Pella Window and Door Help Library Get help withInsynctive products If you are having problems with your windows or doors, search our help library database below to find a solution. JavaScript is disabled on your browser. To view this page please enable Javascript. Order Pella Replacement Parts Online » Window Parts, Patio Door Parts, & SuppliesIt isn't that difficult to keep your Pella doors sliding smoothly. The rollers for a Pella sliding door fit inside rectangular metal cartridges, and these cartridges in turn fit into mortises in the bottom of the door. When properly installed and working, the grooved roller fits onto the roller track and glides effortlessly, but through age and normal use, the roller can get bent, chipped or otherwise damaged and need replacing. To do this, you need to pull the metal cartridge out of the door, which requires a special corkscrew-style tool. If you have the tool, the job is easy, but without it, some frustration may be involved.
Prepare the sliding half of the door for removal. The procedure is different , depending on the series. For doors in the Architect or Designer series, you have to remove the panel retainer screw at the bottom of the door that holds the door to the track. For doors in the ProLIne series, remove the handle and bumper in the top track, using a screwdriver. Lower the rollers by turning the screws in the bottom corners of the door counterclockwise to provide clearances, then lift the door and angle the bottom away from the frame to remove it. Set the door on a pair of sawhorses. Turn the roller adjustment screws clockwise as far as they will go to exposes the plastic rollers. Unclip each roller from the holder. Remove the metal cartridges by inserting the bolt of a corkscrew-style cartridge puller through the holes that were holding the roller. Align the puller with the base of the door and tighten the screw to extract the cartridge. Extract the cartridges using a vise if you don't have a puller.
Set the door on a workbench so that the bottom is facing the vise and anchor it by screwing a wood brace against the bottom. Feed a length of 14-gauge wire through the holes that held the roller, wrap the wire around the vise and pull it tight. Open or close the vise -- depending on the vise's orientation, to extract the cartridge. Install a new cartridge and roller by inserting the cartridge in the mortise and tapping it in with a hammer. Raise the rollers by turning the adjustment screws clockwise before you reinstall the door. Things You Will Need Screwdriver 2 sawhorses Roller cartridge puller Workbench Wood brace Screws 14-gauge wire Vise Hammer Tip References Pella: Removing the Movable Panel on Sliding Patio Doors for FinishingPella: Architect Series Sliding Patio DoorYouTube: Sliders -- Pella Roller Replacement Photo Credits Digital Vision./Photodisc/Getty Images Suggest a CorrectionFind Your Pella Serial Number Finding your serial number will help ensure fast, accurate service.
Want to call or email us? Find the best contact method for your product or question.Customer Questions & Comments See all discussions You are a: Quick Learner Handy Person Contractor Home Owner Distributor Friend Architect Landlord Professional Purchasing Agent Realtor Located in: Email: Subject: Post: Images: + add another image + add another image + add another image + add another imageNeed replacement parts for your Pella windows and doors? Virtually any part of your Pella product can be replaced, including crank handles, sash locks, key locks for doors, exterior touch-up paint and more. Please follow these simple steps to facilitate your replacement parts order: 1. Find your original Pella order number on your invoice, or the original purchase order number on your sales receipt. Note: If you don’t have your receipt, please write down the Unit ID/Serial Number on your Pella product. If you need help locating the Unit ID/Serial Number on your window or patio door, find your material type below and click on the link to view the video:
Wood Windows and Patio Doors | Fiberglass Windows and Patio Doors | Vinyl Windows and Patio Doors 2. Identify the material type and product line, then click on your product type (shown right) to determine the name of the part. 3. Once you have this information, just go to our to order your part. 4. If you can’t find the part you need, please call Pella Customer Support at 1-877-473-5527 for assistance. Note: Times are Central Time Monday-Friday 7 a.m. – 7 p.m. Saturday 8 a.m. – 3 p.m. To learn more about our Shipping and Returns policies click here. Order Pella Replacement Parts Online » Return a Replacement Part » Wood with Aluminum Clad – Architect Series® – Replacement Parts Wood with Aluminum Clad – Designer Series® – Replacement Parts Wood with Aluminum Clad – Pella® ProLine – Replacement Parts Fiberglass – Pella® Impervia® – Replacement Parts Vinyl – Encompass by Pella® and ThermaStar by Pella® –
browse our entire collection of Pella hardware Sliding Screen DoorHandlesAccessoriesRollersKeepersGuidesSliding Glass DoorInternal LocksRepair PartsSingle Wheel AssembliesHung Window7/16" Screen FrameSweep LocksScreen Knife LatchesCasement WindowHandles and AccessoriesCasement OperatorsAwning & Casement & Hopper Latest Pella Tutorial Video See All: Casement Operators Pella Patio Glass Door Roller Assembly See All: Single Wheel Assemblies Pella Sliding Screen Door Roller 5ft Pella Screen Door Trolley Pella Lock & Keeper See All: Sweep Locks Pella Screen Insert Latch Pair See All: Screen Knife Latches RH 9-5/8" Hinge Arm Assembly, Pella See All: Handles and Accessories See All: Internal Locks Discussion # Of Replies Last Post Date PELLA STORM DOOR (MODEL 3570) Old pella patio door screen outside handle and lock Click here to start a new Find Trusted Pros with HomeAdvisor ProFinder Just tell us about your needs and we'll quickly match you to the pre-screened, Baltimore Sliding Door Contractors you can trust to get the job done.