Ratings > Mattress Warranties Unbiased Research Based on Data From 4,200 Mattress Owners Mattresses can and often do have their warranties voided due to the use of an improper foundation / frame and the presence of staining, soiling or fluid penetration. An improper foundation / frame can result in premature wear and sagging of the mattress. Read your warranty's foundation / frame guidelines and follow them to the letter. Mattress companies do not give leeway on this issue; your foundation / frame either meets their warranty guidelines or it doesn't. These can fully void a mattress warranty. Even if the staining, soiling or fluid penetration is not near a defective area, such as where sagging is located, the warranty will probably not cover the sagging. Therefore, it is wise to use a mattress protector / pad from the first night onward. See mattress pad reviews for the top-rated pads. Most mattress warranties are for a length of 5, 10, or 20 years. Our research strongly suggests that in most cases you should not believe that your mattress will last the length of its warranty with regular, everyday adult use.
Sleep Like The Dead collected data from over 4,000 owners regarding how long they kept their mattress or how long they reported that it maintained most of its original comfort and support. This data was then compared to the length of the mattress warranty. The results suggest – as the table shows – that the useful life of a mattress is often a fraction of its warranty length, and the fraction becomes smaller as the warranty length increases. Keep in mind that our findings are true only in general. In other words, individual brands, individual models, and individual mattresses may perform somewhat better or worse. (Refer to the rating page of a particular mattress for information on its expected lifespan.) Also, our findings suggest that there is indeed somewhat of a correlation between warranty length and the quality / durability / longevity of a mattress. In other words, good mattresses usually have longer warranties, while not-so-good mattresses usually have shorter ones.
The main complaint people have with their mattress is sagging – especially in regard to innerspring beds in general and to a lesser extent memory foam, latex and air mattresses. Owner experience data suggests that even moderate sagging can and often does result in less comfort and support. It may also cause back pain, especially for side and stomach sleepers. (See mattresses and pain for more analysis.) As a result, mattress shoppers should pay special attention to how sagging issues are covered by the warranty. Most warranties will cover sagging only when the problem becomes severe enough, that is, when it reaches a certain depth. For example, innerspring mattress warranties will often provide coverage for sagging beginning at a depth of 1.5 inches. By contrast, some memory foam mattress warranties, including Tempur-Pedic's, will provide coverage for sagging beginning at a depth of .75 inches. In other words, innerspring bed warranties often require twice the depth of sagging that these memory foam bed warranties require before coverage kicks in.
Making a warranty claim and replacing a mattress under warranty can be expensive to the mattress owner. There can be a fee to have someone come to your home to inspect the condition of your mattress to determine if it is eligible for warranty coverage. If it is eligible, there will be a fee to take the defective mattress away and to ship a new or repaired mattress to you. Given the heavy weight of many mattresses today, this fee may be substantial. In addition, depending on the age of the mattress and the warranty terms of proration, you may have to pay a percentage of the replacement or repair costs. Many mattress owners realize too late that their warranty sounds more impressive than it actually is. For example, most airbeds including Sleep Number have a 20-year warranty. This causes many owners to wrongly believe that if any manufacturer defect pops up in the next 20 years, the problem will be covered at little or no cost to them. The whole story is that non-prorated coverage (coverage for which there is no cost to the owner to repair / replace the bed) often ends after just a few years.
If something goes wrong with the airbed after this time, coverage is prorated which means the owner will often need to pay at least 20% of repair costs. Therefore, make sure to read the fine print of a mattress warranty. Mattresses are discarded for a variety of reasons, but the main reason not surprisingly is usually related to a loss of comfort and support that occurs through normal wear. As is true for virtually all product warranties, normal wear is not covered under mattress warranties; only faulty workmanship / materials as defined by the manufacturer are covered. These defects are problems that can be objectively measured or observed, such as sagging depth (see below). Problems not objectively measurable or clearly observable, such as excessive softening or loss of support, are not commonly covered under warranty. A mattress warranty is only as good as the manufacturer's willingness to honor it. Often a mattress manufacturer's BBB rating and or the number of BBB complaints from consumers in regard to warranty-related issues can be a good indicator of how well the company stands behind its warranty.
Shop & Earn 3% BackEarn 3% back on all of your purchases. Be eligible to earn double or triple points on promotional products when available. Refer Your Friends & EarnShare our site with your friends and family to earn even more points. Earn points when your friends and family sign up for our rewards program! Get Your Rewards Cash!Use your reward points by redeeming them for cash off your next order. Select Size: Select SizeSaleQueen$617Twin$599TwinXL$646Full$646FullXL$652King$927Cal King$927Choose Box SpringNo Thanks (mattress only)Regular (+$179)Low Profile (+$179)Split Regular (+$279)Split Low Profile (+$279) Need a Bed Frame?No ThanksAdd Premium Frame (+$69) Select DeliveryIn-Home Setup 1-2 Weeks (FREE)In-Home Setup & Removal (+$49)Express Front Door (FREE) SPECIAL FINANCING AVAILABLE » featuresfree deliveryour guaranteesreviewsQ & A Expert Review By JedThe Sealy Posturepedic Cooper Mountain III Plush Euro Pillow Top is the softest model in the standard Posturepedic category.
