These days, getting value for money on the most basic of items can seem like an uphill struggle. The news that chocolate bars are set to shrink will undoubtedly make our lives that much more miserable when the ruling kicks in. The rotten cherry on the stale cake, however, was the news that the cost of a pint is set to soar . A handful of Lidl shoppers in Bath, however, recently bucked the trend due to a pricing error at the Lower Bristol Road store, and ended up with a lot more than they bargained for. The store in question is currently selling mattresses which have cleverly been compressed into rolls so they can be easily transported, the Bath Chronicle reported. At £59.99 for a single and £79.99 for a double, the Meradiso mattress is pretty good value for money. Once opened, the instructions say the mattresses will expand into their actual size within 24 to 36 hours. All of which is a wonderful feat of engineering, designed to make the lives of shoppers a lot easier. However, a 'Lidl' advertising error saw king-sized mattresses labelled as being regular double ones, meaning there have been plenty of shoppers who, a day after liberating their mattresses from their packaging, found they don't fit their beds.
Nor can they be easily returned, with mattresses being awkward and heavy to move around. The Bath store has since put up a notice saying the mattresses were wrongly advertised and apologised for the error. But now the customers stuck with their jumbo mattresses don't necessarily have the transportation means to return them. A shopper who called customer services said she was happy to return the mattress but pointed out that, as it had been opened, it would no longer fit into the boot of her Nissan Micra. She can't be the only one facing this conundrum.LIDL shoppers in Bath got a little more than they bargained for yesterday after buying mattresses that were wrongly advertised and much bigger than they thought. The so-called double mattresses were in fact king-sized – meaning that once shoppers got them home they discovered that the mattresses didn’t fit in their beds. Customers unwrapped the mattresses to find they were too large for their beds While the store in Bath said it is happy to refund customers, it asked that the mattresses be returned to store first.
The only problem is – as the mattresses were sold in tightly compressed rolls, allowing them to be easily transported – once they were unpacked by the customer they were no longer easily movable. And with Lidl requesting that the mattresses be returned before a refund is given, some shoppers are facing the problem of not being able to transport the 150cm x 200cm mattress back to the store in order to get their money back. it asda be u.s. LIDL BIT OF ROMANCE According to The Bath Chronicle, one of the affected shoppers called Lidl’s customer services and said that she was happy to return the mattress, but as it had been opened, it would no longer fit in her Nissan Micra. The customer then asked if Lidl would cover the cost of a van in order to return the item, before being told that the discount chain wouldn’t. Lidl later apologised for the incorrect labelling After insisting that she shouldn’t be left out of pocket because of the supermarket’s pricing error, Lidl said it would reconsider her complaint and respond later in the week.
The Bath store has since put up a sign saying the mattresses were wrongly advertised and apologised for the error. A spokesperson for Lidl told The Sun Online: “We were very sorry to hear about this matter and apologise for any inconvenience caused as a result of the error, which was immediately rectified in store. “We can confirm that we are currently in the process of liaising directly with the customer to find the best solution for them.” The Bath store has since put up a sign saying the mattresses were wrongly advertised and apologised for the error Just a couple of months ago Lidl was in hot water after its gravy granules were found to have unsafe levels of paint thinner in it which can cause headaches, nausea and vomiting. Two batches of Kania Gravy Granules had to be recalled after the Food Standards Agency found them to be contaminated with xylene, which occurs naturally in petroleum and crude oil. Wedding on a budget with Lidl We pay for your stories!
Do you have a story for The Sun Online news team? Email us at tips@the-sun.co.uk or call 0207 782 4094This is the astonishing moment a female Lidl store assistant abused a customer because she thought he was Muslim.Witnesses, who saw the drama unfold, said the man got into an argument with the cashier in front of other customers because he did not know that carrier bags in the supermarket must be paid for.The clip was taken at a store in Balsall Heath, Birmingham, - and not all the conversation is audible, but towards the end of the video, the cashier can be heard screeching: ‘Go on, you Muslim, die.’ Abuse: Towards the end of the video, the Lidle cashier can be heard screeching: 'Go on, you Muslim, die' Argument: The man allegedly did not know that carrier bags in the supermarket have to be paid for The cashier repeatedly swears at the man in the clip taken on Tuesday, while customers watch, and describes him as an ‘arrogant Muslim’. At one point she appears to address him as ‘Mohammed’.
A witness, who wished to remain anonymous, said: ‘He was confused that there were no carrier bags, and when he asked her for help she didn’t seem to have much time for him. ‘Then he made a comment about the way she was speaking to him and she just exploded.’The man can be heard protesting, saying: ‘You’re having a bad day and you’re just taking it out on me’ - to which the cashier responds with: ‘I was having a good day until I saw your f***ing face.’ Footage: The cashier at the Lidl store repeatedly swears at the man while customers stand in the queue Scene: The two-minute clip was taken at the supermarket's store in Balsall Heath, Birmingham, on TuesdayA Lidl spokesman told MailOnline: ‘We were extremely concerned to learn of this incident and we are looking into this as a matter of urgency with this store and the persons involved. 'I was having a good day until I saw your f***ing face'Cashier ‘We expect a high level of customer service from all members of staff so we are very disappointed to see this and certainly do not condone the behaviour shown in this video.
‘We apologise to anyone who may have been offended or upset by this and we are now conducting an investigation as per our internal processes.’Lidl, a German firm which first opened in Britain in 1994, says it has saved the disposal of millions of plastic bags by charging customers for them - with different sizes available for 3p, 5p, 9p and 89p.WHAT CAN BE HEARD IN ARGUMENT BETWEEN CASHIER AND CUSTOMERCASHIER: 'Arrogant, arrogant, that's what he is. MAN: 'I am wasting time?'No, I am right. You don’t judge me and my personal life. Just go, just go, just go. Ten years in this place.'MAN: 'And you messed up one customer.'CASHIER: 'Who are you? Who are you to judge me?'MAN: 'I judge you - the way you behave, that's why I judge you.'CASHIER: 'How dare you judge me and my personal life. Who the f*** is he?'MAN: 'See, she's having a bad day. Are you having a bad day?'CASHIER: 'Are you Muslim? You're not a good Muslim. You're not a good Muslim.'MAN: 'You're having a bad day and you're just taking it out on me.'CASHIER: 'No, how dare you?