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50% off select canvas photo prints Babies & Kids ItemsOur recent survey of nearly 20,000 Consumer Reports subscribers revealed many tips for buying a mattress. Some work better than others, including these five: 1. Vote With Your Feet If you walk through a store and find that everything attractive is priced through the roof, follow our subscribers’ lead and go elsewhere. Price was the biggest single reason subscribers decided against buying a mattress and left for another store, especially when they were shopping for a mattress at a Sleep Number store. Another big deterrent was lack of selection—either limited display models or few brands or models to choose from. This was particularly true at warehouse-club stores such as Costco and Sam’s Club. 2. Showroom Before You Shop Showrooming—looking at a product in a brick-and-mortar store but buying online, typically from another retailer—is growing more common, including for mattress shopping; 16 percent of online shoppers we surveyed showroomed before buying a mattress.
While showrooming seemed to help some mattress shoppers, it didn’t generally lead to higher satisfaction with what our subscribers ended up buying. Part of this could be because looking for a given mattress at a different seller might not lead to the purchase of the exact mattress they saw. Many models are sold only at a specific retailer, despite what salespeople say about a mattress in their store being the same as one you saw elsewhere. Mattress prices range widely—the beds in our mattress Ratings cost $248 to $7,595. We can't tell you what to spend, but we can help you find the right bed. Before you shop, check our exclusive brand and retailer Ratings, use our mattress buying guide, and review our Ratings of almost 60 innerspring, foam, and adjustable-air mattresses. 3. Try Before You Buy Although we recommend you spend at least 15 minutes lying on a mattress before deciding to buy it, only 16 percent of in-store shoppers spend that long testing it, even at retailers that encourage the practice.
Indeed, most shoppers we surveyed lie on their mattresses in the stores for five minutes or less, if at all. The duration varied from store to store. For businesses that have few or no showrooms (such as online sellers) or display mattresses standing up (warehouse clubs), trying out the mattress is not an option. But although past subscriber surveys have told us that trying out a mattress before buying increases the chances of being satisfied with the purchase, this time that wasn’t necessarily the case. In-store customers who didn’t test mattresses at all before buying also reported high mattress-satisfaction rates. For brands that rated highest in our mattress-brands Ratings, trying out the mattress before buying was perhaps less important because shoppers may have trust in those brands. 4. Haggle—It Pays Off You can’t haggle everywhere you shop for a mattress, but you might be surprised to learn that it’s possible to negotiate a lower price while buying a mattress online.
Shoppers we surveyed met the most success at mattress-specialty stores such as Mattress Firm, Mattress Warehouse, Mattress King, Sleep Train and Sleepy’s. Most shoppers who did try to haggle were successful, saving a median of $205 on their purchases. 5. Ask About Any and All Freebies Shoppers in our survey usually got something for free with their mattress purchase. While typically this was delivery or haul-away service, or sometimes both, some buyers also got a free mattress protector or bed frame. Free delivery alone was more common for online sales. Shoppers should be aware, however, that retailers that make such offers typically charge higher prices for their mattresses. So find out how much these additions would cost out-of-pocket before deciding where to buy your next mattress. Would you buy a mattress you can't try? Tell us about it below. From Mother's Day to Mother Nature, eternalize your most cherished photo on a sleek metal plate. Photo and Stationery Cards
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