The Queen size is designed for couples who are back or side sleepers that want a very soft mattress. Stomach sleepers should be wary of sinking in and overextending the arch of the back. At a Comfort Scale rating of 8, this mattress feels very soft and enveloping, achieving an almost cloud-like comfort. The foundation of the Cooper Mountain III Plush Euro Pillow Top is the Sealy Embrace Coil System. This system uses individually wrapped coils that perform independently from the coils around them to effectively contour to the curves of your body. Other benefits of this coil system are reduced motion transfer and adjustable base compatibility. On top of the coil system are comfort padding layers including top-grade polyfoams like SealyCushion Extra Soft Foam and SealyCushion Ultra Soft Foam. Both of these materials go through a pre-compression process to ensure consistent comfort and prevent uneven wear for a long comfort life. The center third of the mattress is reinforced with a layer of SealyCool Gel Memory Foam in order to provide more support to the vital lower back area.
The SolidEdge HD Edge System allows you to sleep anywhere on the mattress without noticing a big difference in comfort or support, which is especially nice for couples sharing the Queen size. Overall, the Queen size Cooper Mountain III Plush Euro Pillow Top is a great choice for couples who want a soft mattress. Its impressive soft comfort and 10-year warranty make it one of the best values around.Plush Euro Pillow Top 8Quilt - Top of Mattress 2 x 0.5" Sealy Cushion Ultra Soft Foam Comfort - Padding Layers 1.5" SealyCushion Extra Soft Foam 2" SealyCushion Extra Soft Foam 0.5" SealyCool Gel Memory Foam (Center 3rd) Correct Back Support System Sealy Embrace CoilCoil Gauge: 14.25SolidEdge HD SystemBox Spring - Foundation (optional) How to pick your Box Spring - FoundationRegular Box Spring: 9"Low Profile Box Spring: 5.25"Queen 704Twin 434TwinXL 448Full 589FullXL 608King 896Cal King 884Mattress Height: 14"Queen Twin TwinXL Full FullXL King Cal King Warranty Non-proratedNo Flip, No Rotate 10 year warranty against manufacturer's defectsUSA901443
TIMING & DELIVERY: From time of order, receive your mattress in about 1 to 2 weeks anywhere in the continental 48 states and Canada that is road accessible (Canada Details). SERVICE LEVEL: Delivery is super easy with In-Home White Glove delivery service. The delivery team will bring in and place your new mattress into your bedroom, unpack it and take away the packaging for you. (Delivery is up to 2 flights of stairs. Additional arrangements are subject to charge by the delivery carrier.) SCHEDULING DELIVERY: You will be called to arrange the delivery when your mattress has arrived at the local delivery agent, approximately two weeks after order. Someone must be home to accept delivery. FURNITURE & BEDDING: Furniture ordered at the same time will ship separately. If you would like us to wait until all the items on your order are ready to ship, please call us at time of order and we can arrange one delivery. Bedding ships separately via UPS. ADDITIONAL SERVICES: Mattress removal is available for $49 when you select your delivery option online.
For your added convenience, these other options are available for a nominal fee by phone only at 1-800-455-1052: • Weekend or holiday delivery TIMING & DELIVERY: Receive your mattress as soon as 1 day! Available to most zip codes. Order by 10 am EST and delivery is made the next business day (For example, order by 10 am Monday and receive your mattress on Tuesday afternoon; or order by 10 am Friday and receive your mattress Monday afternoon.) You're not required to receive delivery express, the actual delivery date can be changed when you're contacted for the delivery. Remote locations can take 1 to 4 days extra. SERVICE LEVEL: Your mattress will be delivered to your front door. (In-home setup is not available with Express Delivery. For multi-family locations, delivery is to the front door of the building.) SCHEDULING DELIVERY: Your mattress will be delivered the next business day between 12 to 5 pm. Someone must be home to accept delivery. You're not required to receive delivery express;
the actual delivery date can be changed when you're contacted for the delivery. AVAILABILITY: Select sizes only. Select your size to see available delivery options. ADDITIONAL SERVICES: For your added convenience, these other options are available for a nominal fee by phone only at 1-800-455-1052: Our Mattress Guarantee Is Simple: We want you to make your purchase with confidence. And we know that even after making a careful selection, sometimes people need a different level of comfort. If you wish to exchange your mattress, we will make an exchange for you for up to 100 days after delivery. (A difference in lower priced models is non-refundable. An increase in price requires payment for the price difference. Exchange covers same size, limit 1 exchange per customer.) All you have to pay is a $139 processing fee. We will cover all other expenses. Find out more about our guarantees and policies here. All we ask is that you spend at least a few weeks getting used to your new mattress first, before we process an exchange.
Sleeping on a new (or any different) mattress takes a few weeks to get used to, and with that familiarity you can know for sure you're making the right decision. Lowest Price Guaranteed or your Mattress is Free! We guarantee that our prices are the lowest you can find anywhere - on or off the web! If you can find a comparable advertised mattress set for a better price somewhere else, simply call or email us with the store information or the website where you found it within 30 days of your purchase. We won't just match their price, we'll match 110% of the difference, or your mattress is free! Price comparison includes all applicable order charges including, but not limited to: product price, comparable service delivery charges, fees and taxes. We will also price match 100% of the difference on our site within 30 days of purchase. Qualifying decisions on Low Price Guarantee claims rest solely with US-Mattress. Low Price Guarantee does not apply to used, damaged, returned, open box and display merchandise, vendor rollbacks and rebates, special purchases, promotional/doorbuster items, financing offers, clearance/discontinued, membership club or closeout prices.