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1 - 25 of 241 ads for "hairdresser rent chair" Sorry, we have blocked access to the information you are after to protect the security of our website. If you think you have been unfairly blocked, please call Customer Service on 1300 658 700 and quote the Event ID and Session ID shown below.YOU may think you have a great relationship with your hairdresser. They’re like a friend you see every six weeks exactly and you always look forward to a good gossip.But here are 10 things your hairdresser won’t tell you, according to MarketWatch.1. “Money grows on you”Hairdressing is often glibly described as “recession-proof” because it is one of the last expenditures consumers give up during tough economic times. People will wear old clothes but find it difficult to skimp on a good haircut, says Nick Arrojo, owner of Arrojo Studio in New York and former star of TV’s “What Not To Wear.” “It’s a very resilient industry.”Indeed, during the height of the Great Recession, between 2008 and 2009, the number of mom-and-dad hair salons increased by nearly 8 per cent, according to the most recent data available from the Census Bureau.While the industry is still growing, optimism among salon owners recently waned a bit: In the Professional Beauty Association’s third-quarter-of-2013 survey of salon and spa owners, only 46 per cent said they expected economic conditions to improve in the following six months




, the smallest proportion in two years.But even if consumers cut back on their haircuts, they aren’t likely to stop visiting the salon altogether, says Kathryn Hawkins, a consultant for small businesses. “Someone who might have splurged on $200 hair colour in the past might switch to a do-it-yourself option, but they are still likely to come in for a haircut, which most people view as an essential service.”2. “Your hairline may be receding, but our prices aren’t...”The Federal Reserve has worked to keep inflation low, but outgoing Chairman Ben Bernanke — who probably doesn’t need many haircuts — doesn’t seem to be having much luck with the salon industry. The average price of a haircut rose faster than inflation in 2012 and 2013., says the costs of commercial rents and raw materials for dyes and other treatments have been increasing in recent years.3. “...except when we feel like negotiating”Some hairdressers will advertise a high price to make them look like they’re in demand, but when pressed will charge a lower fee, industry insiders say.




Even stylists that aren’t doing a brisk business may start advertising and charging higher prices to make up for low volume, Arrojo says.There’s good reason to negotiate, especially in a neighbourhood salon, experts say: These businesses want you to come back again and again. According to a 2011 survey by Atlanta-based direct-mailing company Welcomemat Services, hair salons are among the three kinds of local business that are most likely to get repeat customers, after pizza restaurants and car washes. And there’s plenty of money at stake: The typical female client will spend between $800 and $900 a year on cuts, styles and the occasional dye job, reports Welcomemat.4. “The hair products are the real moneymaker”That pyramid of shampoos, conditioners and gels most consumers must dodge before leaving the salon aren’t there for decoration — that’s where salons earn the big bucks. “It’s a big part of revenue,” says Jennifer Loprete, master colourist and creative director at Vito Mazza Salon & Spa in Woodbridge, N.J. “But it’s also about educating clients in after-care.”




Clients who buy the products, she says, are twice as likely to remain loyal customers for six years or more.5. “A cosmetology license doesn’t always cut it”Cosmetology licenses are given out based on hours spent cutting hair, and in some states, a written examination. Skill, and an eye for style, are not required. “It’s a piece of paper that gives you the opportunity to practice legally, but after that, you have to find your way in the business yourself, whether it’s a $10 haircut or a fancy place,” says Rogers, the Philadelphia salon owner. That someone has a licence is no guarantee they won’t mangle your hair, Masterson says: “Experience definitely weighs more over licensing.”6. “We sometimes gossip about you behind your back”Salon chairs, like therapists couches, inspire people to open up about their personal lives. But hair stylists have no professional duty to keep your secrets. Haircuts create a false sense of intimacy, Duenas says. “I know so much stuff that I wish I never did,” he says.“




One woman told me she cheated on her husband. He was in my appointment book for the following day.” According to one survey by Pivot Point, a company that creates educational products for hairstyling schools, some 52 per cent of people have been seeing the same hairdresser for three years or more and over 38 per cent of all respondents admitted to discussing their relationships with their hairdresser. People don’t talk to their dentist or doctor about their relationships, but they do talk to their hairstylists, experts say.Some hairstylists have even gone so far as to write cut-and-tell books. Steven Smith’s memoir, “It Shouldn’t Happen to a Hairdresser,” is full of secrets from his celebrity clients in London. Even if you’re not a star, most consumers may want to heed the advice in “Confessions of a Hairdresser: Gossip, Gossip and More Gossip!” by Robin Q. Daumit: “Beware of the stories you share with your hairdresser. You never know where they will turn up next.”




