept delivery. Please note we cannot deliver to P.O. Boxes, Hawaii, Alaska or any areas not accessible by road.
Small parcels, including pillows, sheets, protectors and other small sleep and bed accessories will ship via FedEx or UPS. Signatures are not required. The delivering carrier and available ship methods may vary depending on the destination: Local Delivery: MD, PA, NJ, VA, DE & Washington DC Purchase Amount or ItemDelivery Fee All small accessories (pillows, sheets, protectors) Extended Delivery: Nationwide (Continental U.S. only) Delivery Terms & Conditions: If Mattress Warehouse fails to provide you, the buyer, with an actual or estimated delivery date, or fails to deliver the ordered product within two weeks of the estimated delivery date, you may: Cancel the contract and receive a full refund or credit equal to your deposit. Modify the contract by selecting another product Negotiate a new delivery date with Mattress Warehouse. However, if Mattress Warehouse cannot cancel the order with the manufacturer or supplier, Mattress Warehouse is not required to allow you to exercise these rights and will not allow you to do so.
Failure to be home on the scheduled delivery date, necessitating a second trip by our driver, will result in a re-delivery charge. While we will try to provide a shorter, convenient delivery window, you may ultimately be obligated to be home the entire date of delivery. Further, there must be a responsible person over the age of 21 years old at home during delivery. The delivery fee includes delivery of merchandise, placement in the room of your choice and the removal of shipping materials. It does not include assembly or set-up of merchandise or removal of old bedding. Any and all requests of the delivery driver must be made during the delivery and please know the driver cannot return to the premises post-delivery if the wrong setup directions (i.e. – wrong bedroom) were initially given to the driver by you or the responsible person you designate. Cancellation policy: If an order is cancelled after the merchandise has been shipped, the customer is responsible for the actual cost of shipping, plus a 20% handling fee.
*Please note that some products are not available for White Glove Delivery and will be shipped via UPS or FedEx. Set up and debris removal does not apply to any order shipped through these methods. You may also be interested in the following product(s) emBrace™ Bed Frame by Knickerbocker Mattress Encasement Protector by Clean Rest Serta Perfect Sleeper PillowSneaky tactics of mattress salesmenChoosing a mattress is an expensive decision and the last thing you want to do is spend more than you���ve budgeted. Read moreMattress buying guideYou should think about buying a new mattress if you wake up tired or achy, you tend to sleep better at hotels than at home, your mattress looks... Read moreHow to Buy a BedWalk into a mattress store and you'll be bombarded with options: plush vs.firm, foam vs. Read moreSneaky Little Ways To Save CashPhoto: Steve Mason/Getty Images Turns out the expiration or generally accepted toss-by date on certain products is total BS. All items are available for in-store pickup free of charge.
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