Privacy Policy
Terms of Use for Acer User Experience Improvement Program (UEIP) on Windows-based Devices:
Acer User Experience Improvement Program is designed to gather user feedback directly from the multitude users of Acer products. We will improve our products based on your valuable feedback. This statement explains what data will be collected under the Acer UEIP and how it will be used.
Collection and Use of Information
Once you provide your consent to join the program, information on your device and how you use it will be automatically collected and sent to Acer, which we will use to improve our products and services. Depending on your wireless plan, this submission may be subject to data transfer and/or connection charges. The information includes:
manufacturer name, product name, BIOS version, SMBIOS version, serial number, display size, form factor, CPU information, memory information, optical disk information, hard disk information, sound device information, Graphic device information, network adapter information, operating system information, country settings in operating system and other information related to the machine you used.
the programs installed on the device, programs which have been removed, how long the installed programs have been used and other information related to your usage.
Device-Specific Identifiers
Acer UEIP uses globally unique identifiers to identify your device (“Device-Specific Identifiers”). The Device-Specific Identifiers are randomly generated and stored in your device. They do not contain any personal information and cannot be used to identify you. However, certain of them could provide an indirect link to you if additional information is provided to Acer (e.g., the registration of your device, in which situation you may be providing your personal information along with a device-identifier. The Device-Specific Identifiers will be included with each UEIP report received by Acer.
Acer will use the above collected information only for the purpose of improving products which Acer provides in the future and to optimally meet the needs of its users. This information will not be shared or disclosed to any partners or other third-parties unless as mandated by law. Notwithstanding the foregoing, we occasionally contract other companies to provide limited services on our behalf, such as providing customer support, processing transactions, or performing statistical analysis of reports. We provide third party agents or contractors only with the minimum amount of information needed to complete the requested service or transaction. Your information may also be disclosed to third parties where we are legally obliged or entitled to do so, for example in response to a request from a government or regulatory authority or in connection with potential legal proceedings.
If I choose to join, can I opt out later?
Yes. You can choose to opt out of this program at any time by changing the settings via the Acer User Experience Improvement Program user interface. You can find it by using the Windows ‘search’ function.