7. “You depend on us for way more than your hair”Hairdressers come armed with a pair of scissors and a blow dryer, but their real talents lie in how they manage their relationship with clients. Gossip aside, some 81% of people in the Pivot Point survey rated their relationship with their stylist as one of the most important reasons they choose their salon, with nearly 80 per cent seeing the same stylist each visit.There’s a serious side to these relationships as well. Stylists are in a powerful position when it comes to recognising problems like domestic abuse, depression or even skin cancer, says Keith Anderson, assistant professor of social work at Ohio State University. In a 2009 study which he co-authored, Anderson found that 80 per cent of stylists said their elderly clients shared their problems and 85 per cent of hairstylists described their relationships with older clients as close or very close.8. “We’re not sorry for the delay”There’s a reason why the salon is stocked with the latest edition of Vogue.




Hairstylists — keen to squeeze in as many customers as possible — frequently run late.The trick for many busy hairdressers is to make customers wait — without them realising they’re waiting. When hairstylists offer an extra special shampoo or conditioning treatment that lasts 30 minutes or more, it may well be because the salon is backed up, Loprete says. “Conditioners are used commonly in that fashion,” she says. “There will be no love lost by giving a healthy dose of vitamins for your hair.”However, other stylists may overbook on purpose in an effort to make more money and then juggle clients and make people wait, she says. Loprete says she tries to be conscious of people’s time. Any wait time over 15 or 20 minutes is unacceptable, she says.Good hairdressers are trained to keep a poker face, experts say, whenever the stylist’s and client’s eyes meet in the mirror. You won’t know from their expression that they’ve just given you asymmetric bangs or used a blonde dye that’s too brassy, Kupelian says.




If the colour goes awry, stylists will “do their best to fix it in the backwash,” Arrojo says — the final wash before the customer leaves the salon. Colour and hairstyling gone wrong can be an especially expensive mistake.The good news: It’s not permanent. For their part, hairdressers say they try to keep their clients happy — even if that includes a free cut. In most cases, Masterson says, the stylist will offer to fix the cut or colour at no additional charge. “About 99 per cent of the time, I will make the time to see clients again and fix their hair for them,” Duenas says. On top of that, some salons offer free follow-ups for clients who decide days later that they don’t like their new look.10. “We’ll get very sensitive if you stray”Hairdressers admit they take client defections personally. They “are very sensitive and very competitive,” Kupelian says.In 2012, one hairstylist in Atlanta became so upset when a client went to a competitor that he got himself thrown in jail.




Stylist Corwin Pledger became upset when his client, Neffe, the sister of R&B star Keyshia Cole, headed over to the J. Spot salon for a new do. Derek J., who owns J. Spot and appears on “The Real Housewives of Atlanta,” accused Pledger of marching over to his salon and shooting a bullet into his wooden floor. Pledger was convicted of aggravated assault, reckless conduct and possession of a firearm and, in August 2012, was sentenced to six months in prison, plus four years and six months on probation by Fulton County Superior Court. Pledger is back practising hairdressing and has his own salon in Austell, Ga. “I’ve been doing hair for 14 years,” he says. “If anything, my business increased.”Of course, this is an extreme example of how things could go wrong; typically, customers quietly change salons with little fanfare. Kupelian says he has an open policy at his salon, where clients can move among stylists: “Clients disappear and come back.” Rogers encourages his staff not to take it personally if customers do try out a rival and wants his clients to feel free to come back after going elsewhere.

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