Need replacement parts for your Pella windows and doors? Virtually any part of your Pella product can be replaced, including crank handles, sash locks, key locks for doors, exterior touch-up paint and more. Please follow these simple steps to facilitate your replacement parts order: 1. Find your original Pella order number on your invoice, or the original purchase order number on your sales receipt. Note: If you don’t have your receipt, please write down the Unit ID/Serial Number on your Pella product. If you need help locating the Unit ID/Serial Number on your window or patio door, find your material type below and click on the link to view the video: Wood Windows and Patio Doors | Fiberglass Windows and Patio Doors | Vinyl Windows and Patio Doors 2. Identify the material type and product line, then click on your product type (shown right) to determine the name of the part. 3. Once you have this information, just go to our to order your part. 4. If you can’t find the part you need, please call Pella Customer Support at 1-877-473-5527 for assistance.
Note: Times are Central Time Monday-Friday 7 a.m. – 7 p.m. Saturday 8 a.m. – 3 p.m. To learn more about our Shipping and Returns policies click here. Order Pella Replacement Parts Online » Return a Replacement Part » Wood with Aluminum Clad – Architect Series® – Replacement Parts Wood with Aluminum Clad – Designer Series® – Replacement Parts Wood with Aluminum Clad – Pella® ProLine – Replacement Parts Fiberglass – Pella® Impervia® – Replacement Parts Vinyl – Encompass by Pella® and ThermaStar by Pella® – browse our entire collection of Pella hardware Sliding Screen DoorHandlesAccessoriesRollersKeepersGuidesSliding Glass DoorInternal LocksRepair PartsSingle Wheel AssembliesHung Window7/16" Screen FrameSweep LocksScreen Knife LatchesCasement WindowHandles and AccessoriesCasement OperatorsAwning & Casement & Hopper Latest Pella Tutorial Video See All: Casement Operators Pella Patio Glass Door Roller Assembly
See All: Single Wheel Assemblies Pella Sliding Screen Door Roller 5ft Pella Screen Door Trolley Pella Lock & Keeper See All: Sweep Locks Pella Screen Insert Latch Pair See All: Screen Knife Latches RH 9-5/8" Hinge Arm Assembly, Pella See All: Handles and Accessories See All: Internal Locks Discussion # Of Replies Last Post Date PELLA STORM DOOR (MODEL 3570) Old pella patio door screen outside handle and lock Click here to start a newWant to get the glass in your windows and patio doors really clean? It’s easier than you think. When washing window or patio door glass, use a soft, lint-free towel, like a cloth diaper, an old kitchen towel or old linen napkins. Ammonia-based cleaning products may leave streaks or produce a film that attracts moisture or dust. Instead, use vinegar-based solutions. If you choose to make your own cleaner, try this simple, glass cleaner recipe: Mix one cup white vinegar with 10 cups of water.
Fill a spray bottle with the mixture and store leftover cleaner in a jug for future use. It's easier to keep your windows and doors clean and functioning properly, thanks to innovations and handy tips from Pella. Follow these recommendations from the Pella experts to professionally clean glass windows, insect screens, blinds and shades and hardware: How to clean windows and doors Spot-cleaning stubborn spots on glass To remove marks from grease, oil, tape, adhesive, crayons or paint, or marks from plastics that may have come into contact with the glass: How to clean window or door screens How to clean blinds and shades Cleaning and refinishing brass door handles If your Pella door includes a solid brass handle, the brass is polished and sealed with a clear coating by the manufacturer. If an abrasive or sharp object damages the finish, it will succumb to a natural oxidation process. You can refurbish it to its original polished finish by using a quality brass polish and soft cloth.
Step 1: Remove the hardware from the door so the finish will not be affected. See your owner’s manual for instructions. Step 2: Use a quality brass polish or cleaner to clean the brass – follow the product’s directions and cautions. Note: Firm rubbing may be necessary to loosen the coating on the brass. Step 3: Reseal the brass by using one of these methods: Do not use cleaners on Pella Oil-Rubbed Bronze hardware, which is a living finish that develops its own unique patina with use, care and handling. Simply wipe this hardware clean with a cloth.Wood Clad Windows and Patio Doors Fiberglass Windows and Patio Doors Vinyl Windows and Patio Doors Wood Clad Windows and Patio Doors Enjoy the warmth and beauty of natural wood, with a low-maintenance aluminum-clad exterior. Exquisite detail and exceptional design possibilities. Exclusive snap-in between-the-glass blinds or shades. Pella wood craftsmanship at a competitive price. High performing, low-maintenance fiberglass with the quality look of painted wood.
Excellent performance in extreme temperatures. Bring more comfort to your home with a beautiful look that lasts for years. Premium design with superior energy efficiency. Value backed by Pella.A patio door is a great way to bring the spaciousness of the outdoors into your home. And with its sliding screen, you can enjoy fresh air without inviting in a variety of airborne pests. As for routine maintenance, there's little more to do than keep the track and rollers clean. That is, until someone accidentally tears the screen.Most modern screen doors consist of a lightweight aluminum frame across which fiberglass screening material is stretched. While fiberglass is an economical choice, it doesn't take much to punch a hole in it. The good news is that a damaged screen is easy to replace and you'll find all the materials you need at your local hardware store.Before your shopping trip, slide the door back and forth and check for broken parts. If the door doesn't slide easily, vacuum all dirt from the track and try again.
If it's still sticky, add new rollers to your shopping list. To remove the door from the frame, simply lift it up and pull the bottom edge away from the track.When you replace a damaged screen, there are two things you need to become familiar with, fast. After the screen itself, the most important material is the spline--the narrow rubber tubing that locks the screen in a groove around the frame. Spline comes in various diameters--with some sizes differing in diameter by only 1/64 in.--and matching your new spline to the old is important. Then, you'll need a spline-installation tool. This pizza-cutter-like device has a roller at each end. The convex end forms the screen in the groove, and the concave end presses the spline in place.What to BuyWhile almost all home centers and most hardware stores stock rescreening supplies and universal door hardware, doors from some larger manufacturers may require specific replacement parts. Anderson, for example, sells replacement hardware for its doors at The Home Depot.
However, if your door is from a smaller, regional company, generic parts will most likely work. If you're replacing your door's rollers, bring an original along so that you can find the right match.Buy enough screen to overlap the doorframe by about 2 in. on each edge. You'll also need a new spline (which holds the screen in its groove) if the existing one is brittle or breaks, and a spline-installation toolRemoving the ScreenA sliding screen is supported on rollers that ride in a track. Lift it until the rollers clear the track. Then, pull the bottom out and lower the door until it clears the top edge of the frame.Step 1: Remove the Handle Remove the door handle to provide unobstructed access to the screen. If the handle is damaged, this is a good time to replace it.Step 2: Use an Awl It's common to find a separate length of spline on each side of the frame. Use an awl or pick to catch the end of a piece and pry it up. Try not to damage the spline--if it's not broken or brittle it can be reused.
Step 3: Remove the Spline Grab the screen spline with your hand and gently pull upward to remove it. Repeat the process for the other spline segments.Step 4: Remove the Rollers To remove the rollers, carefully pry them from the edge of the door with a screwdriver. On some doors, you may have to depress a spring clip to release each assembly.Step 5: Installing New Spline If you're installing new spline, use scissors or a knife to cut it to lengths that fit in the frame grooves. Make sure that the diameter of the new spline is the same as that of the old material.Step 6: Align Replacement Screen Lay the replacement screen over the doorframe. Align one edge of the screen with the outside edge of the door to ensure that the screen is square to the frame.Step 7: Convex Roller Beginning at one corner, use the convex roller on the spline-installation tool to press the screen into the groove on a long edge of the doorframe.Step 8: Concave Roller Use the concave roller on the tool to press the spline into the groove.